Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Inrterests
Timeline
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Ben Halligan

Car valet-er
Enniskillen

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated with a history of meeting goals utilising consistent and organised practices. Skilled in working under pressure, in fast paced settings and adapting to new situations and challenges to best fulfil tasks and targets. Always willing and eager to learn new things and quick at picking up and building from new information. Hard working and passionate putting 110% effort into everything i do, seeking a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Language

Work History

Valet Attendant

KB Valet centre
Enniskillen, FMO
03.2022 - Current
  • Pressure washed car exterior, wheel wells, and tires.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Applied waxes and protective treatments to vehicles for high-quality finishes.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Handling cash from customer payments.

Call Center Representative

BT
Enniskillen, FMO
08.2021 - 02.2022
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Processed debit and credit card and electronic check payments.
  • Compiled status and performance reports for team leaders to address company strengths and weaknesses.
  • Approved and terminated customer contracts upon request.
  • Developed and updated databases to handle customer data.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Investigated and resolved customer inquiries and complaints quickly.

Shop Assistant/ interim manager

Loanes Costcutter
Enniskillen, FMO
10.2019 - 08.2021
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Managed efficient cash register operations.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortage, such Christmas day , Easter and other bank holidays.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Reviewed prices and performed audits to detect and correct price discrepancies.
  • Stocked merchandise, clearly labelling items, and arranging according to size or color, working with various suppliers to maximise sales and POS stands and promotional products.
  • Worked using various systems to place large bulk orders to replenish stock and maximise products selling well to maintain stock.
  • Dealt first hand with large scale suppliers for both fresh and ambient products,ensuring a good relationship and making order deadlines and discussing suitable promotional products that would work well in the shop as well as what would not suit the environment
  • Making sure all staff knew clearly what needed to be done daily in order for operations to flow smoothly.

Education

A-Levels - Mathematics

St Michaels Enniskillen
Fermanagh
09.2016 - 06.2017

A-Levels - Biology

St Michaels Enniskillen
Fermanagh
09.2016 - 06.2017

A-Levels - Chemistry

St MIchaels Enniskillen
Fermanagh
09.2016 - 06.2017

AS level - Physics

St Michaels Enniskillen
Fermanagh
09.2015 - 06.2016

Skills

    Planning and Coordination

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Additional Information

I have work experience in working at large events, I volunteered with a production company for various events, including sea sessions and also in organising and outfitting 500+ men and women for a marching parade all dressed in clothing to mimic that of the 1930s as well as helping shoot a few promotional videos. I have done various fundraisers most notably abseiling down the Europa hotel in Belfast to raise money for cancer research.I also have training in fist aid responses as well seeking to fulfil my coaching certificates for football

Hobbies and Inrterests

I have a keen interest in sports. mainly soccer and GAA where i actively participate in teams and am looking to coach as well. I enjoy keeping fit and active to maintain a healthy lifestyle for both mind and body. Music is another hobby of mine having completed my grade 7 in the piano and dabbling in other various instruments in my spare time. I enjoy doing research on many topics to expand my knowledge such as stock and share prices, global politics and mainly anything that comes across as interesting. 

Timeline

Valet Attendant

KB Valet centre
03.2022 - Current

Call Center Representative

BT
08.2021 - 02.2022

Shop Assistant/ interim manager

Loanes Costcutter
10.2019 - 08.2021

A-Levels - Mathematics

St Michaels Enniskillen
09.2016 - 06.2017

A-Levels - Biology

St Michaels Enniskillen
09.2016 - 06.2017

A-Levels - Chemistry

St MIchaels Enniskillen
09.2016 - 06.2017

AS level - Physics

St Michaels Enniskillen
09.2015 - 06.2016
Ben HalliganCar valet-er