Summary
Overview
Work history
Education
Skills
Personal Information
Certification
Accomplishments
Timeline
OfficeManager
Benjamin Hoad

Benjamin Hoad

Reigate,Surrey

Summary

A dedicated and results-driven Manager with 8 years of comprehensive experience, I bring a proactive approach and an unwavering work ethic to every project. My expertise lies in successfully managing projects from inception to completion, consistently delivering results that exceed expectations.

As an analytical problem solver, I have a solid track record of identifying and addressing challenges with practical solutions, ensuring the achievement of targets within prescribed timelines and budgets. Drawing from a diverse range of work experiences, I have honed both my technical skill set and my interpersonal finesse, collaborating seamlessly with professionals across various levels of seniority.

My core competencies lie in the areas of project/operational management, financial reporting, programmes, brand awareness, driving good practice and customer service support. I am adept at swiftly adapting to evolving project briefs and dynamic situations, all while maintaining a focus on efficiency, client satisfaction, and achieving exceptional high-end results.

Outside of my passion, I am committed to a healthy lifestyle, often engaging in activities such as running and team-based activities. I have a genuine passion for giving back, regularly supporting local communities through charitable endeavors. During the challenging times of the pandemic, I dedicated my efforts to assisting emergency services by coordinating the delivery of much-needed PPE to hospitals and care homes of which is only one of many proud achievements.

Recognizing the importance of work-life balance, I prioritize both personal wellness and professional excellence. Whether providing extra support to colleagues, contractors, or clients, I am dedicated to going above and beyond to ensure success in every endeavor.

Overview

8
8
years of professional experience
6
6

Certifications

Work history

Contracts Manager

Beaufort
Reigate, Surrey
03.2023 - Current
  • Successfully manage and oversee all Beaufort developments, ensuring adherence to timelines, budget, and quality standards
  • Lead and supervise site management staff, fostering collaboration and high-performance standards within the team
  • Negotiate and manage subcontractor contracts and packages, optimising terms and conditions for project success
  • Champion a robust health and safety culture, implementing and enforcing safety protocols across all developments
  • Prepare and deliver comprehensive investor and bank reports, maintaining positive relationships with key stakeholders
  • Develop and manage project timelines, proactively identifying and addressing potential delays to ensure project success
  • Successfully spearheaded company expansion from constructing 2 to 5 developments annually, overseeing database management for optimal trade and health & safety support
  • Oversee the tendering process, negotiate contract terms, and select contractors to support successful project execution
  • Establish and enforce standardised procedures for contract management, development processes, and regulatory compliance
  • Uphold and enhance Beaufort's image through effective communication and commitment to quality and excellence
  • Contribute to pre-construction planning and strategies for upcoming sites, ensuring a proactive approach to project success
  • Drive initiatives to modernise construction techniques, including the adoption of modern CDM (Construction Design and Management) and document management practices
  • Work towards increasing efficiency in the build process while maintaining high standards, leveraging innovative approaches and technology.

