Benjamin Mitchell

• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

During my second year at Barton Peveril College, I completed a week of work experience at NATS as part of my Extended Cambridge Certificate in Engineering. I began in the Navigational Aids department, learning about aircraft beacons and the Auto Triangulation system for locating aircraft in emergencies. I then explored the Radar Processing and Display Equipment used by Air Traffic Controllers and spent time with the Cyber Security Team, gaining insights into Project Management. I looked into Voice Communications Systems and toured the NATS Swanwick Operational Air Traffic Control Centre. After completing a course to assess air traffic controller abilities, I conducted an actual flight simulation with the RAF 78th Squadron. I also examined future aviation technologies and received positive feedback on my skills, attending follow-up visits to Heathrow and Southampton Airports.