Summary
Overview
Work history
Education
Skills
Websites
Certification
Volunteer Work
Accomplishments
Timeline
Generic

Benjamin Abeku Arkorful-Otoo

Enfield,UK

Summary

Accomplished HR professional with extensive expertise in change and conflict management, mediation and negotiation, and labour-unions relations. Proficient in leveraging human resources information systems, including Oracle HR & Payroll, to enhance organisational efficiency. Demonstrated success in strategic HR initiatives, workforce planning, and policy design. Adept at fostering stakeholder engagement and corporate communication while promoting diversity, equality, and inclusion. Committed to employee welfare through effective project management, learning and development programmes, and talent management strategies. Career goal: To drive organisational growth through innovative HR solutions and leadership excellence.

Overview

18
18
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Head of People & Culture/ Trainer

High Level Training Institute
North Macedonia/ UK
02.2022 - 06.2025
  • Spearheaded design and implementation of dynamic people and culture strategy meticulously aligned with Institute's global growth strategy, resulting in remarkable 20% revenue increment
  • Oversaw HR policies and management system, achieving 20% improvement in business outcomes
  • Spearheaded employee total experience strategy, managing recruitment, talent management, and onboarding
  • Led review and implementation of enhanced total compensation and reward strategy, securing full endorsement from executive management and achieving 100% retention rate of key talents
  • Facilitated various human resources management training programmes

Human Resources & Administration Manager

Endeavor Energy Holdings LLC
Accra, Ghana
08.2018 - 12.2021
  • Exceeded 100% of Board targets by orchestrating comprehensive recruitment process from inception as inaugural management team member
  • Achieved timely onboarding and operational readiness two months in advance
  • Spearheaded design and flawless implementation of HR and administration operational systems aligned with stringent regulatory frameworks, including IFC-PS 1-8 and ILO Conventions
  • Ensured seamless operations preceding commercial launch of 200MW Power Plant
  • Secured and finalised inaugural Collective Bargaining Agreement (CBA) for Company, demonstrating adept negotiation skills and fostering labour-relations environment devoid of disruptions throughout tenure as Chair of Standing Negotiations Committee (SNC)
  • Directed initiatives for ESG, HSESMS and Anti-Bribery & Corruption compliance and reporting
  • Executed enterprise-wide projects spanning Human Resources, Administration, Corporate Communications, and Community Relations functions, driving strategic alignment and operational synergy
  • Achieved 99% staff retention through employee welfare strategy
  • Provided expert compliance counsel to leadership, ensuring 100% mitigation of regulatory risks
  • Reduced HR and administrative costs by 30% through vendor productivity improvements and budget management
  • Developed and implemented Local Content and Participation Policy, enhancing community engagement
  • Enhanced agility in expatriate logistics through robust administrative systems

Human Resources Business Partner

High Level Training Institute
Accra, Ghana
06.2017 - 07.2018
  • Led full-cycle recruitment efforts, including sourcing, interviewing, and selection, resulting in 20% increase in qualified hires and reduced time-to-fill metrics
  • Partnered with senior leadership and department heads to develop and implement HR strategies that support business objectives and foster employee engagement
  • Collaborate with cross-functional teams to design and implement organisational development initiatives, including talent development programs, succession planning, and career pathing.
  • Applied HR analytics to identify trends and drive data-informed decisions
  • Conducted training sessions on topics such as harassment prevention, diversity awareness, and conflict resolution to promote positive work environment and mitigate risk
  • Collected monthly payroll inputs and processed payroll on schedule

Human Resources & Administration Manager

TAQA Group
Abu Dhabi, UAE/ Accra, Ghana
10.2009 - 05.2017
  • Spearheaded TAQA Power and Water's development and execution of TAQA Global Talent Management/Succession Programme, Accelerated Management Programme, and Oracle Core HR and Payroll Project
  • Represented TAQA Power and Water HR Team at TAQA Global Annual HR meetings, ensuring initiatives were recognised and aligned with broader company objectives.
  • Demonstrated adept negotiation skills by leading and finalising five major Collective Bargaining Agreements (CBA) and nine wage openers, effectively averting labour unrest and strikes as Chair of Standing Negotiations Committee (SNC)
  • Significantly reduced redundancies and payroll costs by 45% through proactive collaboration with line managers and staff, crafting tailored people solutions that directly addressed business needs.
  • Streamlined processes to improve and optimise office operations, including logistics for expatriate visas, permits, housing, insurance, and transportation, ensuring seamless operations for international staff members
  • Fostered culture of inclusivity and collaboration, achieving impressive 90% cross-cultural bonding and knowledge as part of comprehensive diversity and inclusion policy aimed at promoting equal employment opportunities
  • Generated insightful HR/Admin metrics every month to identify emerging trends and recommend strategic interventions to optimise organisational performance
  • Conducted regular reviews of organisational culture, offering targeted recommendations for continuous improvement
  • Led comprehensive Community Social Responsibility initiatives, overseeing both internal and external communications to engage stakeholders and foster positive community relationships effectively
  • Prepared and managed G&A budget of $1,500,00; ran monthly payroll and analysis of payroll cost.

