Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Benay Ozbay

Benay Ozbay

Rotherham

Summary

Detail-oriented professional with administrative, banking, and sales expertise, complemented by strong organizational and communication skills. Proficient in Microsoft Excel and PowerPoint, with a proven track record in customer service and supply inventory maintenance. Committed to leveraging skills to enhance operational efficiency and drive business success.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Fitness&Running Sports Advisor

Decathlon
Sheffield
11.2022 - 03.2025
  • Sales: Achieve sales targets and contribute to department performance.
  • Merchandising: Ensure attractive product displays, maintain stock levels, and assist with replenishment.
  • Teamwork: Collaborate with colleagues and communicate effectively.
  • Product Knowledge: Good understanding of fitness and running products and Decathlon's offerings.
  • Operations: Assist with store opening/closing, maintain a clean environment, and adhere to policies.

Waitress

LITTLE ITALY
Dronfield, UK
07.2022 - 01.2023

Operations Team Member

Pretty Little Thing
Sheffield, UK
12.2021 - 02.2022
  • Ensuring that all goods that are loaded or unloaded match the relevant paperwork
  • Storing and rotating stock according to established procedures
  • Keeping the warehouse environment clean and tidy and maintaining equipment
  • Following workplace health and safety rules when handling goods
  • Ensuring efficient operations by adhering to operational procedures, rules and schedules
  • Assisting with warehouse inventory controls, which typically involves using a hand-held scanner
  • Treating merchandise with care and concern at all times

Senior Administrator

QNB Finansbank
Istanbul
01.2016 - 10.2021
  • Administrative Support: Perform various administrative tasks, including data entry, document processing, filing, and record keeping.
  • Customer Service: Assist customers with inquiries, resolve account-related issues, and maintain a professional and helpful demeanor.
  • Operations: Support daily branch operations, including processing transactions, handling cash, and ensuring compliance with banking regulations.
  • Communication: Communicate effectively with colleagues, customers, and other departments to ensure smooth workflow and information exchange.
  • Compliance: Adhere to all bank policies, procedures, and regulatory requirements, maintaining confidentiality and data security.
  • Problem-solving: Identify and resolve operational issues, escalating complex problems to the appropriate personnel.

Education

Bachelor's - Business Management (Accounting & Finance)

Çanakkale Onsekiz Mart University
09.2011 - 06.2015

Bachelor of Business Administration - Accounting and Finance

Trakya University
/2011 - /2013

Bachelor of Business Administration - Business and Management

Anadolu University
/2014 - /2018

Skills

  • Communication skills
  • Organizational Skills
  • Microsoft Excel
  • Supply inventory maintenance
  • Customer Service
  • Microsoft Powerpoint
  • Accounting
  • Banking
  • Sales

Languages

English
Intermediate
Turkish
Native

Timeline

Fitness&Running Sports Advisor

Decathlon
11.2022 - 03.2025

Waitress

LITTLE ITALY
07.2022 - 01.2023

Operations Team Member

Pretty Little Thing
12.2021 - 02.2022

Senior Administrator

QNB Finansbank
01.2016 - 10.2021

Bachelor's - Business Management (Accounting & Finance)

Çanakkale Onsekiz Mart University
09.2011 - 06.2015

Bachelor of Business Administration - Accounting and Finance

Trakya University
/2011 - /2013

Bachelor of Business Administration - Business and Management

Anadolu University
/2014 - /2018

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Benay Ozbay