Benjamin Keno
London,United Kingdom
Summary
Motivated and people-focused professional transitioning into recruitment with strong experience in communication, candidate support, problem-solving and managing multiple priorities in fast-paced environments. Background in education, customer support and technical roles has developed my ability to build relationships, understand individual needs, and deliver high-quality service.
Highly resilient, organised, and proactive, with experience engaging diverse groups—from students and academic staff to engineering and manufacturing teams. Bringing a strong work ethic, excellent written and verbal communication, and a natural ability to connect with people—ideal for a Recruitment Resource position with a fast progression pathway to Trainee Recruitment Consultant.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Junior Design Technology teacher
University of roehampton
London, City of London
2025.09 - Current
- Facilitated daily communication with students, academic staff, and support teams to enhance interpersonal skills.
- Supported individuals with diverse needs, aligning with candidate experience initiatives.
- Organised multiple practical projects concurrently, demonstrating prioritisation and efficiency under pressure.
- Troubleshot issues and delivered clear explanations, showcasing adaptability and strong communication skills.
Trainee Design Engineer Work experience
Fire Defence Servicing
South Molton, Devon
2025.01 - 2025.09
- Worked closely with engineering teams, gaining experience communicating with various stakeholders and handling complex information clearly.
- Supported team tasks with accuracy and diligence—reflecting the administrative and organisational elements of a resource role.
- Adapted quickly to new systems, training, and high expectations, demonstrating a strong ability to learn fast (essential in recruitment).
Front of House supervisor
Barbican Steakhouse
Plymouth, Devon
2021.08 - 2024.07
- Monitored restaurant ambiance, contributing to a positive dining experience.
- Ensured smooth operations by effectively managing front of house duties.
- Coordinated staff schedules to ensure optimal coverage during peak times.
- Streamlined reservation process, enhancing customer convenience.
- Communicated in person and via the phone to customers
Scholarship/Work experience
Estee Lauder Companies • Whitman Labs
Petersfield, Hampshire
2023.10 - 2024.06
- Executed day-to-day duties with accuracy and efficiency.
- Acquired and applied new skills to enhance productivity.
- Delivered tasks consistently within tight deadlines.
- Demonstrated respect and willingness to assist colleagues.
- Contributed to PFMEA for upcoming designs, supporting manufacturing team in crucial component design.
Education
Bachelor of Science - Product Design
University of Portsmouth
Portsmouth, England 2021.10 - 2024.01
Skills
- Candidate & stakeholder communication
- Relationship building & interpersonal skills
- Interview preparation & candidate guidance
- Organisation & time-management
- Working to deadlines under pressure
- Engineering and Technical Knowledge
- Customer service excellence
- Problem solving & adaptability
- High-volume task management
- Team collaboration
- Professional phone & email communication
- Data accuracy & attention to detail
Affiliations
- Fitness
- Boxing
- Rugby
- Fishing
- DIY
Accomplishments
Leadership and communications challenge winner
Winner of design award (Kennwood Design Challenge)
Estee lauder Companies Whitman Scholar
References
References available upon request.
Timeline
Junior Design Technology teacher
University of roehampton
2025.09 - Current
Trainee Design Engineer Work experience
Fire Defence Servicing
2025.01 - 2025.09
Scholarship/Work experience
Estee Lauder Companies • Whitman Labs
2023.10 - 2024.06
Bachelor of Science - Product Design
University of Portsmouth
2021.10 - 2024.01
Front of House supervisor
Barbican Steakhouse
2021.08 - 2024.07