BENJAMIN MARC STAVES
Bangor,North Wales
Summary
Ambitious and internationally educated Psychology undergraduate at Bangor University with experience across corporate, operational, and customer-facing environments. Proven ability to analyse and manage complex data, optimise information systems, and support cross-functional projects, demonstrated through an internship with L’Oréal’s Quality Audit team. Experienced in stakeholder communication, operational coordination, and service delivery, combined with strong leadership and team management as captain of a university volleyball team. Recognised for analytical thinking, adaptability, and a proactive approach to problem-solving, with the ability to thrive in fast-paced, collaborative environments.
Overview
5
5
years of professional experience
Work history
TOV
L'Oréal
Aulnay-sous-Bois, Paris
2025.07 - 2025.08
- Developed and implemented data-management programs to organise and store information related to global operational audits.
- Coordinated with international sites to ensure accurate transfer and standardisation of operational data.
- Managed a primary project focused on improving information storage and accessibility within the Quality Audit team.
- Supported multiple audit team projects by organising datasets, updating internal systems, and maintaining data integrity.
- Introduced innovative approaches to data organisation, improving efficiency and usability of internal information systems.
- Collaborated with cross-functional teams in a fast-paced corporate environment, strengthening communication and problem-solving skills.
Sports Assistant
Canolfan Brailsford
Bangor, Gwynedd
2025.04 - Current
- Delivered front-of-house customer service at reception, responding to enquiries regarding facilities, bookings, and sports amenities while ensuring a welcoming and professional environment.
- Coordinated the smooth transition between scheduled sports activities and facility usage, ensuring customers could access spaces efficiently and safely.
- Supported the day-to-day operations of a busy sports centre, demonstrating strong organisation, time management, and problem-solving skills.
- Performed routine facility maintenance and equipment checks to maintain high standards of safety, cleanliness, and functionality.
- Managed opening and closing procedures, including facility preparation, security checks, and ensuring operational readiness for daily activities.
- Worked collaboratively with staff to ensure a high-quality customer experience for a diverse range of users.
Assistant d'enseignement sportif
Institut Notre Dame
Saint-Germain-en-Laye
2021.05 - 2021.06
- Assisted in delivering sports and physical education sessions to multiple primary school classes over a four-week period, supporting students in developing fundamental physical skills, teamwork, and confidence.
- Maintained a safe, structured, and inclusive learning environment by monitoring student wellbeing, ensuring adherence to safety procedures, and promoting positive behaviour during lessons.
- Organised and prepared sports equipment and activity stations to support lesson objectives and maximise student participation and engagement.
- Provided individual support and encouragement to students of varying abilities, helping them achieve their learning goals and build confidence in physical activity.
- Collaborated with teaching staff to manage class activities efficiently, demonstrating strong teamwork, communication, and leadership skills.
- Contributed to maintaining a clean, organised, and safe sports environment in line with school safety and safeguarding standards.
Education
BSc - Psychology
Bangor University
Wales 2024.09 -
Baccalaureat - Général
Institut Notre Dame (IND)
France 2022.09 - 2024.07
IGCSE - English Language, English Literature, History
Institut Notre Dame (IND)
France 2021.09 - 2023.06
Skills
- Leadership & Team Management
- Teamwork & Collaboration
- Communication & Interpersonal Skills
- Project Coordination
- Data Management & Information Organisation
- Process Improvement
- Customer Service
- Operational Coordination
- Problem Solving & Analytical Thinking
- Time Management & Prioritisation
- Mentoring & Motivation
- Digital Literacy (PIX Certification)
- Open-Source Office Software Proficiency
- Road Safety Awareness (French Level 2 Road Safety Certification)
Languages
English
Proficient (C2)
French
Proficient (C2)
Spanish
Upper intermediate (B2)
Accomplishments
Captain of the Bangor University Volleyball club alongside starting outside hitter for the Men's Volleyball team.
References
References available upon request.
Timeline
TOV
L'Oréal
2025.07 - 2025.08
Sports Assistant
Canolfan Brailsford
2025.04 - Current
BSc - Psychology
Bangor University
2024.09 -
Baccalaureat - Général
Institut Notre Dame (IND)
2022.09 - 2024.07
IGCSE - English Language, English Literature, History
Institut Notre Dame (IND)
2021.09 - 2023.06
Assistant d'enseignement sportif
Institut Notre Dame
2021.05 - 2021.06