Benjamin Woodhouse
Birmingham,England
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Supervisor
JD Sports
Birmingham
09.2022 - 09.2024
- Supervised activities of workers and enforced safety regulations.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Trained new hires and set up mentoring relationships to drive team performance.
- Dealt with customer complaints and rectified product and service issues.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Traffic Operative
HTM
Birmingham
01.2024 - 06.2024
- Delivered all traffic management equipment to client site within allocated timeframe.
- Loaded and unloaded traffic management signage and devices for transport.
- Collected cones, barriers and VMBs and returned to depot following completed projects.
- Installed and set up temporary traffic management equipment to customer satisfaction.
- Prevented traffic congestion and build-up through successful reroutes and detours.
- Picked and packed with speed and precision.
- Kept clean working areas for safe, productive warehouse environments.
- Worked part of fast-paced production line, continually achieving targets.
- Assisted in training new operatives to help integrate into team.
- Moved or rearranged stock manually or with aid of special equipment.
Education
GCSE - Citizenship
Park Hall Academy
Birmingham06.2016
GCSE - English
Solihull College Woodlands
Birmingham06.2017
Level 1 - Plastering
Solihull College Woodlands
Birmingham06.2017
Skills
- Team player
- Customer Service
- Operations Management
- Team supervision
- Goal-oriented
- Inspiring leadership
- Positive and professional
- Positive work ethic
- Positive attitude
- Efficient under pressure
- Organised and efficient
- Problem-solving
- Communication skills
- Leadership
Languages
English
Fluent
Certification
Traffic Management T1/T2 Ticket
Timeline
Traffic Operative
HTM
01.2024 - 06.2024
Supervisor
JD Sports
09.2022 - 09.2024
GCSE - Citizenship
Park Hall Academy
GCSE - English
Solihull College Woodlands
Level 1 - Plastering
Solihull College Woodlands
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