Ben Samways
Perth
Summary
Dynamic and enthusiastic sales professional with over 5 years of experience in the automotive industry, combined with a unique background in law enforcement. Proven track record of exceeding sales targets and delivery exceptional customer service. Known for my energetic approach and ability to build lasting relationships, I thrive in fast-paced environments and I am dedicated to pushing myself to achieve and surpass goals. Committed to utilising my diverse skills to drive success in my next role.
Overview
9
9
years of professional experience
Work History
Senior Sales Executive
Birchwood Kia
Eastbourne
07.2018 - 08.2024
- Demonstrated strong knowledge of cars, features, and benefits to customers, displaying exceptional customer service, resulting in a 60% renewal rate.
- Consistently achieved 100% of personal monthly sales targets and site's quarterly budget, leading to frequent bonuses.
- Negotiated the price of the vehicle and the part exchange with customers in order to close deals profitably, then proceeded to handle and finalise the finance applications through various platforms.
- Utilised and understood the CRM database to drive customer contacts, appointments, and sales.
- Supervised a team of 6 sales executives, including overseeing the day-to-day sales, dealing with any issues, and organising promotional events.
- Became a brand 'champion,' which led to taking on more responsibility with closing down deal files, resulting in the site's efficiency increasing by 22%.
Police Officer
Metropolitan police force
Croydon
03.2021 - 03.2022
- Operated with precision and decision-making skills to apprehend criminals according to protocol whilst ensuring personal safety.
- Patrolled assigned areas to detect and prevent criminal activity.
- Organised crime scene investigation, collected evidence, and interviewed witnesses.
- Prepared detailed reports on incidents using multiple police systems for the arrests made.
Bar and Restaurant Supervisor
Bibendum
Eastbourne
04.2015 - 01.2018
- Responsible for maintaining accurate records of beverage inventories, sales figures, cost analysis, as well as managing supply orders and restocking.
- Trained new employees on proper bartending techniques and restaurant service.
- Supervised daily operations of the bar including opening and closing procedures.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Provided a range of beverages to customers including wine, beer, cocktails and coffee.
Education
BSc (Hons) - Professional Policing Practice
Anglia Ruskin University
London03-2022
BTEC Level 3 Extended Diploma - Public Uniformed Services
Sussex Downs College
Eastbourne, East Sussex06-2016
Skills
- Negotiation Management
- Report Writing
- Physical Fitness
- Effective Communication
- Attention to detail
- Time management
- Strong leadership
References
References available upon request.
Timeline
Police Officer
Metropolitan police force
03.2021 - 03.2022
Senior Sales Executive
Birchwood Kia
07.2018 - 08.2024
Bar and Restaurant Supervisor
Bibendum
04.2015 - 01.2018
BSc (Hons) - Professional Policing Practice
Anglia Ruskin University
BTEC Level 3 Extended Diploma - Public Uniformed Services
Sussex Downs College
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