Benjamin Wade
Leamington Spa,Warwickshire
Summary
Results-oriented professional with a strong background in team leadership and operational management. Achieved management position at McDonald's while pursuing academic goals, later transitioning to Nando's working up to second assistant. Proven ability to enhance customer satisfaction and optimise processes, demonstrating a commitment to excellence in every role. Skilled in financial analysis, risk management, and fostering a positive work environment to drive team performance.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Manager
Nando's
Leamington Spa, Warwickshire
09.2023 - Current
- Boosted department efficiency by streamlining operational processes.
- Piloted change management initiatives successfully improving organisational adaptability.
- Coordinated cross-departmental collaboration for improved workflow.
- Delivered high-quality products to increase customer satisfaction.
- Delegated tasks efficiently to maximise productivity.
- Implemented cost reduction measures, reduced overhead expenses.
- Led performance reviews, identified areas for improvement.
- Maintained inventory control, reduced stock shortages.
- Supervised project timelines for timely completion.
- Developed accurate sales forecasts for improved strategic planning.
- Enforced safety regulations to reduce workplace accidents.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Manager
McDonald's
Warwick, Warwickshire
08.2020 - 08.2023
- Cultivated strong relationships with clients to secure repeat business.
- Optimised resource allocation for increased profits.
- Supervised project timelines for timely completion.
- Delivered high-quality products to increase customer satisfaction.
- Maintained inventory control, reduced stock shortages.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
- Enforced safety regulations to reduce workplace accidents.
- Liaised with suppliers to ensure timely deliveries.
Education
Diploma of Higher Education - Games Art and Design
Warwickshire College
Warwickshire 09.2021 - 09.2023
GCSEs -
Kenilworth School
WarwickshireSkills
- customer satisfaction enhancement
- process optimisation
- task delegation
- cost reduction strategies
- performance evaluation
- inventory management
- sales forecasting
- safety regulation enforcement
- strategic decision making
- resource allocation
- risk management
- Inspiring motivation
- Leadership in diverse environments
- Knowledge of regulatory standards
- Constructive criticism
- Product knowledge and integration
- Microsoft office suite proficiency
- Profit and Loss Analysis
- Financial Forecasting
- Staff recruitment
- Mentoring and coaching
- Resilience under pressure
- Critical evaluation
- Time efficiency
- Customer Service
- Cultural awareness
- Public speaking
- Team Leadership
- Interpersonal communication
- Financial reporting
- Outstanding customer service
- Department management
Information
- Ben Wade
- Mobile Number: 07562779320
- Email Address: benwade4321@gmail.com
- Home Address: 50 Montgomery Road, Leamington Spa
- D.O.B. 2004-06-03
Affiliations
- In my free time, I love to visit friends and family at events. Like to stay sociable.
- I have a huge passion for video editing and love to create content for others as well as myself
Timeline
Manager
Nando's
09.2023 - Current
Diploma of Higher Education - Games Art and Design
Warwickshire College
09.2021 - 09.2023
Manager
McDonald's
08.2020 - 08.2023
GCSEs -
Kenilworth School