Talented sales professional skilled at establishing and strengthening customer relationships to secure revenue objectives. An organised and creative individual with a proven track record of exceeding targets and expectations.
Overview
8
8
years of professional experience
Work History
Transaction/Assistant Sales Manager
Richmond Hyundai
Bognor Regis, West Sussex
10.2024 - Current
Managing and motivating a team of 5 sales excutives with a 60+ order take per month
Responable for FCA complaince accross the dealership
Consitantly a top F+I perfomer with in the group
Stacking and closing deals for the sales team
Finding creative and efficient ways to deal with complaints across the dealership
Contract Hire specialist for the dealership
Handling all consumer finance, from preposal to payout
Responable for ordering new cars from the manufactuer
Exceeding KPI's on manufacruers scorecard, resulting in being in the top 10 Hyundai dealership in the UK
Transaction Manager
Cambria Automobiles
Horsham, West Sussex
01.2021 - 10.2024
Continued exemplification of first-class customer service, focused on relationship building, cross-selling and ensuring top scoring reviews
Increased our dealership's yearly Finance & Insurance profit by 80%
Prepare and present monthly operational reports on the dealership's performance in all areas to the board of directors
Ensuring FCA compliance is met across dealership, providing information for and attending quarterly audits
Stacking and closing deals for sales team
Evolved and improved the sales process to better fit customer expectations and enable a simpler process for our sales team
Maintained accurate daily, monthly and yearly financial records
Negotiation and acquisition of quality secondhand vehicles, to meet the high expectations of our loyal customer base
Senior Sales Executive
LMC Citroen
Farnham, Surrey
07.2018 - 01.2021
Top sales executive within the dealership every year
Completed Business-to-Customer and Business-to-Business sales via multiple sales channels
Responsibility for training and development of all new sales executives
Acted as the lead specialist for all Motability sales in the dealership
Fully accredited specialist for automotive finance
c. 90% of all my reviews across all platforms were 5*
Audio and Television Sales
John Lewis
Chichester, West Sussex
01.2017 - 07.2018
Ensuring top-level customer service as expected at John Lewis
Picked to be our store's first Digital Guide, teaching all our sales staff how to use our new mobile app based sales enablement technologies
Meeting and exceeding branch sales targets
Working closely with the area reps for our partners Sony, Samsung and Apple to ensure sales were maximised for their brands
Providing technical support for customers
Upselling customers by leveraging our suite of finance options
Education
Extended Diploma - Live sound engineering and Music Management
Northbrook College Sussex
Worthing
09/2014 - 09/2016
GCSEs -
Felpham Community College
Felpham, West Sussex
09/2009 - 09/2014
Skills
Relationship management
Business development
Sales management
People management
Cross/Up Selling
Customer service focused
Performance driven
Budget management
Finance management
CRM Systems
Business-to-Customer Sales
Business-to-Business Sales
References
References available upon request.
Timeline
Transaction/Assistant Sales Manager
Richmond Hyundai
10.2024 - Current
Transaction Manager
Cambria Automobiles
01.2021 - 10.2024
Senior Sales Executive
LMC Citroen
07.2018 - 01.2021
Audio and Television Sales
John Lewis
01.2017 - 07.2018
Extended Diploma - Live sound engineering and Music Management
Account Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South BayAccount Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South Bay