BEN HULSE
Frodsham
Summary
I am a very hard-working,
innovative and energetic
individual who always strives to
reach new heights
in my career journey . As you
can see from my CV I have
gained a mass amount of
experience within account
management, data entry,
administration, sales,
Digital/Social Media marketing
and most recently as a
Sub-Contracter Coordinator
which I wish to continue
pursuing in hope of elevating
myself throughout the
business.
I am looking for a very exciting
opportunity to work within an
established organisation,
preferably in one of these
industries as this is where I
would like to pursue my career
Overview
7
7
years of professional experience
Work history
SUB-CONTRACTOR COORDINATOR
Vestas
Warrington
09.2022 - Current
- To assist in the planning, organisation and co-ordination of the maintenance schedules for every Wind Turbine Farm across UK and
- Ireland
- To operationally support with the administration tasks for all sub-contractor requirements
- Ensuring the correct safety measures are in place i.e
- Complying with workplace health and safety regulations, requesting wind farm inductions, continuous update of technicians certificates, logging any re-certifications for failed work
- Importing inspection reports for the relevant wind farm to ensure no deadlines are missed
- Working with numerous vendors to plan out future work, faults and guarantee any additional costs, timesheets, ancillary equipment are correctly billed and input to the systems database
- Crew schedules are managed on a day-to-day basis
- Daily meetings to ensure there is a good communication throughout the company and work is being performed in a safe and timely manner
PURCHASE LEDGER CLERK
Volkswagen
Wrexham
07.2022 - 09.2022
- Matching and coding invoices, preparing and running BACS payments, reconciling supplier statements, and working out VAT payments
- Process invoices, reconciling delivery notes to invoices received and purchase orders
- Maintaining any car/van tax renewals
- Set up new supplier accounts and maintain existing account details within the purchase ledger
- Daily reconciliation of supplier statements
- Assist in the preparation of purchase summaries
- Process business expense returns
- Cashbook and petty cash cheques
ACCOUNTS PAYABLE CLERK
UK PLUMBING SUPPLIES
Warrington
02.2022 - 07.2022
- Communicating with relevant suppliers to process invoicing or payment queries
- Attaching the correct documentation to invoices and reconciling purchase orders to invoices received
- Posting invoices and credit notes and ensuring they're coded correctly in the system
- Preparing monthly supplier statement reconciliations
- Dealing with external and internal queries by phone and email combined with a friendly, genuine dedication to customer satisfaction
- Ready to bring this energy to a company looking to expand and succeed.
SOCIAL MEDIA MARKETING/ADMINISTRATOR
Gas Safe Europe Ltd
Tattenhall
09.2021 - 02.2022
- Entry
- Email Management
- Marketing
- Finance
- Preparing and processing supplier payments and ensuring that a senior Finance Manager has signed all payments off
- Ensuring that all accounts payable activities comply with relevant financial policies and procedures
- Investigating and resolving outstanding creditor items, Employed social media strategies to promote companies' products and services
- Managed Facebook, Twitter, Instagram, Linkedin and blog accounts
- Designed, created and managed web based ad campaigns, social media posts, providing a clean & authentic look to the companies target market
- This job role also includes a variety of Sales based duties with the potential of earning extra commission on top
- Suggested & created a Microsoft Excel spreadsheet to keep track of all business incomings & outgoings which has benefited the company immensely reducing a lot of time and stress to be able to focus on improving different areas of the organization
- Initiated a sale with a huge company to take the companies ambitions to a whole new level
- Attended corporate exhibitions to gain a wealth of knowledge & experience to take with me on my career journey
- Dealing with queries on the phone and by email
CENSUS ENUMERATOR
Serco
02.2021 - 09.2021
- Frodsham
- Providing support and guidance to customers in relation to the
01.2021
- Census
- Interpret interview questions to help candidates comprehend them and give persuasive responses
- Verify the accuracy of the information on survey forms or information pads twice
- Establish direct contact with each family member to examine the veracity of the information presented
- Gather and keep track of information about people's age, race, marital status, number of children, income levels, and other factors
- Maintain confidentiality when gathering private data, such as health status or criminal history
