Live music
Stand up comedy
Exercising
Time with friends and family
Benjamin McAlonan
Ilkeston,Derbyshire
Summary
Dedicated professional with diverse experience across various roles, consistently delivering high levels of commitment and engagement. Demonstrated ability to thrive in both independent and team settings, emphasising attention to detail in all endeavours.
Overview
24
24
years of professional experience
Work History
Van driver
Encore
Melton Mowbray, leicestershire
08.2022 - Current
- Maintained punctual and safe delivery of goods across the UK, adhering to strict schedules.
- Planned efficient and safe routes according to traffic reports and delivery locations.
- Collaborated with dispatch and warehouse teams to streamline operations and improve delivery efficiency.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
- Managed documentation for each delivery, including timesheets, delivery notes, and fuel receipts.
- Maintained cleanliness and organisation within the van, presenting a professional image to clients.
Multi drop delivery driver (lockdown)
FedEx Express
Nottingham
05.2020 - 08.2022
- Decreased transport time by planning most efficient and cost-effective routes through GPS systems.
- Managed delivery schedules efficiently, adjusting routes to meet urgent delivery requirements.
- Loaded and unloaded parcels with care, ensuring goods were securely transported and undamaged.
- Developed strong relationships with regular customers, enhancing loyalty and service satisfaction.
- Followed health and safety protocols diligently while working in high-risk environments. following procedures and taking precautions whilst working during a high-risk period.
Sound dept supervisor and warehouse coordinator
Hawthorns
Melton Mowbray, leicestershire
08.2008 - 03.2020
- Led team of 6+ staff, scheduling and overseeing daily operations and driving performance through targeted coaching.
- Coordinated with HR to recruit, train, and develop new staff, aligning with company standards.
- Conducted performance evaluations for team members, offering actionable feedback and identifying development opportunities.
- Collaborated with managers to plan and direct organisational tasks, enhancing cross-departmental efficiency.
- Coordinated strategic plans for administrative services management and optimisation, improving resource allocation and stock control.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Inspected quality of incoming and outgoing goods to ensure compliance with company standards. incoming and outgoing goods, damage checks and condition logs.
Drum Teacher / Session drummer
Self employed
, Derbyshire
09.2006 - 08.2008
- Developed engaging music lessons to excite students about learning and expanding talents.
- Taught music theory, aural skills, and practical techniques to enhance pupils' readiness for examinations.
- Coordinated with parents and guardians to provide updates on child's progress and identify potential areas for improvement in music.
- Organised session schedules and diary management, ensuring efficient handling of cancellations, payments, holidays, and professional boundaries.
- Financial management setting rates, invoicing and tracking income and business expenses for tax purposes.
Retail Worker
Sound control
Nottingham
08.2005 - 09.2006
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Replenished items and organised displays to keep stock looking professional.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Junior Technician
Hawthorns
Melton Mowbray, leicestershire
11.2003 - 08.2005
- Achieved service time and quality targets.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Developed excellent working knowledge of industry trends and improvements in processes.
Bar supervisor
Rock City
Nottingham, Nottinghamshire
02.2003 - 11.2003
- Led by example, demonstrating excellent customer service and problem-solving skills in a fast-paced environment.
- Trained new staff on bar operations and customer service, enhancing team readiness and service quality.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Balanced cash registers and reconciled transactions, ensuring accurate financial reporting and secure deposits.
- Optimised stock levels and implemented rotation procedures, reducing waste and ensuring product availability.
Education
various
Nottingham01-2000
Interests
Timeline
Van driver
Encore
08.2022 - Current
Multi drop delivery driver (lockdown)
FedEx Express
05.2020 - 08.2022
Sound dept supervisor and warehouse coordinator
Hawthorns
08.2008 - 03.2020
Drum Teacher / Session drummer
Self employed
09.2006 - 08.2008
Retail Worker
Sound control
08.2005 - 09.2006
Junior Technician
Hawthorns
11.2003 - 08.2005
Bar supervisor
Rock City
02.2003 - 11.2003
various