Benjamin Mitchell
Summary
Dedicated and emerging professional with strong computer skills and a proven ability in sales and administration roles. Known for punctuality and attention to detail, ensuring tasks are completed efficiently and accurately whilst providing a high standard of customer service
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Sales Administrator/Operations Agent
Avis Budget
Luton
12.2023 - 06.2025
- Processing rentals for a wide range of customers promoting my best possible customer service
- Using sales methods to encourage customers to buy insurance, upsells and other extras
- Greeting customers upon return and ensure all rental charges are explained
- Completing a daily inventory of the branch's fleet
- Contacting customers to deal with concerns or extensions
Sales Administrator
Co Tops Ltd
Luton
08.2021 - 11.2023
- Processing a variety of different worktop orders and quotes
- Quoting and monitoring large contracts
- Monitoring stock and ordering from suppliers
- Answering the phone and responding to emails to deal with customer requests or problems
- Writing and sending informative emails to update customers
- Invoicing orders and uploading payments onto the system (Pegasus Opera)
- General office administration and filing
Gymnastics Coach
Salto Gymnastics Club
Luton
10.2017 - 11.2023
- Planning and coaching classes in multiple disciplines
- Overseeing other classes and coaches to ensure classes are running smoothly
- Ensuring the facilities are secure and participants are safe
- Communicating to parents and work colleagues
Customer Assistant
Tesco Express
Dunstable, Central Bedfordshire
02.2021 - 08.2021
- Serving customers on checkouts
- Delivering great customer service
- Replenishing products within the store
- Making aisles presentable by cleaning and organising shelves
Education
A-Levels -
Manshead CofE Academy
09.2018 - 06.2020
Business Administration Level 3 -
Co Tops Ltd
08.2021 - 09.2022
Skills
- Punctual
- Computer Skills
- Problem Solving
- Critical thinking
- Attention to Detail
- Polite phone manner
Additional Qualifications
- Full UK driving licence
- UKCC level 2 award in gymnastics coaching
- Emergency first aid at work
- Foundation Safeguarding
- Achieved all 10 GCSE's
- Up to date DBS check
- BPSS Security Clearance
Timeline
Sales Administrator/Operations Agent
Avis Budget
12.2023 - 06.2025
Business Administration Level 3 -
Co Tops Ltd
08.2021 - 09.2022
Sales Administrator
Co Tops Ltd
08.2021 - 11.2023
Customer Assistant
Tesco Express
02.2021 - 08.2021
A-Levels -
Manshead CofE Academy
09.2018 - 06.2020
Gymnastics Coach
Salto Gymnastics Club
10.2017 - 11.2023
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