Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Additional Information
Timeline
Generic
Ben Dunlop

Ben Dunlop

Gloucester

Summary

  • Seasoned Strategic Consultant and Chief of Staff.
  • Enterprise Lean Portfolio Management Design and Transformation Lead.
  • Value Management. Demand, Environment and Resource Shaper.
  • Business Agility Strategist. Portfolio and Programme Digital Transformation Lead across multiple operating organisations and functions.
  • Experienced strategic, organizational and Cultural change designer
  • Utilising benefit analysis, business requirement definition, KPI and OKR definition and tracking and business relationships. Supporting and advising to SVP/C level.
  • RFP, RFI and Business case development
  • Contractual and Risk and Issue management.
  • Vendor sourcing, procurement and relationship management. Definition of Knowledge Management structures and supporting collaboration tooling.

Overview

25
25
years of professional experience
4
4
Certification

Work History

Transformation Programme Lead - Chief of Staff

FedEx Express
05.2019 - Current
  • Leading Business Agility Transformation for International Information Security including Strategic Organisational OCM, Solution, Portfolio Design and ART/Solution Layers for Enterprise
  • Alignment and support for Enterprise Portfolio across all IT Business Lines
  • Definition lead for Governance and Execution Structures - Strategic Committees, Portfolio and Value Management Offices and Architectural alignment organisations
  • Representing officers in definition and launch of Demand and Governance structures, resource and finance and change requirements
  • Lead blueprint and roll out of Programme delivery functions
  • Demand Management, Resource and Capability alignment, Supply management and capacity management processes
  • Continual improvement, Lean leader for PPM and Enterprise Business Agility and Strategic Governance alignment and Demand and Capability Shaping
  • Representing International organisation in Strategic Governance meetings and Business Agility COE
  • Leader for strategic and tactical Programmes and Projects including - Post Acquisition Risk Closure, Compliance Programs, Financial Planning and Procurement planning, contractural review and recommendation, Cultural and Communications planning and execution
  • Legacy Risk reduction and digital IOT/OT transformation.
  • Maintained and enhanced partnerships with key stakeholders.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Head of Business Relationship Management (Global IT)

TNT
11.2015 - 04.2019
  • Director for Front Door demand processes for all Project related requests across Global IT
  • Direct Reports of 75 Business Relationship Managers and Business Analysts
  • Owner of End to End Value management and Governance across Enterprise IT - circa 2500 Applications
  • Representative IT Business Partner in Strategic Board Level Governance structures
  • Owner of Demand to Closure Project Process and improvements
  • Portfolio leader for initial SOX programme, post Acquisition of TNT by Fedex. Leading 60 plus Programme resources and third party vendors.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Built and strengthened relationships with industry partners to drive growth.

Governance Consultant

High Speed Two (HS2) Ltd
11.2014 - 08.2015
  • C level stakeholder engagement, change leadership and organisational design lead
  • Process design lead, senior executive interviews and stakeholder facilitation, to support governance functions and interfaces to IS, project controls and PMO functions and procedures
  • Design authority and delivery lead for design and deployment of control and management functions across programme & project RAID, milestone planning, EDMS, requirements and MI
  • Business Procedural design management, supporting roll out of authority and alignment to DfT review points, obligations and procurement schedules
  • Design and development of internal boards including Terms of Reference, remit and processes for submission, agreement and forward planning.

Project Consultant - CODE COMPARISON SERVICE

Deutsche Bank
04.2014 - 11.2014
  • Directing Process Improvements and Governance design and deployment for key remediatory and auditing team with the Risk and Regulatory Technology Organisation of the bank
  • Established internal PMO structure and processes to support transitional organisation.

Technology Workstream Programme Lead and Project Delivery Manager

NCP
04.2012 - 02.2014
  • Reviewed 'as is' Governance and Processes and determine 'to be' setup to improve internal Programme and Project Governance and Lifecycle processes
  • Lead internal Technology Programme, assisting the scoping, requirements definition approach and led the documentation and analysis work
  • Acted as lead on the technical design responses from the chosen vendors
  • Management of Web, APP Delivery, Recognition and infrastructure enablement, BI, ETL, Bookings Platform Build and Deployment, Hosting, Hardware, Card Production, Smartphone rollout, Business Process Definition and budget of £7 mill+
  • Managing 4 direct analyst staff and 10 indirect technical resources
  • Mobile and digital pricing model design and content management design and scoping
  • Vendor RFI/RFP process management and requirements control
  • Technical facilitator for commercial proposition and business case development, leading value management proposals
  • Programme lead and primary contact to Atos programme team, technical and solution architects, analyst and other resources
  • Lead on Oracle financials, BI, MS Dynamics environment design and requirements scoping.

