Ben Griffith
Bristol
Summary
Recent law graduate with strong analytical and problem-solving skills developed through academic research and practical experience in professional environments. Skilled in drafting documents, interpreting complex information into clear , non technical language and communicating effectively with diverse audiences, Highly organised, self motivated and committed to delivering high quality work. Strong interpersonal skills, with an ability to adapt into new environments.
Overview
10
10
years of post-secondary education
6
6
years of professional experience
Work history
Boutique sales associate
Jo Malone London
Cheltenham, Gloucestershire
2024.10 - 2026.05
- Served as key holder for opening and closing boutique, delivering mid-week and weekly trade reports to area and district manager.
- Ensured highest customer service standards were met whilst also overseeing visual merchandising
- Mentored junior staff in fast-paced retail environment while upholding Jo Malone London standards.
- Achieved store and personal targets through effective Clienteling and exceptional customer service.
- Cultivated loyal client base through consistent positive interaction.
- Developed product knowledge to provide detailed information on demand.
Delivery driver assistant / Retail assistant
Fonthill Garden Centre
Bitton, South Gloucestershire
2022.11 - 2023.06
- Managed delivery paperwork, ensuring accurate record-keeping to facilitate seamless operations.
- Assisted main driver with route planning and scheduling, contributing to timely deliveries and enhanced customer service.
- Resolved customer queries professionally, reinforcing positive customer experiences.
- Reported errors in delivery goods and documentation to management for swift resolution.
- Managed customer queries, resulted in improved satisfaction levels.
Finance support assistant
ALD Automotive
Bristol
2022.09 - 2022.10
- Processed in-life and end of contract amendments, identifying anomalies in customer requests indicating potential process breaks needing manual intervention.
- Completed compliance training promptly, maintained documentation to meet compliance standards, revised procedure manuals.
- Handled sensitive information discreetly; upheld company confidentiality policies.
- Processed over 20 termination requests everyday
Sales assistant
Fonthill Garden Centre
Bitton, South Gloucestershire
2020.10 - 2022.09
- Provided tailored customer service and expertise on plants and chemicals, enhancing customer satisfaction.
- Oversaw chemical section, ensuring effective visual merchandising and optimal stock levels to support sales.
- Took receipt of deliveries managed any discrepancies and stored items correct stock room
- Responded to phone calls professionally whilst imparting relevant information.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
Bachelors Degree - Corporate Law
University of Gloucestershire
Cheltenham 2023.09 - 2026.05
A-Levels -
St Brendan's Sixth Form College
Bristol 2020.09 - 2023.06
GCSEs -
Hanham woods Academy
Bristol 2015.09 - 2020.06
Skills
- Leadership Skills
- Great attention To Detail
- Clienteling
- Legal Research
- Team Communication
- Analytical Skills
Affiliations
- Cooking
- Travelling and experiencing new cultures
- Health and fitness
Timeline
Boutique sales associate
Jo Malone London
2024.10 - 2026.05
Bachelors Degree - Corporate Law
University of Gloucestershire
2023.09 - 2026.05
Delivery driver assistant / Retail assistant
Fonthill Garden Centre
2022.11 - 2023.06
Finance support assistant
ALD Automotive
2022.09 - 2022.10
Sales assistant
Fonthill Garden Centre
2020.10 - 2022.09
A-Levels -
St Brendan's Sixth Form College
2020.09 - 2023.06
GCSEs -
Hanham woods Academy
2015.09 - 2020.06