Summary
Overview
Work History
Education
Skills
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Certification
Accomplishments
Timeline
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Ben Moresco

Summary

Accomplished professional with extensive expertise in leadership and management, change management, and cost efficiency. Demonstrated proficiency in budget planning, project management, and stakeholder relations. Proven track record in supplier relations, process improvement, and performance benchmarking. Adept at risk management, business continuity planning, and emergency planning. Skilled in crisis management, safety regulations adherence, HR policies implementation, financial budgeting, business development, regulatory compliance, and client relations. Committed to driving organisational success through proactive attitude and strategic initiatives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager (Multi Site Head of Estates)

Sodexo
02.2021 - 03.2025
  • Overall accountability for hard and soft services, building management, subcontractor, HSEQ to agreed standards, ensuring that SLA and KPI are achieved and act as Sodexo primary representative across multiple sites
  • Developing, growing and sustaining supplier relationships across multiple sites ensuring contractual agreements are meet and the best service possible is being delivered for the best possible price
  • Ensuing suppliers are aligned with Sodexo's global goals and visions
  • Delivering projects for innovation, such as mobilisation of multi-million-pound contracts, many other projects and reporting to senior leadership and stakeholders
  • Identifying risks within the business, leading on business continuity strategies and delivering risk and threat assessments for all buildings whilst working alongside HMRC to deliver incident control strategies and procedures
  • Overall responsibility to drive on site teams to perform to the best of their ability and maximise operational efficiency whilst maintaining the highest of standards on site
  • Liaise with multiple stakeholders, suppliers, client, contractors daily and other government departments ensuring a smooth day to day running with all buildings
  • Oversee all financial budgets using SAP across multiple sites, optimizing cost efficiency whilst maintaining high standards and ensuring profit is consistent
  • Overall accountability for waste management strategies and driving sustainability
  • Pursue high standards of HSEQ management ensuring compliance with Sodexo's global health safety and environmental standards BS OHSAS 18001:2007, BS EN ISO 14001:2015, BS EN ISO 9001:2015 and current legislative, contractual requirements and industry standards where appropriate
  • People management including recruitment, development, and employee relations
  • Dealing effectively and safely with all service requests and incidents within the range of competence, training, and experience as required
  • Drive profitability of Food P&L by driving sales and controlling costs
  • Delivered business strategy to drive revenue and operational efficiencies
  • Recruited top-performing candidates to build staff retention and team performance
  • Ensure that the appropriate training and development plans are in place for all employees within the business
  • Overseeing all HR issues, payroll, Disciplinaries, Investigations and managing teams
  • Enhanced resource allocation while monitoring expenses
  • Act as an site lead on all software's such as Microsoft, Payroll, Waste management platforms, Performance software, Salesforce software and CAFM systems
  • Developed strategic business plans, enhancing corporate vision and objectives.

Facilities Team Member

Roche Diagnostics on Behalf of Corps Security
11.2016 - 01.2021
  • Managing software such as Paxton access control, Cloud booking, CAFM, Concur, CCTV Software, RF500 Software
  • Oversee hard services all HVAC systems and Soft FM
  • Lead and drove high valued projects and conforming to budgets
  • Spearheaded back to work project for COVID
  • KPI's and SLA knowledge for hard and soft FM
  • Managing the car fleet
  • Health and safety checks to conform to audits requirements
  • Managing software such as SAP, Paxton access control, Cloud booking, CAFM, Concur, CCTV Software, RF500 Software
  • Above the call of duty award - Corps Security
  • On 24/12/18 a young girl needed a replacement insulin pump to manage her blood glucose levels over the Christmas period with no courier services available, I made the decision to make the 12hour round trip to hand deliver the pump for the child
  • Employee of the month January 2019
  • Developing facilities management skills
  • Developing my facilities career by taking courses in my own time
  • Remaining an employee despite security company change over
  • Developing a great relationship with our couriers
  • One sick day since being employed
  • Managing projects such as gym refurbishment
  • Upheld company policies strictly, fostering a compliant work environment.
  • Displayed teamwork skills to improve overall productivity.
  • Improved team communication by organising weekly meetings.
  • Collaborated effectively with team members to meet project deadlines.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Reduced waste by implementing recycling initiatives.
  • Achieved efficient workflow with proper time management.
  • Provided excellent customer service to enhance business reputation.

Education

A - Levels - BTEC Sports level 3: B/B/C, Leisure Studies - C

Steyning-Grammar-School
West Sussex

GCSEs - 10 - A- C GCSE including Maths, English Science and Applied IT

Steyning-Grammar-School

Skills

  • Leadership and management
  • Proactive attitude
  • Project management
  • Stakeholder relations
  • Process Improvement
  • Performance Benchmarking
  • Risk Management
  • Business Continuity Planning & Emergency Planning
  • Safety regulations adherence
  • HR policies implementation
  • Financial budgeting / management
  • Business development
  • Regulatory compliance

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Certification

· IWFM Level 4 FM

· Carbon Literate Certified

· Business Management, Business Analysis & Business Performance Management Diploma

· Level 7 - Diploma in Operations Management

· Advanced Diploma in Facilities Management - Level 5

· IOSH Managing Safely V5.0

· Heating, Ventilation & Air Conditioning HVAC) Technician

· Managing Food Safely Level 3 Certificate – CIEH

· Legionella Awareness

· Working at Height Permit Issuing.

· Asbestos Awareness (Category A) V2.0

· Advanced Diploma in Health and Safety -Level 4

· Clean DBS, BPSS check and SC Clearance

· Full Clean UK driving license.

· First aid a work trained.

Accomplishments

  • Winning Business Manager of the Year award 2023.
  • Nominated for a National Sodexo Star awards for nurturing talent 2023.
  • Ranking 1stin the HMRC Contract for best finical result for the 2023 and 2024 financial year within our contract, earning 21.8% over target each year
  • 100% on most recent Sodexo most in-depth audit by H & S Director.
  • Successfully leading and delivering high valued multimillion pound projects for contract mobilisations, building improvements, software changes, new systems implementations and operational changes
  • · Employee of the month January 2019
  • · Above the call of duty award - Corps Security 2018

Timeline

General Manager (Multi Site Head of Estates)

Sodexo
02.2021 - 03.2025

Facilities Team Member

Roche Diagnostics on Behalf of Corps Security
11.2016 - 01.2021

A - Levels - BTEC Sports level 3: B/B/C, Leisure Studies - C

Steyning-Grammar-School

GCSEs - 10 - A- C GCSE including Maths, English Science and Applied IT

Steyning-Grammar-School

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Ben Moresco