Summary
Overview
Work History
Education
Skills
References
Timeline
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Benjamin Hooper

Postgraduate Student
Hoddesdon,HRT

Summary

Motivated and forward-thinking aspiring Project Manager currently pursuing an MSc in Project Management, with a strong academic foundation in Business Management, Finance & Accounting. Experienced in contributing to an international consultancy project, bringing cross-cultural awareness and collaborative problem-solving to real-world business challenges. A critical thinker with a passion for sustainable practices, committed to delivering efficient, value-driven outcomes in dynamic environments.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service Assistant

Asda
Nottingham
11.2024 - Current
  • Provided friendly, efficient service to ensure a positive customer experience.
  • Kept shelves stocked, clean, and aligned with promotions.
  • Operated tills accurately and processed various payment types.
  • Assisted with stock rotation and inventory checks.
  • Worked with team to meet targets and maintain store standards.

Cover Supervisor

Step teachers
12.2023 - 07.2024
  • Led classes in the absence of the regular teacher, ensuring a supportive and productive learning environment for students.
  • Built positive relationships with students, staff, and parents, contributing to a collaborative school community.
  • Applied my subject knowledge and expertise to support student learning and engagement across various subjects and age groups.
  • Assisted with classroom management and administrative tasks, honing organizational and leadership skills.

Customer Assistant

Morrisons
08.2023 - 01.2024
  • Provide friendly, helpful, and efficient service to customers, assisting with inquiries and resolving issues promptly.
  • Ensure shelves are well-stocked and displays are neatly arranged, including rotating stock and managing inventory levels.
  • Operate the cash register, handle transactions accurately, and manage cash, credit, and debit card payments.
  • Maintain cleanliness and organization throughout the store, including tidying up aisles, cleaning spills, and ensuring a pleasant shopping environment.
  • Stay informed about the products and promotions available in the store to provide accurate information and recommendations to customers.

Crew Member

Mc Donald’s
06.2018 - 09.2020
  • Memorised over 120 items while closing almost £2000 in daily sales.
  • Co-ordinated with over 20 staff members while simultaneously serving thousands of customers a day.
  • Organised and re-supplied the stocks to ensure the restaurant could operate around the clock.

Education

Master of Science - Project Management

Nottingham Trent University
Nottingham
09.2024 - 08.2025

Bachelor of Art - Business management, Finance and Accounting

Nottingham Trent University
Nottingham
09.2020 - 07.2023

Pearson BTEC Level 3 Extended Certificate - Business

The John Warner School
Hoddesdon
09.2018 - 06.2020

Pearson BTEC Level 3 Extended Certificate - Travel & Tourism

The John Warner School
Hoddesdon
/2018 - /2020

Pearson BTEC Level 3 Extended Certificate - IT

The John Warner School
Hoddesdon
/2018 - /2020

Skills

Microsoft office

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References

References available upon request.

Timeline

Customer Service Assistant

Asda
11.2024 - Current

Master of Science - Project Management

Nottingham Trent University
09.2024 - 08.2025

Cover Supervisor

Step teachers
12.2023 - 07.2024

Customer Assistant

Morrisons
08.2023 - 01.2024

Bachelor of Art - Business management, Finance and Accounting

Nottingham Trent University
09.2020 - 07.2023

Pearson BTEC Level 3 Extended Certificate - Business

The John Warner School
09.2018 - 06.2020

Crew Member

Mc Donald’s
06.2018 - 09.2020

Pearson BTEC Level 3 Extended Certificate - Travel & Tourism

The John Warner School
/2018 - /2020

Pearson BTEC Level 3 Extended Certificate - IT

The John Warner School
/2018 - /2020

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Benjamin HooperPostgraduate Student