Summary
Overview
Work history
Education
Skills
Timeline
Generic
Benjamin Shearer

Benjamin Shearer

Manchester,United Kingdom

Summary

Energetic, motivated and personable hospitality professional with hands-on experience in fast-paced restaurants and event environments. Skilled in guest engagement, clear communication, and maintaining composure under pressure. Brings a consistently positive attitude and warm, inclusive presence to every team. Known for building strong rapport with guests and colleagues alike. Highly adaptable, reliable, and driven to deliver exceptional service. Eager to contribute enthusiasm and resilience to a full-time winter hospitality role.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Server

Gochu Japanese Restaurant & Bar
Poulton le Fylde
07.2024 - 09.2024

Delivered warm, high-standard service in fast-paced setting, handling complex orders and dietary requests with accuracy and care. Helped guests navigate unique menu with tailored recommendations and genuine enthusiasm. Maintained high dining cleanliness and operated digital POS system to ensure smooth, efficient service. Gained strong multitasking skills, adaptability, and sharp guest-first mindset under pressure.

Event Host & Boxing Ring Announcer

Aggression Sessions
Durham
11.2023 - 03.2024

Acted as MC for boxing and promotional events, engaging crowds, maintaining smooth flow and safe-yet-energetic environment. Conducted live and recorded interviews and hosted live charity auction, raising thousands of pounds, showcasing charisma, public speaking, personality and crowd management.

Elderly Day Centre Assistant

Age UK
Manchester
10.2020 - 06.2021

Provided compassionate support and warm social engagement in care setting. Fostered empathy, patience, and adaptability in high-need situations. Ensured guests always remained in high spirits through conversation and arranged activities.

Social Secretary

Durham University PGT Risk Department
Durham
10.2024 - 07.2025

Planned and hosted diverse social events for postgraduate student cohort, balancing individual needs and busy schedules. Brought creativity and energy to each event, helping build community, interpersonal cohesion and student morale. Managed logistics, solved real-time issues calmly, and promoted events to boost engagement.

Education

BSc - Hons - Geography

Durham University
09.2021 - 07.2024

MSc - Environmental Hazards & Risk

Durham University
10.2024 - 08.2025

Skills

  • Warm & Personable Customer Service
  • Attention to Detail & Anticipation of Guests' Needs
  • Effective Communication
  • Team Collaboration
  • Professionalism Under Pressure
  • Creative Problem Solving

Timeline

Social Secretary

Durham University PGT Risk Department
10.2024 - 07.2025

MSc - Environmental Hazards & Risk

Durham University
10.2024 - 08.2025

Server

Gochu Japanese Restaurant & Bar
07.2024 - 09.2024

Event Host & Boxing Ring Announcer

Aggression Sessions
11.2023 - 03.2024

BSc - Hons - Geography

Durham University
09.2021 - 07.2024

Elderly Day Centre Assistant

Age UK
10.2020 - 06.2021
Benjamin Shearer