Benjamin Wilson

-Managed and authorised use of 24 petrol pumps in order to ensure that proper health and safety practices were being fulfilled.

-Handled transactions in a fast and friendly manner in order to provide a good customer service whilst also keeping queues short in a busy petrol station.

-Worked on shop floor to help customers find items they required, as well as making sure stock levels never fell low by restocking items from storage area.

-Communicated in a patient, professional manner with customers in one of the busiest service stations in the UK, ensuring customers' desires were always met in good time.

-Collaborated with other team members to fulfill complicated drink orders correctly, creating a fast service environment that enabled the shop to serve more customers.

-Participated in multiple training modules, including fire safety, incident reporting, health and safety, MDA/suspicious item training and inclusivity training.