Enterprise Lean Portfolio Management Design and Transformation Lead.
Value Management. Demand, Environment and Resource Shaper.
Business Agility Strategist. Portfolio and Programme Digital Transformation Lead across multiple operating organisations and functions.
Experienced strategic, organizational and Cultural change designer
Utilising benefit analysis, business requirement definition, KPI and OKR definition and tracking and business relationships. Supporting and advising to SVP/C level.
RFP, RFI and Business case development
Contractual and Risk and Issue management.
Vendor sourcing, procurement and relationship management. Definition of Knowledge Management structures and supporting collaboration tooling.
Overview
25
25
years of professional experience
4
4
Certification
Work History
Transformation Programme Lead - Chief of Staff
FedEx Express
05.2019 - Current
Leading Business Agility Transformation for International Information Security including Strategic Organisational OCM, Solution, Portfolio Design and ART/Solution Layers for Enterprise
Alignment and support for Enterprise Portfolio across all IT Business Lines
Definition lead for Governance and Execution Structures - Strategic Committees, Portfolio and Value Management Offices and Architectural alignment organisations
Representing officers in definition and launch of Demand and Governance structures, resource and finance and change requirements
Lead blueprint and roll out of Programme delivery functions
Demand Management, Resource and Capability alignment, Supply management and capacity management processes
Continual improvement, Lean leader for PPM and Enterprise Business Agility and Strategic Governance alignment and Demand and Capability Shaping
Representing International organisation in Strategic Governance meetings and Business Agility COE
Leader for strategic and tactical Programmes and Projects including - Post Acquisition Risk Closure, Compliance Programs, Financial Planning and Procurement planning, contractural review and recommendation, Cultural and Communications planning and execution
Legacy Risk reduction and digital IOT/OT transformation.
Maintained and enhanced partnerships with key stakeholders.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Head of Business Relationship Management (Global IT)
TNT
11.2015 - 04.2019
Director for Front Door demand processes for all Project related requests across Global IT
Direct Reports of 75 Business Relationship Managers and Business Analysts
Owner of End to End Value management and Governance across Enterprise IT - circa 2500 Applications
Representative IT Business Partner in Strategic Board Level Governance structures
Owner of Demand to Closure Project Process and improvements
Portfolio leader for initial SOX programme, post Acquisition of TNT by Fedex. Leading 60 plus Programme resources and third party vendors.
Leveraged data and analytics to make informed decisions and drive business improvements.
Built and strengthened relationships with industry partners to drive growth.
Governance Consultant
High Speed Two (HS2) Ltd
11.2014 - 08.2015
C level stakeholder engagement, change leadership and organisational design lead
Process design lead, senior executive interviews and stakeholder facilitation, to support governance functions and interfaces to IS, project controls and PMO functions and procedures
Design authority and delivery lead for design and deployment of control and management functions across programme & project RAID, milestone planning, EDMS, requirements and MI
Business Procedural design management, supporting roll out of authority and alignment to DfT review points, obligations and procurement schedules
Design and development of internal boards including Terms of Reference, remit and processes for submission, agreement and forward planning.
Project Consultant - CODE COMPARISON SERVICE
Deutsche Bank
04.2014 - 11.2014
Directing Process Improvements and Governance design and deployment for key remediatory and auditing team with the Risk and Regulatory Technology Organisation of the bank
Established internal PMO structure and processes to support transitional organisation.
Technology Workstream Programme Lead and Project Delivery Manager
NCP
04.2012 - 02.2014
Reviewed 'as is' Governance and Processes and determine 'to be' setup to improve internal Programme and Project Governance and Lifecycle processes
Lead internal Technology Programme, assisting the scoping, requirements definition approach and led the documentation and analysis work
Acted as lead on the technical design responses from the chosen vendors
Management of Web, APP Delivery, Recognition and infrastructure enablement, BI, ETL, Bookings Platform Build and Deployment, Hosting, Hardware, Card Production, Smartphone rollout, Business Process Definition and budget of £7 mill+
Managing 4 direct analyst staff and 10 indirect technical resources
Mobile and digital pricing model design and content management design and scoping
Vendor RFI/RFP process management and requirements control
Technical facilitator for commercial proposition and business case development, leading value management proposals
Programme lead and primary contact to Atos programme team, technical and solution architects, analyst and other resources
Lead on Oracle financials, BI, MS Dynamics environment design and requirements scoping.
Technical Training Manager
BBC
10.2010 - 04.2012
Internal consulting and Project Management to define requirements, plan structure and implement the delivery of the technical training to circa 2300 staff migrating or recruited for the new MediaCityUK studios and campus
Duties include the definition and documentation of Training Needs Analysis, key learning objectives, and business drivers and benefits for staff requiring knowledge on revolutionary and evolutionary production technologies
Designing and managing the forecast plan of over 10000 training days for all roles, including defining the limitations and impacts on the plan of technology delay, outputs from testing, proving and piloting.
Strategy and Operations Manager
RollingSound Ltd
06.2009 - 05.2011
My role is one required to help move the business toward acquisition - designing and improving business posture.
Consultant
BK DUNLOP LTD
03.2008 - 11.2009
Providing consultancy services to SME business, specifically in advising on Governance structure and readiness for strategic and business change.
Solutions Consultant
Atlantic Global
02.2008 - 06.2009
Solution implementation lead for custom PPM solutions
Supporting PPM solution design for major FTSE 250 businesses.
Consultant
Knightsbridge Holdings
04.2007 - 02.2008
Improvement of internal processes in sales and support to increase profitability and efficiency
Creation of a business case and feasibility study for the roll out of a new product and M&A strategy.
Project Consultant
Sovento Ltd
01.2007 - 04.2007
The role focused on the provision and implementation of Governance structures and associated processes for the BBC Future Media and Technology division.
Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Monitored project progress, identified risks and took corrective action as needed.
Senior Project Analyst/ Value Manager
Electronic Data Systems
10.2005 - 02.2007
Assisted the set-up the Desktop TOWER programme office and determining Knowledge and Value Management strategies
My responsibilities include the governance of projects, business process improvement, employing best practices and QMS systems
Led the design and implementation of a Project and Programme Community Portal, winning the enterprise award.
Technical Service Lead
Excalibur Systems
07.2004 - 10.2005
Supervised multi-functional teams of technology professionals, coders and support experts.
Guided testing process and validation for major software releases.
Determined best methods for IT to support key business objectives.
Education
Enterprise in Media - Business Administration
TEESSIDE UNIVERSITY
Durham
01.2003
Master of Arts - Digital Communications And Multimedia