- Obtain data about the respondents' occupation, educational background, and other demographic characteristics
- Strict adherence to government guidelines
- Working with strictly confidential information
OPERATIONS ACCOUNT HANDLER
Tructyre Fleet Management Ltd
Widnes
01.2019 - 01.2021
- I work as part of a busy team who are focused on data entry and managing incoming calls for service
- Managing a workload of invoices that require time sensitive processing to ensure we are invoicing our clients correctly and are able to collect payment for the work our Commercial Tyre
- Technicians have carried out
- Dealing with inbound customer calls and talking to a network of depots, third party providers to satisfy our customer's requests (requesting for emergency breakdown support and planned service work)
- Working in an onboarding process for new fleets with KPI targets in place
- Using an in-house system to enter data from job sheets processed by field technicians to raise invoices
- Extensive work on Microsoft Excel putting fleet inspections and cost plans against customers fleets
- Using a customised casing management system to track casings returned to manufacturers, which enables credit notes to be raised
- Compiling damage reports and other general administration duties i.e
- Processing stock deliveries and tracking stock movement
CUSTOMER SERVICE ADVISOR
Capita
08.2017 - 12.2019
- Provide a friendly and professional welcome to all customers over the phone, presenting a positive impression
- Responding to a wide range of enquiries from customers regarding clothing, homeware, flowers and furniture
- This involved an internal promotion to the newly formed
- International Team
- Taking customer orders over the phone and processing credit/debit card payments
- Handling and replying to customer emails
- Providing information about a full range of products and services
- Ensure that telephone calls are answered in a professional and timely manner - always aiming for first call resolution
- Protecting customer information in accordance with relevant legislation
- Working as part of a team to ensure the smooth operation of the department
- Updating customer files to reflect correspondence in an accurate and timely manner
- Working to strict KPIs such as call handling time, customer satisfaction surveys and ongoing quality checks
- Provide feedback and suggestions for continuous improvement of customer service levels
- Ensure that customer feedback is actively pursued, considered and appropriate action taken.
CUSTOMER SERVICE REPRESENTATIVE
Scottish Power
01.2017 - 08.2017
- I am part of the Direct Debit/Sales Department and deal with customers who need to query why their bills have increased
- We then assist them in offering the best tariff for them
- As part of the calls we look to offer various Bundles or one-off items such as Boiler Care or Smart Meters in which extra commission can be earned
- I book appointments to send out electricians to properties
- Change customer's direct debit payments, reversing their bills and ensuring their account is up to date
- Explain energy efficiency to customers ie green deal/solar panels etc.
Education
GCSES - INFORMATION TECHNOLOGY - undefined
Priestley College
GCSES - BUSINESS STUDIES - undefined
Priestley College
ICT - undefined
Priestley College
COMPUTER GAME DEVELOPMENT - undefined
Priestley College
MARKETING - undefined
Priestley College
undefined
Bridgewater High School
undefined
Stockton Heath Primary School
Skills
- Computer
- Proficiency/literate
- Communication skills
- Organisational skills
- Problem-solving abilities
- Time Management
- Transferable Skills
- Strong Attention to detail
- Adaptability
- Flexibility
- Teamwork
- Creative thinking
Additional Information
- going forward. I firmly believe this would help me in unlocking my full potential with the passion I have for these challenging and rewarding positions. With the knowledge that I have built up over the years I take an enthusiastic approach
Timeline
SUB-CONTRACTOR COORDINATOR
Vestas
09.2022 - Current
PURCHASE LEDGER CLERK
Volkswagen
07.2022 - 09.2022
ACCOUNTS PAYABLE CLERK
UK PLUMBING SUPPLIES
02.2022 - 07.2022
SOCIAL MEDIA MARKETING/ADMINISTRATOR
Gas Safe Europe Ltd
09.2021 - 02.2022
CENSUS ENUMERATOR
Serco
02.2021 - 09.2021
01.2021
OPERATIONS ACCOUNT HANDLER
Tructyre Fleet Management Ltd
01.2019 - 01.2021
CUSTOMER SERVICE ADVISOR
Capita
08.2017 - 12.2019
CUSTOMER SERVICE REPRESENTATIVE
Scottish Power
01.2017 - 08.2017
GCSES - INFORMATION TECHNOLOGY - undefined
Priestley College
GCSES - BUSINESS STUDIES - undefined
Priestley College
ICT - undefined
Priestley College
COMPUTER GAME DEVELOPMENT - undefined
Priestley College
MARKETING - undefined
Priestley College
undefined
Bridgewater High School
undefined
Stockton Heath Primary School