Benjamin White
Bangor,Gwynedd
Summary
Crew Member at McDonald's in Leeds, proficient in customer service, team collaboration, and multitasking efficiency. Adept at handling customer complaints and ensuring a smooth operation during peak times through effective stock management and communication. Skilled in food preparation, kitchen equipment usage, and maintaining cleanliness standards when the shop is not busy . Committed to enhancing the customer experience and supporting team success.
Overview
2
2
years of professional experience
Work history
Crew Member
McDonald's
Leeds
10.2023 - 06.2025
- Employment at McDonald's has helped me to manage busy times efficiently by delivering satisfactory service to the customers and keeping the flow of my station moving, in order to help the other crew members.
- Employment has helped to handle customer complaints, helping to resolve issues quickly, and pleasing the customers' experience.
- I have maintained the level of stock throughout the store to ensure that it runs smoothly during a rush, minimising the chance of a lack of stock at a certain point.
- Communication between workers is vital in order to help everyone's understanding; therefore, the customer's experience will be much more pleasant.
- cleaning the shop floor ensuring it is viable for the other workers to walk on without posing safety hazards, checking and cleaning the equipment used to serve the food including the machines, cleaning the cleaning equipment with chemical additives.
Education
GCSEs -
Brigshaw High School
Bachelor of Science - Product design
Bangor University
Bangor 09.2025 -
Skills
- Customer Service
- Team player
- Multitasking efficiency
- Hospitality and customer service
- Customer complaint handling
- Food preparation
- Closing procedures
- Dishwashing and cleaning
- Kitchen equipment usage
- Stock rotation understanding
- Grill operation
Timeline
Bachelor of Science - Product design
Bangor University
09.2025 -
Crew Member
McDonald's
10.2023 - 06.2025
GCSEs -
Brigshaw High School
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