Technical Training Manager

BBC
10.2010 - 04.2012
  • Internal consulting and Project Management to define requirements, plan structure and implement the delivery of the technical training to circa 2300 staff migrating or recruited for the new MediaCityUK studios and campus
  • Duties include the definition and documentation of Training Needs Analysis, key learning objectives, and business drivers and benefits for staff requiring knowledge on revolutionary and evolutionary production technologies
  • Designing and managing the forecast plan of over 10000 training days for all roles, including defining the limitations and impacts on the plan of technology delay, outputs from testing, proving and piloting.

Strategy and Operations Manager

RollingSound Ltd
06.2009 - 05.2011
  • My role is one required to help move the business toward acquisition - designing and improving business posture.

Consultant

BK DUNLOP LTD
03.2008 - 11.2009
  • Providing consultancy services to SME business, specifically in advising on Governance structure and readiness for strategic and business change.

Solutions Consultant

Atlantic Global
02.2008 - 06.2009
  • Solution implementation lead for custom PPM solutions
  • Supporting PPM solution design for major FTSE 250 businesses.

Consultant

Knightsbridge Holdings
04.2007 - 02.2008
  • Improvement of internal processes in sales and support to increase profitability and efficiency
  • Creation of a business case and feasibility study for the roll out of a new product and M&A strategy.

Project Consultant

Sovento Ltd
01.2007 - 04.2007
  • The role focused on the provision and implementation of Governance structures and associated processes for the BBC Future Media and Technology division.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Monitored project progress, identified risks and took corrective action as needed.

Senior Project Analyst/ Value Manager

Electronic Data Systems
10.2005 - 02.2007
  • Assisted the set-up the Desktop TOWER programme office and determining Knowledge and Value Management strategies
  • My responsibilities include the governance of projects, business process improvement, employing best practices and QMS systems
  • Led the design and implementation of a Project and Programme Community Portal, winning the enterprise award.

Technical Service Lead

Excalibur Systems
07.2004 - 10.2005
  • Supervised multi-functional teams of technology professionals, coders and support experts.
  • Guided testing process and validation for major software releases.
  • Determined best methods for IT to support key business objectives.

Education

Enterprise in Media - Business Administration

TEESSIDE UNIVERSITY
Durham
01.2003

Master of Arts - Digital Communications And Multimedia

Oxford Brookes University
Oxford, United Kingdom
01.1997

BA Joint Hons - English And American Studies

De Montfort University
York, United Kingdom
01.1996

Skills

  • Digital Transformation
  • PMO Design
  • Strategic Leadership
  • Resource Planning
  • Regulatory Compliance
  • Strategic planning and definition
  • Programme and Portfolio Management
  • PPM
  • Organisational Change Management and definition
  • Organizational Development

Certification

  • ITIL Service Management Foundation
  • Change Management Practitioner - PROSCI
  • PM2 Project Management
  • Enterprise Business Agility

Personal Information

Title: Business Fellow - Lean Portfolio Management Lead - Transformation Lead

Additional Information

PROSCI Change Practitione

SAFe 6 LPM Lean Portfolio Manager

SAFe 6 Agilist

ITIL SM

ITIL CM

PM2/PMI PMP

Smartsheet SA

Concur SA




Timeline

Transformation Programme Lead - Chief of Staff

FedEx Express
05.2019 - Current

Head of Business Relationship Management (Global IT)

TNT
11.2015 - 04.2019

Governance Consultant

High Speed Two (HS2) Ltd
11.2014 - 08.2015

Project Consultant - CODE COMPARISON SERVICE

Deutsche Bank
04.2014 - 11.2014

Technology Workstream Programme Lead and Project Delivery Manager

NCP
04.2012 - 02.2014

Technical Training Manager

BBC
10.2010 - 04.2012

Strategy and Operations Manager

RollingSound Ltd
06.2009 - 05.2011

Consultant

BK DUNLOP LTD
03.2008 - 11.2009

Solutions Consultant

Atlantic Global
02.2008 - 06.2009

Consultant

Knightsbridge Holdings
04.2007 - 02.2008

Project Consultant

Sovento Ltd
01.2007 - 04.2007

Senior Project Analyst/ Value Manager

Electronic Data Systems
10.2005 - 02.2007

Technical Service Lead

Excalibur Systems
07.2004 - 10.2005

Enterprise in Media - Business Administration

TEESSIDE UNIVERSITY

Master of Arts - Digital Communications And Multimedia

Oxford Brookes University

BA Joint Hons - English And American Studies

De Montfort University
Ben Dunlop