Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Hi, I’m

BENJAMIN MUDIMBI-KACZOROWSKI

London,UK
BENJAMIN MUDIMBI-KACZOROWSKI

Summary

Enthusiastic Hotel front deck and guest experience with expertise in providing first-class hospitality. Cares for guests with friendly and attentive service, excellent attention to detail and thorough administration processes. Boosts revenue through restaurant and tourism upselling.

I am enthusiastic about inspired dynamic roles and motivated to achieve outstanding success through prompt communication and helpful approach.

I would describe myself as very confident with excellent people skills to pursue the right course of career direction.

I have the capacity of dealing with challenging situations at the same time I know how to achieve the necessary desired out come.

Very likeable trusted character with the advantage to achieve my goals. I can psychologically assess individuals and different situations from a confidential prospective. Hence I have worked in psychological roles with children and young adults. This has developed in me a unique way of communicating with induvial people effectively.

Organised and dedicated to meet all my deadlines.

In person you will see my confident and character which I hope will be visibly fitting to the direction of your company.

Overview

17
years of professional experience

Work history

CitizenM Hotel Ambassador
Trinity, London

Hotel front desk and night audit.
2023.06 - Current (3 education.years_Label)

Job overview

  • Welcome guests upon arrival and phone calls
  • Apaleo system for guest check-in and check-out and also managing reservation
  • Resolve guests concerns and complaints
  • Take walk in reservations group bookings
  • Assign rooms and hand out keys
  • Take payments and resolve refunds
  • Answer phone calls
  • Bartending making cocktails, Barista style coffee
  • Breakfast setup

Chatoo Opticians
London

Assistant Optometrist
2022.12 - Current (3 education.years_Label & 6 education.months_Label)

Job overview

  • Work as a team under the senior optometrist to assist them with patient meetings and examinations
  • Complete administrative duties and help with customers purchases on the shop floor
  • Customer phone calls and booking optical appointments
  • Administrative duties include record keeping, scheduling appointments and insurance claims
  • Repair patients for vision examination and perform eye testing with machines
  • I assist with vision examinations
  • Assist patients on frame selection and I educate patients about eye contact lens care and modifying contact lenses

Hague Primary School

2013.09 - 2019.07 (5 education.years_Label & 10 education.months_Label)

Job overview

Edgware Junior School
Edgware

Learning Mentor
2006.09 - 2013.07 (6 education.years_Label & 10 education.months_Label)

Job overview

  • Helping students develop coping strategies to overcome barriers to learning
  • Enhancing learning motivation engagement
  • Providing supportive advice and guidance tailored to each student's needs
  • Assisting children in recognising and managing anger and challenging behavior
  • Support classroom management

Education

University of East London

BA from Education Studies
2013

University overview

London Borough

NVQ Level 3
2008

University overview

Brent Play Association

NVQ Level 3
2005

University overview

City of Westminster College

GCSEs Maths English
2003

University overview

Acton High School

2000

University overview

Skills

  • Eye testing
  • Customer care
  • Mentoring
  • Knowledge of power point
  • Knowledge of Excel
  • Customer-focused

Languages

English
Native
Availability
See my work availability
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Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Hotel front desk and night audit.
CitizenM Hotel Ambassador
2023.06 - Current (3 education.years_Label)
Assistant Optometrist
Chatoo Opticians
2022.12 - Current (3 education.years_Label & 6 education.months_Label)
Hague Primary School
2013.09 - 2019.07 (5 education.years_Label & 10 education.months_Label)
Learning Mentor
Edgware Junior School
2006.09 - 2013.07 (6 education.years_Label & 10 education.months_Label)
University of East London
BA from Education Studies
London Borough
NVQ Level 3
Brent Play Association
NVQ Level 3
City of Westminster College
GCSEs Maths English
Acton High School
BENJAMIN MUDIMBI-KACZOROWSKI