Benjamin Brooks
Princes Risborough,Buckinghamshire
Summary
Accomplished Credit Control Manager with a robust background in data analytics, debt reduction, process improvement, risk liability assessment, cash flow forecasting, and cash flow improvement strategies.
With ten years of experience, excelling in leveraging data insights to drive informed decision-making and enhance credit control procedures. Expertise lie in implementing innovative solutions to minimize bad debt and optimize cash flow, resulting in significant improvements in financial performance.
Possessing a proven track record of developing and implementing effective credit management strategies that mitigate risk and ensure compliance with regulatory standards. Skilled in leading cross-functional teams and committed to driving process efficiencies and delivering measurable results. With strong communication and leadership skills and dedicated to achieving company objectives while maintaining high standards of integrity and professionalism.
Overview
13
13
years of professional experience
Work History
Credit Control Manager
Ariat Europe Limited
Harwell
02.2023 - Current
- Developed and successfully implemented comprehensive credit policy, enhancing strategic risk management and control, resulting in 21% reduction in debtor days
- Leading high-performing team of 5 professionals, emphasising professional growth and development, resulting in increased productivity and employee satisfaction
- Utilised advanced Excel skills to access, input, and compile analytical data, improving accuracy and efficiency of financial reporting
- Created and implemented cash flow forecasting strategies, resulting in 18% improvement in cash collection
- Fostered collaboration with cross-functional teams to streamline finance processes, resulting in 20% reduction in errors and improved overall financial accuracy
- Developed and implemented advanced Excel dashboards, offering improved visibility into each credit controller's ledger and enhancing overall reporting accuracy by 23%
- Switched payment platforms to improve GDPR compliance, ensuring secure processing of financial transactions and protecting sensitive customer data.
Senior Group Credit Controller
Sanderson Design Group Brands Limited
Denham
10.2021 - 02.2023
- Leading team of seven, with responsibility ranging from setting monthly cash collection targets, personal KPI's, ensuring overdue debt does not exceed pre-agreed levels and re-negotiate credit agreements where required
- Created risk management and analysis report for board of directors, ensuring analysis of credit positions is carried out regularly, resulting in reduced rates of customer debt defaults
- Developed and distributed financial dashboards for credit control team, allowing greater visibility on overdue accounts, and individual targets. Resulting in 40% reduction of overdue debt within 3 months
- Implemented Stripe payment integration into credit control workflow, along with management and reconciling of all payments on that platform
- Updated credit policies to be GDPR compliant, introduced PCI compliant payment software
- Implemented stock control and reconciliation process for inventory held in third-party warehouses, resulting in greater stock count accuracy.
- Managed Sanderson's key customer accounts, with combined with yearly turnover of £10,000,000
Data and Pricing Analyst
Buildbase
Oxford
10.2020 - 10.2021
- Responsible for pricing control across all products, ensuring that goods sold are achieving pre-agreed margins
- Compiling and distributing weekly director level stock reports for 140 branches
- Identifying products that have not met unit sales expectations, investigating why this occurred and putting corrective measures in place
- Developed forecasting tools to analyse revenue variance, business pipeline and industry trends
- Collaborating with wider teams to explore new business opportunities and providing reports to inform decision making
- Managed weekly pricing updates across all product ranges.
Senior Credit Controller
Origin Frames Limited
High Wycombe
09.2017 - 10.2020
- Managing Origin's key accounts, with a £14,000,000 sales ledger, covering Australia, Europe, UAE & UK
- Send monthly statements of account, reminder letters and initiate and execute legal proceedings when necessary
- Monthly analysis of aged debt reports, ensuring that any outstanding debt is followed up and necessary correspondences are logged in customer records
- Manage company credit insurance cover, including notifying insurance of customers trading beyond agreed limits, submitting claims, communicating with insurers as required and processing yearly renewal of credit insurance
- Responsible for analysing credit liability risk and re-negotiating customer credit agreements
- Verifying customers' CIS status and submitting monthly CIS returns
- Calculating and raising monthly customer performance rebates
- Month-end stock and marketing journals for UK and USA
- Assisting with preparation and distribution of monthly financial statements
- Weekly bank reconciliations for Pound Sterling and Euro bank accounts
- Month-end stock, WIP and marketing adjustments, journals, prepayments and accruals for UK and USA offices.
Accounting Assistant
TSL Limited
Marlow
08.2016 - 09.2017
- Developed, using SQL (connecting Sage 200/Construct to Excel), project cost tracking report, which enabled each project's income and expenditure to be tracked and updated in real time.
- Reviewed all invoices relating to labour, ensuring CIS is calculated and coded correctly
- Submitting monthly CIS returns
- Prepared and distributed weekly director level cash flow forecasting reports
Purchase Ledger Controller
Origin Frames Limited
High Wycombe
01.2015 - 08.2016
- Generated accounts payable reports for management review
- Responsible for purchase ledger activities
- Coding and processing 1200-1600 invoices per month, reconciling all purchase ledger accounts with supplier statements and running month-end payment for all relevant suppliers, with values varying between £800K-£1.3M
- Intrastat reporting to HMRC.
Deputy Customer Service Manager
Origin Frames Limited
High Wycombe
11.2010 - 12.2014
- Implemented and developed customer service training processes
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Solved unresolved customer issues
- Responded to customer requests with friendly, knowledgeable service and support
- Managed day-to-day office activities, including receiving and sorting correspondence, answering, and directing calls and drafting business letters and documents.
Education
Accounting
AAT Level 4
Stoke Mandeville09.2017
Foundation Degree - Business Management And Leadership
Business Management And Leadership
High Wycombe03.2016
Accounting
AAT Level 3
Stoke Mandeville07.2015
Accounting
AAT Level 2
Stoke Mandevile08.2014
Countryside Management And Sustainability
Countryside Management And Sustainability
Henley09.2009
Princes Risborough Secondary School
Princes Risborough07.2007
Skills
- Advanced Excel
- Cash flow management
- Liability and risk analysis
- Financial performance dashboards
- Financial statement preparation
- Multi-currency bank reconciliations
- Sage X3, 50, 200, Construct and SAP
- Data, pricing and variance analysis
- Coaching and training junior staff
- Business critical communication
- Critical thinking
- Time management
- KPI's
- Problem-solving
- Process improvement
Timeline
Credit Control Manager
Ariat Europe Limited
02.2023 - Current
Senior Group Credit Controller
Sanderson Design Group Brands Limited
10.2021 - 02.2023
Data and Pricing Analyst
Buildbase
10.2020 - 10.2021
Senior Credit Controller
Origin Frames Limited
09.2017 - 10.2020
Accounting Assistant
TSL Limited
08.2016 - 09.2017
Purchase Ledger Controller
Origin Frames Limited
01.2015 - 08.2016
Deputy Customer Service Manager
Origin Frames Limited
11.2010 - 12.2014
Accounting
AAT Level 4
Foundation Degree - Business Management And Leadership
Business Management And Leadership
Accounting
AAT Level 3
Accounting
AAT Level 2
Countryside Management And Sustainability
Countryside Management And Sustainability
Princes Risborough Secondary School
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