Human Resources & Administration Manager

McDonnell-USA (GH) Ltd
Accra, Ghana
07.2007 - 09.2009
  • Directed and supervised all facets of country office Administration and Human Resources Management Systems, fostering operational efficiency and organizational effectiveness

Knowledge Management Specialist

Saab Ericsson Space AB
Gioteborg, Sweden
01.2007 - 06.2007
  • Implemented reward framework to enhance knowledge sharing and led evaluations of knowledge acquisition
  • Maintained up-to-date industry knowledge through continuous learning and professional development initiatives.

Education

Bachelor of Education - Social Sciences

University of Cape Coast
Cape Coast, Ghana
01.1999 - 01.2003

Senior High School Certificate - Business Studies

Ghana National College
Cape Coast, Ghana
01.1995 - 01.1997

Professional Executive Master - Alternate Dispute Resolution (ADR)

Gamey & Gamey Institute of Mediation
Accra, Ghana
01.2013 - 01.2014

MSc - International Management

Goteborg University, School of Business, Economics And Law
Goteborg, Sweden
01.2005 - 01.2007

Skills

  • Strategic HR & Workforce Planning
  • Change and Conflict Management
  • Mediation & Negotiation
  • Cross-functional collaboration
  • HRIS (Oracle HR & Payroll / Bamboo)
  • Project Management
  • Compensation & Benefits
  • Recruitment & Onboarding
  • Talent Management & Succession Planning

Certification

  • CIPD Level 5 Associate Diploma in People Management, Ongoing, 88344603
  • Chartered Institute of Human Resources Management, Ghana, Associate Member, 769
  • Certified Human Resources Analyst, America Academy of Project Management
  • Fellow of the America Academy of Project Management, America Academy of Project Management
  • CIPD Certificate of Completion: Strategic HR Planning & Talent Management
  • Alison Certificate of Completion: Employment & Pensions Laws in the UK, 2021
  • SGS Certificate of Completion: Integrated Management System - Master Implementer Training
  • SGS Certificate of Completion: Integrated Management Systems - Internal Auditor Training

Volunteer Work

  • Volunteer Resource Person, Girl Education Initiative, Ghana, 01/18, Promoted girl child education through mentoring and coaching
  • Volunteer Resource Person, Ghana Think Foundation, Ghana, 01/18, Promoted youth advocacy and enterprise through mentoring and coaching
  • Morning Show Host, Radio Meridian FM Station, 04/03, Reviewed daily newspapers and moderated panel discussions on topical issues
  • Student Radio Presenter, Radio Valco FM, 01/02, Hosted Christian talk show programmes and reviewed weekly gospel chat shows.
  • On and Off Campus Teaching Practice, University of Cape Coast, 01/02, Teaching Accounting and Business Management at Ghana National College

Accomplishments

    Jan 2020: Best Management Staff Excellence Award - Endeavor Energy Holdings LLC/ Twin City Energy

    Exceptional Contribution towards Commercial Operations

    Dec 2016 : Best Manager, Health, Safety & Environment - TAQA Group

    Driving and Leading Employee Health, Safety and Environment Efforts

    Nov 2014: TAQA Global Power & Water Group CEO' Excellence Award - TAQA Group

    T2 Expansion Most Valuable Employee

    Feb 2003: Best University Leadership Award - Student Representative Council, University of Cape Coast

    Exceptional Inclusive Leadership as Hall President

Timeline

Head of People & Culture/ Trainer

High Level Training Institute
02.2022 - 06.2025

Human Resources & Administration Manager

Endeavor Energy Holdings LLC
08.2018 - 12.2021

Human Resources Business Partner

High Level Training Institute
06.2017 - 07.2018

Professional Executive Master - Alternate Dispute Resolution (ADR)

Gamey & Gamey Institute of Mediation
01.2013 - 01.2014

Human Resources & Administration Manager

TAQA Group
10.2009 - 05.2017

Human Resources & Administration Manager

McDonnell-USA (GH) Ltd
07.2007 - 09.2009

Knowledge Management Specialist

Saab Ericsson Space AB
01.2007 - 06.2007

MSc - International Management

Goteborg University, School of Business, Economics And Law
01.2005 - 01.2007

Bachelor of Education - Social Sciences

University of Cape Coast
01.1999 - 01.2003

Senior High School Certificate - Business Studies

Ghana National College
01.1995 - 01.1997

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Benjamin Abeku Arkorful-Otoo