Ben Mitchell
Edinburgh,Morningside
Summary
Offering solid foundation in editing, writing, and communication, paired with keen interest in broadcast journalism and storytelling. Knowledgeable about multimedia platforms, conducting interviews, and creating engaging content. Ready to use and develop writing, editing, and interpersonal skills skills in broadcast journalism role.
Overview
5
5
years of professional experience
Work history
Bar staff member
Biddy Mulligans
Edinburgh
2023.05 - Current
- Managed customer disputes effectively, preserving the business reputation.
- Assisted in training new staff, contributing to team efficiency.
- Engaged in upselling techniques, boosting sales revenue.
- Served customers to foster a friendly atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Bar staff member
Malones Haymarket
Edinburgh
2022.01 - 2023.03
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Handled cash transactions to ensure accurate accounting.
- Restocked bar efficiently during busy periods.
- Helped organise special events at the bar.
Bar staff member
esquire house wetherspoons
Glasgow
2021.05 - 2021.09
- Managed customer disputes effectively, preserving the business reputation.
- Handled cash transactions to ensure accurate accounting.
- Maintained professional knowledge about various drink recipes and offerings.
- Served customers to foster a friendly atmosphere.
- Ensured customer satisfaction by providing excellent service.
Education
Bachelor of Arts - Journalism
Edinburgh Napier University
Edinburgh 09/2021 - 05/2026
Skills
- Fluent in multimedia platforms
- Radio broadcasting experience
- News writing
- Digital marketing knowledge
- Public speaking confidence
- Interviewing
- Web content development
- Radio journalism speciality
- Content creation
- Editing
- Online content strategy
- Adobe Premier and After Effects
- Communication proficiency
Affiliations
- hockey
- football
- YouTube production
- documentaries
- movies
Timeline
Bar staff member
Biddy Mulligans
2023.05 - Current
Bar staff member
Malones Haymarket
2022.01 - 2023.03
Bar staff member
esquire house wetherspoons
2021.05 - 2021.09
Bachelor of Arts - Journalism
Edinburgh Napier University
09/2021 - 05/2026