Ben Sheppard

In this role, I was responsible for the mechanical maintenance and operational reliability of a high-output tar plant, ensuring continuous production across a 7-day schedule. My primary duties included:

• Performing routine and preventive maintenance on plant equipment, including lubrication of all moving components to prevent premature wear and downtime.
• Conducting thorough inspections of mechanical systems such as shafts, bearings, and drive components to identify cracks, wear, or misalignment, ensuring all machinery operated at full efficiency.
• Fabricating and installing custom safety guards and covers to comply with current safety regulations and minimize onsite risks to personnel.
• Working closely with quarry operations, particularly around cone crushers, to ensure safe and efficient operation. Tasks included setting and adjusting hydraulic rams to the correct height and pressure based on the required material size and hardness.
• Diagnosing and repairing mechanical faults in real-time to reduce production delays, including breakdowns related to conveyors, feeders, and hydraulic systems.
• Collaborating with plant operators and site managers to schedule planned maintenance and carry out modifications that improve long-term equipment performance.

This role required a strong understanding of heavy machinery, hydraulic systems, fabrication techniques, and workplace safety standards in a high-demand, production-driven environment

As a Sales Assistant, I provided excellent customer service in a fast-paced retail environment, ensuring a positive shopping experience for all customers. My responsibilities included assisting customers with product selection, processing sales transactions efficiently using POS systems, and maintaining clean, organized displays in line with visual merchandising standards. I handled stock replenishment, conducted inventory checks, and supported promotional campaigns to drive sales. I also worked closely with team members to meet daily targets and resolve customer inquiries or issues promptly and professionally. This role developed my communication skills, product knowledge, and ability to thrive under pressure while maintaining a strong focus on customer satisfaction