Benjamin Gates
Chingford,Waltham Forest
Summary
I am a resourceful and people-focused professional with a strong background in hospitality, known for thriving in high-pressure, fast-paced environments. Experienced in team collaboration, problem-solving on the fly, and delivering exceptional service with professionalism and adaptability. My time in hospitality has honed key transferable skills—such as time communication, and resilience—that align seamlessly with the dynamic demands of the film industry. With a keen eye for detail, a passion for storytelling, and a proven ability to handle long hours and shifting priorities, I bring the work ethic, flexibility, and interpersonal finesse essential for success on any set or production team.
Overview
2
2
years of professional experience
Work history
Server
Heartwood Inns
Chingford, Waltham Forest
11.2024 - Current
- Entered orders into system promptly, reducing wait time for meals.
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Set tables, ensuring a comfortable environment for customers.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Worked efficiently under pressure during peak hours for seamless operations.
- Upheld friendly demeanour whilst managing multiple tables simultaneously.
- Stayed up to date on menu changes to accurately answer customer queries.
Bartender
Greene King
London, Soho
02.2024 - 11.2024
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Created an inviting atmosphere through friendly interaction with customers.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Checked identification of customers to ensure legal drinking age compliance.
- Handled cash transactions securely minimising risk of theft or fraud.
- Completed end-of-day cleanup to reset bar for next day.
- Served guests spirits, lagers and stouts at bar.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Education
A-Levels - History, Sociology, Media
Chingford Foundation school
Chingford, Waltham Forest 09/2019 - 08/2021
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Resourcefulness
- Upselling
- Google Workspace
Timeline
Server
Heartwood Inns
11.2024 - Current
Bartender
Greene King
02.2024 - 11.2024
A-Levels - History, Sociology, Media
Chingford Foundation school
09/2019 - 08/2021
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