Summary
Overview
Work History
Education
Skills
Referencesavailable
Timeline
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Ben I’Anson

Ben I’Anson

Hatfield

Summary

As a Global Transformation and Strategic Financial Business Partner, I thrive on driving change through organisations with a strong emphasis on bringing cross functional teams together with a data driven approach delivering bottom line value and sustainable growth. Successful history of delivering high impact initiatives, influencing senior leadership, leading through ambiguity and delivering sustainable long term improvements for both the customer and business. In-depth experience leading teams and passion for development, managing multimillion mission critical transformation initiatives and delivering value added financial and business planning, analysis and controllership. Steadfast [Job Title] familiar with managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed financial goals. Excellent reporting, record keeping and relationship-building abilities.

Overview

1
1
year of professional experience

Work History

Head of Finance Business Partner Global Retail

Amazon
01.2024 - Current
  • Lead the global supplier improvement initiative for Procure to Pay (PTP) and Order to Cash (OTC) finance operations, focused on reducing supplier inquiries, improving response times, and increasing first-contact resolution rates
  • Reducing work drivers for our 900+ service centre support team
  • Delivering our annual payment experience goals, developed long-term strategic vision, by influencing process and technology changes to enhance supplier experience
  • Influencing at SVP and VP and director-level stakeholders, managing a team to execute key initiatives
  • Reduced global supplier finance contacts by 10% by harmonizing settlement processes, setting time-bound dispute limits, and enhancing the supplier self-service interface, empowering suppliers to resolve issues independently
  • Identified and influenced the technology and process changes to deliver a further 15% global payments contact reduction in 2025 (Amazon CEO goal)
  • Lead 3-year strategic roadmap to transform supplier experience for payments, securing VP buy-in for initiatives: Centralized dispute management portal, reducing P2P dispute resolution time by 50%+ and developing a scalable 'pay in full' process
  • Led the 3-year strategic roadmap for generative AI (chat bot) and live chat finance support to optimize supplier experience, identifying key integration points and quantifying projected contact volume reductions
  • Developed a phased rollout approach and aligned cross-functional teams for successful implementation.

Finance Manager Service Delivery

BT Openreach
06.2024 - 12.2024
  • Business Partner for the East Anglia region of the UK for the service/maintenance division comprising 1,500 staff, driving £4.5M of revenue whilst managing £63M cost base
  • Successfully proved that lower level Finance partnering has a significant financial beneficial with a 25% increase in revenue and 50% reduction in non-productive overtime bookings
  • This is a high exposure project that could radically change how we work with the organisation and deliver benefits of circa £10M to £15M across the UK.

Finance Analyst 2012 Olympics Programme

BT Global Services
09.2024 - 06.2024
  • Monthly reporting and forecasting on £140M cost base, business partnering with 16 teams and the Olympic customer.

Finance Analyst GM Volume North Service Delivery

BT Openreach
09.2024 - 06.2024
  • Finance support for three GM’s managing a total revenue of £2M, cost base of £50M and around 1200 staff.

Assistant Financial Controller

BT Operate
09.2024 - 06.2024
  • Month end and management reporting for an £80M cost base.

Finance Manager International Group Planning and Analysis

Tesco
01.2024 - 05.2024
  • Supporting the Head of Finance, Finance Director and the International CEO
  • Led weekly FD meetings, reporting and planning and working closely with the country finance and group central teams
  • Managing a Finance Executive
  • Led the long-term plan and budget process
  • From producing the planning timetables, leading the biweekly planning calls with the central and country finance teams, producing sensitivity models to calculate top down financial targets, producing headline template summaries to professionally and quickly consolidate offline positions
  • Implemented new reporting on our working capital performance
  • Supporting our half year and year end cash tracking position calls with the country teams and allowed us to keep the Tesco Group up to date with our projected cash position
  • Led a stop, start and continue on all management reporting
  • Leading to new reporting that provided better analysis and insight on our performance for the CEO
  • These reports at the time were the key finance reports that our CEO is dependent and were viewed the best in class reporting across the Tesco Group.

Senior Finance Manager Business Partner EU Advertising

Amazon
03.2024 - 03.2024
  • Led the global billing accuracy goal improving billing accuracy for 1.2M invoices from 96.1% to 97.9% (46.2% reduction)
  • Generating $10.8M free cash flow
  • Leading and influencing technology projects to deliver this goal
  • Influenced Amazon Technology team to prioritise 10+ tech resource to build an in-house customer billing hub
  • My analysis led to the deprecation of salesforce for customer billing data (previously used for 10 + years) and enabled customers to be in control of managing and updating their billing data
  • This was a key enabler for delivering 40% improvement to our global billing accuracy goal
  • Influenced and wrote the requirements for new internal credit and rebill hub
  • Enabled our sales team to be able to self-serve on customer credit and rebill requests, rather than rely on Finance Operations
  • This automated 32% of credit and rebills globally, saving 22.5 hours a week and increasing credit processing time for 10 days for the customer.

