Benjamin Jones
Trowbridge,Wiltshire
Summary
A highly motivated individual with a keen eye for details. A person with a strong work ethic and ability to adapt to any given role. A focus on personal and professional development with a open mind to industry, taking on challenging new roles to harness interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Looking to close the gap in my career history while being a stay at home parent.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Assistant manager
The Three Horseshoes
Feltham, Hounslow
2022.02 - 2022.09
- Assisted in recruitment process to build an effective workforce.
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
- Adhered to licensing regulations, maintaining the reputation of the establishment.
- Scheduled shifts for staff members for efficient operation of the bar.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
Maintenance assistant
mcdonalds
Feltham, Hounslow
2019.06 - 2022.02
- Followed strict maintenance schedules, guaranteeing regular review of machinery.
- Identified potential equipment faults with thorough inspections.
- Maintained cleanliness in work areas for a safe environment.
- Demonstrated knowledge of health and safety regulations by adhering strictly to guidelines during all tasks.
- Assisted in the inventory management of supplies, ensuring adequate stock availability.
- trained new team members on maintenance and safety protocols.
- Cleaned interior and exterior of buildings to improve and maintain company standards, keeping within health and safety guidelines.
Crew member
mcdonalds
Feltham, Hounslow
2012.09 - 2019.06
- Handled high-pressure situations calmly providing solutions promptly.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Trained in food safety and hygiene practices.
- Flexibly took on various roles to support workflow.
Education
NVQ Level 3 - music business, performance and technology
Kingston College
Kingston upon Thames 2009.09 - 2012.07
Skills
- Punctuality and dependability
- Stock control
- Quality Control
- Equipment Maintenance
- Live music events
- Social perceptiveness
Affiliations
- music
- miniatures and model building
- retro gaming
Accomplishments
Credited for the writing and production of a local bands LP.
References
References available upon request.
Timeline
Assistant manager
The Three Horseshoes
2022.02 - 2022.09
Maintenance assistant
mcdonalds
2019.06 - 2022.02
Crew member
mcdonalds
2012.09 - 2019.06
NVQ Level 3 - music business, performance and technology
Kingston College
2009.09 - 2012.07