Benjamin Sharratt
Uttoxeter,Staffordshire
Summary
Dedicated and experienced individual and team player with a strong foundation in customer service, communication, and administrative skills. Proficient in Microsoft Office software, technical troubleshooting, and data entry, complemented by leadership experience and effective time management abilities. Certified in first aid and PASMA mobile scaffold tower usage, with a proven ability to multitask while maintaining an approachable and friendly demeanour. Seeking opportunities to leverage technical proficiency and organisational expertise in dynamic environments in a job that provides stability and rewards hard work.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Team Supervisor
Staffordshire Winter Club, Cinebowl, Uttoxeter
Uttoxeter
05.2023 - 03.2026
- During my time at Cinebowl, I have taken more responsibility and contributed additional time and effort to support the company, including taking on a team supervisor role.
- Acquired additional qualifications, such as first aid training and a PASMA mobile scaffolding certification. I also managed staff responsibilities and deal with any customer enquiries and complaints as a first point of contact to satisfactorily solve the issue without managerial intervention.
- I have developed new strategies to increase overall team performance levels.
- I have improved efficiency with regular performance reviews and feedback sessions with colleagues.
- Led shifts as acting Duty manager and motivated team to drive sales with the use of upselling techniques.
- Completed administrative tasks and data entry with software such as Word, Excel and Outlook.
Retail Assistant
Sainsburys, Cannock
Cannock
07.2018 - 09.2023
- In this job I handled various tasks day to day that included restocking the shop floor, taking deliveries, manning the meat and fish counters, working the checkouts and prioritising tasks on busy days. The last 2 years of my time at Sainsburys was at a store in Fallowfield, Manchester.
Education
GCSE's -
Cannock Chase High School
Cannock 09.2012 - 07.2018
Extended Diploma - creative media
NSCG College
Stafford 09.2018 - 07.2020
Diploma in Higher Education - Film making
Manchester Metropolitan University
Manchester 09.2021 - 07.2022
Skills
- Excellent Customer Service Skills
- Honed Telephone etiquette
- Clear and Concise Communication
- Leadership Experience
- Microsoft Office Software (Word, Excel, Outlook)
- Technical Proficiency with Computers and Mobile Devices
- Data Entry and administration
- Approachable and friendly demeanor
- Experienced in Time management and multi-tasking
- First Aid Trained
- PASMA Certified Mobile Scaffold Tower (user)
Additional info
- Driving licence: Full Automatic UK
- Gender: Male
- Date of birth: 2002-11-07
- Place of birth: Staffordshire
- Nationality: British
- Marital status: Unmarried
Timeline
Team Supervisor
Staffordshire Winter Club, Cinebowl, Uttoxeter
05.2023 - 03.2026
Diploma in Higher Education - Film making
Manchester Metropolitan University
09.2021 - 07.2022
Extended Diploma - creative media
NSCG College
09.2018 - 07.2020
Retail Assistant
Sainsburys, Cannock
07.2018 - 09.2023
GCSE's -
Cannock Chase High School
09.2012 - 07.2018