Ben King
Yateley,Hamphire
Summary
Experienced Operations Manager and Team Leader with over five years of experience delivering commercial office relocation projects and managing operational teams. Proven ability to lead teams of up to 15 employees, coordinate complex projects, and provide exceptional customer service for high-profile clients including Google and Amazon. Strong communication, leadership, and problem-solving skills with a track record of improving operational efficiency and ensuring successful project delivery in fast-paced environments. Dynamic professional skilled in team leadership and project coordination. Cultivates strong client relationships and drives repeat business through outstanding customer service. Utilises analytical thinking and problem-solving abilities to overcome operational challenges and improve overall team efficiency.
Overview
3
3
years of professional experience
Work History
Operations Manager / Team Leader
Circle Moves
01.2024 - Current
- Lead and manage a team responsible for delivering commercial office relocation projects.
- Coordinate project schedules, resources, and operational requirements to ensure successful project delivery.
- Act as the primary point of contact for clients, contractors, and internal stakeholders.
- Monitor team performance and provide coaching, training, and support.
- Ensure compliance with health and safety regulations and company procedures.
- Resolve operational challenges and customer issues efficiently.
- Successfully managed multiple large-scale office relocation projects for major organisations including Google and Amazon.
- Led teams of up to 15 staff members to deliver projects safely, efficiently, and on schedule.
- Improved operational efficiency through effective resource planning and workflow management.
- Developed team members through coaching and mentoring, increasing productivity and performance.
- Built strong client relationships, contributing to repeat business and positive customer feedback.
Team Leader
Circle Moves
01.2023 - 01.2024
- Supervised daily operations and coordinated team activities.
- Managed project timelines and ensured deadlines were consistently achieved.
- Supported recruitment, onboarding, and training of new employees.
- Maintained high standards of customer service and operational performance.
- Consistently met project delivery targets and operational objectives.
- Recognised for strong leadership, reliability, and problem-solving capabilities.
- Contributed to process improvements that enhanced team efficiency and service quality.
Education
GCSE Qualifications - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, Food Technology, Physical Education, Level 2 Sports Science
Yateley Comprehensive School
YateleySkills
- Operations Management
- Team Leadership & Development
- Project Coordination
- Customer Service Excellence
- Resource Planning
- Stakeholder Communication
- Analytical Thinking
- Problem Solving
- Time Management
- Health & Safety Compliance
- Microsoft Office Suite
- Team Training & Mentoring
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Resource Planning Systems
- Digital Scheduling Tools
Additional information
Full UK Driving Licence, Experienced working with high-profile corporate clients, Strong communication and customer relationship management skills, Available for flexible working and travel where required
References
Available upon request.
Timeline
Operations Manager / Team Leader
Circle Moves
01.2024 - Current
Team Leader
Circle Moves
01.2023 - 01.2024
GCSE Qualifications - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, Food Technology, Physical Education, Level 2 Sports Science
Yateley Comprehensive School