Project Manager

Scandia Hus
East Grinstead, West Sussex
04.2022 - 03.2023
  • Working on a range of Projects nationwide providing the best possible customer service to clients and contractors
  • To lead a project from start to finish including design, planning, construction, aftercare
  • Ensure any builders and or subcontractors appointed for the project are vetted to a high standard
  • Attends site meetings with planners, architect, builders, trades, and customer
  • To meet with customers visiting the show centre and discuss all aspects of their project including Design and Planning, Specification, Build Route, Building Set and Construction, Costs, After Sales, Technical Back-up, and Support
  • Sell timber frame kits to meet agreed financial targets – target of Reservation Orders and Gross Profit set annually
  • Ensure that customers receive a first-class service before, during and after the construction of their Scandia-Hus home
  • Follow up leads generated through Scandia-Hus marketing and advertising
  • Attend site meetings with planners, builders, and customers, as necessary
  • Meet with customers visiting the Show centre and discuss all aspects of their project, including Design and Planning, Specification, Build Route, Building Set and Construction, Costs, After Sales, Technical Back-up, and Support
  • Secure Reservation Order Deposits to cover design and planning work
  • Prepare design briefs for the Tech team, Building Regulations briefs, estimates and call-off paperwork and pass to Estimating Department, tender documents, specifications, Gantt charts, cash flow charts and stage payment schedules
  • Manage and negotiate planning applications, ensuring that the customer/builder is aware of all conditions
  • Submit Building Regulations applications and to monitor progress, keeping the customer/builder notified of any conditions attached to a Building Regulations approval
  • Negotiate and secure orders for Building Sets
  • Once order confirmed, instigate full working drawings and engineering, and schedule in delivery dates
  • When working drawings received, arrange site meeting with Subcontractors, builder, and customer to agree all site set up ready for delivery of frame
  • Monitor and ensure technical information and drawings are sent out, i.e., setting out plans, working drawings, etc
  • Monitor each build from start to completion, answering questions and supporting the customer and builder as necessary, including Technical Queries, Specification Queries on Building Set, Specification Queries on Construction Specification, Shortages, defects, or damage in respect of the Building Set
  • Carry out necessary site inspections to ensure the customer and builder are happy with the product
  • Work with and progress product research
  • Attend and lead regular internal meetings for up-dates and progress reports, weekly tech update meetings, monthly sales meetings
  • Regularly review all build relevant literature to ensure up to date and current
  • As part of the Scandia-Hus team, I adopt an attitude which will ensure that all customers – internal as well as external – receive a prompt, efficient and friendly service, a first-class product, and excellent after-sales service, thus setting the Company apart from all others and ensuring our future growth and prosperity.

Site Manager

Structure Recruitment
01.2021 - 03.2022
  • Working on bespoke developments ranging from 1-50 units with traditional and timber frame builds
  • Managing the construction of homes with a value of one million plus to also include budget and affordable homes depending on development needs
  • Liaising with colleagues and reporting on progress
  • Reviewing site programs with subcontractors
  • Calling off materials for each phase of the project
  • Leading a large team of operatives and subcontractors
  • Monitoring build costs and project progress with monthly subcontractor submissions
  • Conducting quality and safety inspections weekly, complying with HSE regulations to maintain and promote with external visits from the Health & Safety officer monthly
  • Checking and preparing site reports, designs, and drawings to support the architects and technical team
  • Maintaining quality control checks
  • Motivating the workforce with support and ensuring site is a safe and enjoyable space to be
  • Day to day problem solving and dealing with any issues that arise
  • Participated in monthly review meetings with the senior leadership team regarding programme, safety, design and compliance issues
  • Using specialist project management computer programmes
  • Discussing construction proposals with the design team and purchaser if sold
  • Working to the construction programme
  • Managing the work and safety of all staff working on or visiting the site
  • Reporting regularly to the contracts manager and construction director
  • Liaising with the local authority to ensure the building is constructed to building regulation standards.

Deputy Head of House

Royal Alexandra and Albert School
Reigate, Surrey
09.2019 - 12.2020
  • Ensuring compliance with the regulatory requirements of the National Minimum Boarding Standards
  • Liaising with the Head in preparation and running of boarding inspections
  • Ensuring records relating to the whereabouts of boarders are accurate and up to date
  • Acting as a visible and active presence in the boarding community and houses to develop a relationship with all boarders
  • Organising the boarding house, both day to day running and long-term strategy
  • Monitoring and maintaining the welfare, safety, discipline, and pastoral well-being of all boarding pupils
  • Establishing and maintaining positive relationships with parents, agents, and guardians of boarders
  • Managing the appointment and development of all staff.

Operations Manager

Enhanced Care Services
Southampton, Hampshire
03.2019 - 08.2019
  • Monitoring and assessing hazardous and unsafe situations
  • Developing measures to assure personnel safety
  • Correcting unsafe acts or conditions through the regular line of authority
  • Ensuring there are safety messages in each Incident Action Plan
  • Participating in planning meetings to identify any health and safety concerns inherent in the operations daily work-plan
  • Investigating accidents that have occurred within incident areas.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Analysed financial data to track and achieve budget targets.
  • Oversaw equipment availability and maintenance to guarantee optimal operations.
  • Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.

