Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Training And Conferences Attended
References
Summary Profile
Timeline
Generic

Benedict Kwame Oduro

Cape Coast

Summary

Dynamic and results-driven professional with a strong work ethic, honed at Zenith Bank and Scancom Ghana PLC. Expert in cash handling and payment processing, consistently delivering exceptional customer service. A fast learner with analytical skills, I thrive in fast-paced environments, ensuring efficient inventory management and fostering positive client relationships. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

8
8
years of professional experience

Work History

Implant Teller

Scancom PLC (MTN GHANA)
Cape Coast
02.2022 - Current
  • Receiving both cash and cheque deposits.
  • Processing payment of bills.
  • Processing cash-in cash-out transactions.
  • Managed and oversaw stock inventory, including tracking, ordering, and maintaining optimal levels to meet customer demands.

Bulk Teller

Zenith Bank Ghana Limited UCC Branch
02.2021 - Current
  • Receiving both cash and cheque deposits in both foreign and local currencies (USD, GBP and EURO).
  • Paying out both local and foreign currencies (USD, GBP and EURO).
  • Processing third-party transactions (DSTV, ECG, WATER BILL, NLA).
  • Balanced banks till daily.
  • Embarked on cross selling of banks products to existing, new and perspective customers.
  • Ensured speedy resolution of customer complaints as a front liner.
  • Processed money transfers (Western Union, MoneyGram, RIA, World Remit).

Service Personnel

National Health Insurance Scheme
Atwima Nwabiagya, Ashanti Region
09.2018 - 09.2019
  • Managed inventory and supplies to ensure materials were available when needed.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Updated and maintained databases with current information.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Intern

Multichoice Ghana Limited
Kumasi
05.2017 - 07.2017
  • Maintained accurate records of all activities performed throughout internship period.
  • Prepared reports summarizing project progress and results for management review.
  • Identified needs of customers promptly and efficiently.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

Degree - Marketing

Kumasi Technical University
Kumasi
01.2019

HND - Marketing

Kumasi Technical University
Kumasi
01.2018

West African Secondary School Certificate Examination - Business

Assin Manso Senior High School
CAPE COAST
01.2015

Skills

  • Good communicator
  • Self-awareness
  • Confidence
  • Continuous self-improvement
  • Mastery of Microsoft Office Suite
  • Fast learner
  • Self-disciplined
  • Enthusiastic
  • Goal-oriented focus
  • Strong work ethic
  • Cash handling
  • Inventory management
  • Data entry

Hobbies and Interests

  • Reading
  • Researching
  • Sports
  • Outdoor activities

Training And Conferences Attended

  • Systems Change Program, Junior Career Peer Coaches (JCPC), 09/12, Trained with over 100 students to become career peer coaches by enabling us with the necessary skills in CV writing and cover letter writing.
  • National Entrepreneurship and Innovation Program (NEIP), 05/18 - 05/26/14, Speaker; Prof. Ernest Teye. Topic; Growing Agrobusiness with optimum benefits.
  • Ghana-Britain Program for Innovation and Entrepreneurship (GB PIE), 03/14, Speaker: Robert Bell (Durham University Business School). Topic: Value vs Values; What shapes an entrepreneur.

References

  • Mr. Ernest Mintah, Branch Head, Zenith Bank, UCC Branch, Cape Coast, +233-246797426
  • Mr. Anthony Yelineku, Cash Officer, Zenith Bank, UCC Branch, Cape Coast, +233-249403159
  • Mrs. Mawufemor Kuapah, Branch Head, MTN Kingsway Branch, Cape Coast, +233-244303097
  • Mr. Robert Ankomah, MIS Officer, Atwima Nwabiagya NHIS, Kumasi, +233-243749916

Summary Profile

I am an intelligent, confident and adaptable individual who has developed a mature and responsible approach to any task that I undertake. I excel at working with others to achieve set objectives on time and with excellence. As an affirmer, I am great at playing a supportive role in achieving greatness wherever I go. My good communication skills also make it easy for me to be a good team player.

Timeline

Implant Teller

Scancom PLC (MTN GHANA)
02.2022 - Current

Bulk Teller

Zenith Bank Ghana Limited UCC Branch
02.2021 - Current

Service Personnel

National Health Insurance Scheme
09.2018 - 09.2019

Intern

Multichoice Ghana Limited
05.2017 - 07.2017

Degree - Marketing

Kumasi Technical University

HND - Marketing

Kumasi Technical University

West African Secondary School Certificate Examination - Business

Assin Manso Senior High School
Benedict Kwame Oduro