Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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ben Phillips

ben Phillips

Southend-on-Sea,Essex

Summary

Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilising strong attention to detail and commitment to quality to deliver excellent service.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

sandwich artist

Subway
Southend-on-Sea, essex
03.2023 - Current
  • Prepared sandwiches and salads to recipe guidelines.
  • Assessed food quality before serving customers to meet high-quality standards.
  • Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
  • Provided clear, accurate product information to address dietary restrictions and food allergies.
  • Greeted regular guests by name and established friendly rapport when taking orders.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
  • Prepared ingredients before busy period based on expected customer levels.
  • Consistently arrived at work on time and ready to start immediately.
  • Supported team by demonstrating respect and willingness to help.

kingpins bowling southend

kingpins bowling
southend on sea, essex
03.2022 - 07.2022
  • Collected, washed and put away glassware between guests.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Provided efficient food and drinks service for high levels of customer satisfaction.

Education

GCSEs - physical education

Shoeburyness High School
Southend-on-Sea
09.2015 - 08.2020

Skills

  • Cash handling
  • Excellent communication
  • Food Hygiene Level 2
  • Staff education and training
  • Menu memorization
  • Security procedures
  • Drinks upselling
  • Team building
  • Leadership

Affiliations

  • I enjoy sports like going to the gym or playing golf.
  • I love to listen to music and sometimes create it.
  • Gaming of all forms is also something I like.

Timeline

sandwich artist

Subway
03.2023 - Current

kingpins bowling southend

kingpins bowling
03.2022 - 07.2022

GCSEs - physical education

Shoeburyness High School
09.2015 - 08.2020

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ben Phillips