Finance Manager Business Partner UK Non-Retail Business Partner

Amazon
09.2024 - 03.2024
  • Created a new EU wide collection policy to support Agency collections
  • There was no standardised policy for Agency customers who were ~50% of our Accounts Receivable 30+ days overdue balance
  • This introduced new collection levers to deduct and/or suspend customers
  • I obtained Legal, Sales and Finance Operations Director sign off on the policy
  • Agency media integration idea with 3rd party buying platform (3 year NPV $70M)
  • Working backwards from our Global Agency customers, I identified the opportunity to integrate with an agency 3rd party campaign management system
  • Reducing invoice billing defects to ensure the correct information is on our invoices
  • This opportunity was went live in 2023
  • Tesco – Commercial Finance Manager Impulse (Part of Packaged Product) May 15 – Sep 17 Finance business partner to the Impulse commercial team (Soft Drinks, Confectionery, Crisps and Snacks), supporting strategy and financial performance of ~£1.2B margin pa
  • Managing a direct report, partnering the convenience commercial category (Tesco express stores)
  • I was the Finance sponsor for the Tesco Summer Finance Internship programme
  • Saved Tesco £4.5M through audit claim negotiation with a large branded supplier
  • The work spanned several months and involved partnering with our legal team and presenting back to the suppliers legal team and their UK Finance director
  • Initiated and led a pan commercial finance simplicity project increasing business partnering time 20%
  • Focussed on helping Finance free up time to become a better business partner function, by removing activities and queries that are non-value add, redirecting common tasks that could be better dealt with elsewhere and standardising processes
  • Initiated and led a project on auditing our supplier commercial query process
  • Seeking to improve it further, as well as looking to recoup incorrectly paid queries
  • Delivering a £3M + saving.

Head of Finance Business Partner Global Retail

Amazon
01.2024 - 01.2024
  • Drove business transformation, continuous improvement and defect reduction across the global online Retail P2P process (>$150B), through partnering with external and 10+ internal teams, including Retail, Supply Chain and Technology teams
  • This role requires VP/director influencing and managing a team
  • Reduced global supplier inventory deductions on invoice due date by $2.4B pa by partnering with supply chain teams to address inbound supply chain defects with technology and process changes that eliminate root cause
  • Influenced the creation of a three-year technology plan to enhance transparency of $3B+ inventory invoice payment deductions on the reasons and evidence that Amazon did not receive supplier inventory
  • Securing 10+ tech headcount to work on the plan which will drive 20% reduction in dispute and saving 50 headcount
  • This was a pivotal strategic change of direction in Finance and the Business teams acknowledging the need to continue to eliminate root cause of supplier contacts, but this must be supplemented with improved transparency to our on our own deduction reasons with evidence.

Head of Finance Business Partner Global Advertising

Amazon
03.2024 - 01.2024
  • Drive business transformation, continuous improvement and defect reduction across the O2C process though partnering with internal and external stakeholders including Advertising sales teams and technology teams
  • Delivering global Free Cash Flow (FCF) goals with 80+ service team
  • This role requires Director level influencing and to define and lead global projects
  • New automated worldwide customer campaign suspension $10M FCF benefit
  • Working backwards from the customer I led the requirements and business case to automatically suspend customers advertising campaigns for non-payment
  • Delivering $10M FCF benefit and 10 FTE saving
  • Influencing business and finance directors to secure this project on our technology roadmap
  • Advertising Market expansion of Sweden, Poland and Turkey
  • I led the Finance Operations technical requirements and signed of the operational readiness plan
  • New credit and rebill automation goal
  • Influenced our advertising tech team to agree a worldwide automation 2022 goal saving driving efficiencies for our service centre teams by sharing data analysis that global credit automation is ~52% vs invoice automation at 99%.

Education

Skills

  • Cash Flow Management
  • Analytical and Critical Thinking
  • Internal controls implementation
  • Business Forecasting
  • Stakeholder relationship management
  • Business process improvement
  • Strategic financial planning

Referencesavailable

True

Timeline

Finance Manager Business Partner UK Non-Retail Business Partner

Amazon
09.2024 - 03.2024

Finance Analyst 2012 Olympics Programme

BT Global Services
09.2024 - 06.2024

Finance Analyst GM Volume North Service Delivery

BT Openreach
09.2024 - 06.2024

Assistant Financial Controller

BT Operate
09.2024 - 06.2024

Finance Manager Service Delivery

BT Openreach
06.2024 - 12.2024

Head of Finance Business Partner Global Advertising

Amazon
03.2024 - 01.2024

Senior Finance Manager Business Partner EU Advertising

Amazon
03.2024 - 03.2024

Head of Finance Business Partner Global Retail

Amazon
01.2024 - Current

Head of Finance Business Partner Global Retail

Amazon
01.2024 - 01.2024

Finance Manager International Group Planning and Analysis

Tesco
01.2024 - 05.2024

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Ben I’Anson