Benjamin Sedgwick

• At Atherstone golf club, I had many responsibilities which gave me the experience to be able to work various roles. Not only in the hospitality industry but also in other sectors
• Serving different types of customers, some from other places around the world
• Working and managing well in a fast paced, busy work environment
• Ensuring the work environment was clean and up to standards
• Serving food and alcoholic beverages
• Stock waste management
• Delivering exceptional customer service
• Experience in organizing different types of events, including room, entertainment, catering, refreshment, decoration and crowd control preparations.
• Minimised inventory loss for improved profit margins.
• Created a positive work environment, resulting in higher employee morale.

• Worked as a team to ensure the venue was set up appropriately for upcoming events
• Achieved service time and quality targets.
• Collaborated with team members to achieve target results.
• Picked up additional tasks to aid team success.
• Learned new skills such as cocktail making

• Displayed positive and friendly attitude towards customers and fellow team members.
• Optimised food preparation procedures to reduce waste and increase efficiency without compromising quality.
• Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.

• Kept bar stocked and organised for easy access and quick service to customers.
• Worked well within cohesive team to create friendly atmosphere customers enjoyed.
• Adapted to busy periods by efficiently managing multiple customer orders simultaneously.
• Processed payments efficiently, using cash registers and card payment systems accurately.
• Conducted ID checks in line with Challenge 25 rules and regulations.

Same as when previously employed at Atherstone golf club, refer to before.