ben Phillips
Southend-on-Sea,Essex
Summary
Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilising strong attention to detail and commitment to quality to deliver excellent service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
sandwich artist
Subway
Southend-on-Sea, essex
2023.03 - Current
- Prepared sandwiches and salads to recipe guidelines.
- Assessed food quality before serving customers to meet high-quality standards.
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
- Provided clear, accurate product information to address dietary restrictions and food allergies.
- Greeted regular guests by name and established friendly rapport when taking orders.
- Handled customer complaints using quick decision-making to resolve issues.
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
- Prepared ingredients before busy period based on expected customer levels.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
kingpins bowling southend
kingpins bowling
southend on sea, essex
2022.03 - 2022.07
- Collected, washed and put away glassware between guests.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided efficient food and drinks service for high levels of customer satisfaction.
Education
GCSEs - physical education
Shoeburyness High School
Southend-on-Sea 2015.09 - 2020.08
Skills
- Cash handling
- Excellent communication
- Food Hygiene Level 2
- Staff education and training
- Menu memorization
- Security procedures
- Drinks upselling
- Team building
- Leadership
Affiliations
- I enjoy sports like going to the gym or playing golf.
- I love to listen to music and sometimes create it.
- Gaming of all forms is also something I like.
Timeline
sandwich artist
Subway
2023.03 - Current
kingpins bowling southend
kingpins bowling
2022.03 - 2022.07
GCSEs - physical education
Shoeburyness High School
2015.09 - 2020.08