Benedict Fay
Edinburgh,Midlothian
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills.
Ability to apply inter-discipline skills, developed through part time work to a variety of situations. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work history
Supervisor
Petit Paris
Edinburgh, Midlothian
2024.05 - 2024.09
- Reduced workplace conflicts through effective communication and negotiation skills.
- Organised team resources, resulted in improved project timelines.
- Fostered a positive work culture to boost employee morale.
- Coordinated with other supervisors to maintain consistency across shifts.
- Assisted in the recruitment process for hiring quality staff members.
- Trained new hires and set up mentoring relationships to drive team performance.
Waiter
Petit Paris
Edinburgh, Midlothian
2022.04 - 2024.05
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Relayed feedback from customers to management for continuous improvement.
- Remained calm under pressure, ensuring better performance during peak hours.
Bartender
Heriot-Watt Student Union
Currie, Midlothian
2022.09 - 2023.05
- Managed stock levels efficiently, preventing shortage during peak hours.
- Created an inviting atmosphere through friendly interaction with customers.
- Developed rapport with regular patrons fostering a loyal customer base.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Welcomed guests with friendly conversation and fun atmosphere.
Education
Master of Engineering - Mechanical Engineering
Heriot-Watt University
Edinburgh 2021.09 -
Skills
- Leadership competence
- Leadership
- Ethical standards
- Constructive criticism
- Workplace mediation
- Staff development
- Team motivation
- Problem analysis
- Negotiation tactics
- Written and verbal communication
- Continuous improvement
- Assertiveness
- Communication
Accomplishments
- Gold Duke of Edinburgh Award
- Silver NNAS Navigation Award
- SCIC (Senior Cadet Instructor Course) Merit
Affiliations
- Scout Movement
- Volunteering
- Hillwalking/Hiking
- Powerlifting
- Photography
- Travel
- Film
- Thrifting/Charity Shop's
References
References available upon request.
Timeline
Supervisor
Petit Paris
2024.05 - 2024.09
Bartender
Heriot-Watt Student Union
2022.09 - 2023.05
Waiter
Petit Paris
2022.04 - 2024.05
Master of Engineering - Mechanical Engineering
Heriot-Watt University
2021.09 -