Assistant Site Manager

Earlswood Homes
Nutfield, Surrey
01.2018 - 02.2019
  • Running developments across all Surrey building houses
  • Managing the construction site on a day-to-day basis, including supervising the labour force, monitoring subcontractors, checking materials, inspecting work and overseeing quality control
  • Creating plans and overseeing the buying of necessary materials and equipment
  • Hiring and managing staff for the project
  • Ensuring the projects are delivered on time and on budget by setting benchmarks, agreeing budgets and monitoring progress
  • Checking design documents with architects, surveyors, and engineers
  • Promoting and maintaining health and safety, including site inspections to ensure safety rules are being followed
  • Maintaining regular communication and attending meetings with clients and their representatives, providing progress updates
  • Effectively resolving any unexpected problems that may occur during the project
  • Handling the aftercare of the properties, speaking to the homeowner to resolve defects they have within their property plan.

Health and Safety Support Manager

Balfour Beatty
Heathrow, Hillingdon
07.2017 - 12.2017
  • Working at Heathrow Airport to oversee projects at Terminal 1, 2 and 4
  • Ensuring workforces are adhering to Health and Safety regulations and working in the correct manner
  • Managing any Health and Safety concerns, gathering evidence and writing the site reports i.e., incidents and red card offenders
  • Ensuing the site workforce are happy, and they know where to come if there is ever an issue
  • Onboarding new starters by providing a site induction in the form of an online presentation highlighting the work and high priority areas as well as running through fire and first aid procedures.

Trainee Assistant Site Manager

RG Group
Redhill, Surrey
02.2016 - 06.2017
  • Assisting on building projects including clients of Sainsbury's and Travelodge
  • Shadowing the Construction Manager, Health and Safety Manager, M&E Manager and Logistics Manager
  • Performing daily health and safety checks and perimeter checks that could affect members of the public
  • Identifying any unusual from the public's perspective
  • Completing traffic route checks making sure the gates are secure and all the routes on site are safe
  • Running welfare checks ensuring welfare facilities are clean for the operatives to use
  • Completing weekly fire checks to ensure the systems are working and can be used in an emergency
  • Attending meetings including activity briefings, supervisors' meetings, and team meetings where we talk about the build programme and the health and safety aspects of the site.

Education

NVQ Level 4 -

East Surrey College
Redhill
09/2015 - 06/2017

GCSEs -

Royal Alexandra and Albert School
Reigate
09/2010 - 06/2015

Skills

  • Organised
  • Communication
  • Detail-orientated
  • Aptitude for problem-solving
  • Good attention to detail
  • High level management
  • Leadership
  • MS Office and IT literate
  • Emergency Assistance
  • Knowledge of Construction
  • Subcontract management
  • Recruitment processes
  • Strategic decision-making
  • Leadership
  • Problem-solving
  • Support

Personal Information

Date of birth: 01/17/99

Dyslexic and ADHD

Certification

  • SMSTS
  • First Aid
  • Fire Marshal
  • CSCS

Accomplishments

Duke of Edinburgh Award

Currently working towards MCIOB chartership

Timeline

Contracts Manager

Beaufort
03.2023 - Current

Project Manager

Scandia Hus
04.2022 - 03.2023

Site Manager

Structure Recruitment
01.2021 - 03.2022

Deputy Head of House

Royal Alexandra and Albert School
09.2019 - 12.2020

Operations Manager

Enhanced Care Services
03.2019 - 08.2019

Assistant Site Manager

Earlswood Homes
01.2018 - 02.2019

Health and Safety Support Manager

Balfour Beatty
07.2017 - 12.2017

Trainee Assistant Site Manager

RG Group
02.2016 - 06.2017

NVQ Level 4 -

East Surrey College
09/2015 - 06/2017

GCSEs -

Royal Alexandra and Albert School
09/2010 - 06/2015
Benjamin Hoad