Adobe photoshop
Benjamin Ngue
Digital Marketer
Nairobi, Nairobi Province
Summary
Proven expertise in enhancing online communities and streamlining data processes, demonstrated during my tenure at Cloudworkers. Skilled in user support and data management, I significantly improved efficiency and user engagement through innovative strategies and empathetic interaction. My strong empathy and ability to type 70 wpm have been pivotal in achieving these outcomes. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
5
5
years of professional experience
Work History
Chat Moderator
Cloudworkers
04.2023 - Current
- Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
- Assisted in maintaining a positive online environment through active moderation of chat discussions.
- Supported the growth of the community by engaging users in constructive conversations and activities.
Data Entry
Upwork.com
01.2020 - 04.2022
- Streamlined data entry processes for enhanced efficiency and reduced errors.
- Ensured accurate recordkeeping with diligent data entry and document management tasks.
- Typed 70 wpm, allowing for fast and accurate data entry.
- Reduced errors in data entry tasks by implementing thorough quality control measures.
- Developed customized templates for faster data entry, resulting in improved workflow processes.
Education
Bachelor of Arts - Real Estate
University of Nairobi
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
User Support
Software
Adobe illustrator
Adobe indesign
Canva
Microsoft excel
Interests
Volunteering at organizations
Organising events
Exploring new cultures
Hobbies
- Making art
- Listening to music
- Gaming
- Solving puzzles
- Reading books and magazines
- Travelling
- Photography
Languages
Swahili
Native language
English
Proficient
C2
Timeline
Chat Moderator
Cloudworkers
04.2023 - Current
Data Entry
Upwork.com
01.2020 - 04.2022
Bachelor of Arts - Real Estate
University of Nairobi
04.2001 -
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