Ben Rowan

• Prepared and structured audit working papers in line with firm and regulatory standards.
• Performed substantive testing on financial data, ensuring accuracy and compliance.
• Utilised sample size calculators to support audit testing and risk assessment.
• Developed strong excel skills including data analysis and organisation of large data sets.
• Gained client facing experience through on-site visits and professional email communication.
• Collaborated with team members to meet audit deadlines in a fast paced environment.
• Ensured I was proactive when balancing studying for my charted accountancy exams along with audit work.

Currently providing unique match-day experiences in hospitality venues across Scotland, such as Barclays Hampden Stadium, Celtic Park, Ibrox Stadium and Murrayfield.

Working well in a team as well as bringing professional customer service had led to myself working at high scale events such as The 152nd Open and the 92nd Interpol General Assembly.

• Working with others to allow traffic flow ran smoothly throughout the venue on matchday.
• Provide support to the Groundsman to ensure that the facilities are in a suitable condition.
• Working with customers, efficiently take orders while managing the kitchen and monetary transactions.

• Reviewed work plans to understand the scheduled start dates of the work to enable letter drops to be completed in advance and in line with the clients service level.
• Plan routes using Civil Engineering Drawings to ensure the most efficient path for the delivery of leaflets to all premises.
• Responsible for ensuring leaflets are delivered within agreed timescales in line with GCU's plan of work to ensure residents are aware of planned works.
• Engage with members of the public to direct their queries to the appropriate point of contact.
• Feedback to the operations team with details of completed areas so that work can begin.
• Offered friendly, efficient customer service and handled challenging situations with ease.