Summary
Overview
Work history
Education
Skills
Accomplishments
Previous Experience
Affiliations
Timeline
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Benjamin Lowes

PORTSMOUTH,United Kingdom

Summary

I am an experienced Learning and Development professional with a strong track record of success in delivering engaging training content to diverse audiences in both face to face and digital environments. My aim is to deliver innovative and accessible training which inspires meaningful development and contributes to organisational success.


People-focused, empathetic, and adaptive, I excel in collaborative environments, partnering closely with stakeholders to understand their needs and develop targeted solutions. My strong self-motivation and time management skills mean I am equally effective working independently. As a 'forever student,' I enjoy exploring new concepts and perspectives, learning new skills and sharing my drive for continuous development with others.

Overview

11
11
years of professional experience
6087
6087
years of post-secondary education

Work history

Digital Training Specialist (Groupwide)

Brittany Ferries
Portsmouth
01.2021 - 06.2025
  • Developed standardized eLearning development processes using the ADDIE model, enhancing content consistency and effectiveness
  • Led the design, development, and implementation of digital training and eLearning solutions across multiple platforms and languages
  • Administered multiple digital learning platforms, encompassing content management, user enrollment, and comprehensive reporting to track training outcomes
  • Collaborated with cross-functional teams in the UK, Ireland, France, and Spain to align training strategies with organizational goals


Training & Development Coordinator (UK & Ireland)

Brittany Ferries
Portsmouth
01.2018 - 01.2021
  • Designed and delivered in-person and digital training programs for UK and Irish teams, ensuring engagement and knowledge retention
  • Led the introduction of eLearning for Brittany Ferries UK, designing, developing, and launching the initial modules for employee induction and compliance training. Subsequently built an extensive eLearning library for UK and Irish audiences
  • Worked closely with the Training & Development Manager to manage stakeholder relationships and align training strategies with company objectives
  • Facilitated onboarding sessions for new employees
  • Authored a weekly Training & Development blog, expanding readership from 30 managers to a company wide audience

Port Operations

Brittany Ferries
Portsmouth
01.2014 - 01.2018
  • Conducted seasonal induction training for new team members, ensuring smooth transitions into operational roles
  • Provided seasonal supervisory support in port operations, developing strong leadership and problem-solving skills

Education

Professional Diploma - Digital Learning Design

Digital Learning Institute

ILM Level 3 Award - Leadership & Management

Impellus

TQUK Level 2 Certificate - Counselling Skills

Richmond and Hillcroft Adult Community College

TA101 - Transactional Analysis

Triangle Partnership
04.2001 - 03.2019

Skills

  • Multi-Channel Training Delivery
  • Instructional Design & eLearning Development
  • Content Writing & Digital Learning Strategy
  • Stakeholder Engagement & Management
  • Project Management & Process Implementation
  • Leadership & Team Development
  • ELearning Tools: Articulate Rise
  • ELearning Tools: Articulate Storyline
  • Microsoft Office Suite: Word
  • Microsoft Office Suite: Excel
  • Microsoft Office Suite: PowerPoint
  • Microsoft Office Suite: Teams
  • LMS & Digital Training Platforms
  • Workshop facilitation
  • Programme development
  • Creative thinking

Accomplishments

  • Designed & Implemented the First eLearning Strategy at Brittany Ferries, resulting in an expanded training library and enhanced compliance training.
  • Developed a Standardized Groupwide eLearning Process, ensuring a structured approach to training design and implementation across multiple countries.
  • Authored a Weekly Training & Development Blog, increasing readership and engagement across the company.
  • Achieved a Distinction in the Professional Diploma in Digital Learning Design, demonstrating expertise in instructional design and eLearning development.

Previous Experience

  • 2011 - 2013: Spent two years living, traveling and working throughout Australia.
  • 2005 - 2011: Held various shift and store management positions within the hospitality industry, helping to develop a strong sense of leadership, customer service, and time management.

Affiliations

  • Running enthusiast, including participating in various charity runs
  • WAY (Widowed and Young): Member and volunteer with peer support charity

Timeline

Digital Training Specialist (Groupwide)

Brittany Ferries
01.2021 - 06.2025

Training & Development Coordinator (UK & Ireland)

Brittany Ferries
01.2018 - 01.2021

Port Operations

Brittany Ferries
01.2014 - 01.2018

TA101 - Transactional Analysis

Triangle Partnership
04.2001 - 03.2019

Professional Diploma - Digital Learning Design

Digital Learning Institute

ILM Level 3 Award - Leadership & Management

Impellus

TQUK Level 2 Certificate - Counselling Skills

Richmond and Hillcroft Adult Community College
Benjamin Lowes