Ben Dawson
Summary
Experienced professional with a background in Employment Support, Sales, and Management. Proven ability to build strong relationships, support individuals in overcoming barriers to employment, and achieve performance targets. Skilled in coaching, problem-solving, and leadership, with a track record of creating positive, results-driven environments. A loyal, proactive, and forward-thinking professional who thrives in both individual and team settings, committed to making a meaningful impact.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Employment Adviser
Reed in Partnership
Chesterfield , Derbyshire
08.2024 - Current
- Provide tailored coaching and support to unemployed individuals, identifying and addressing barriers to employment.
- Build strong relationships with local Jobcentre Work Coaches to ensure a seamless journey back to work for participants.
- Deliver CV writing support, interview coaching, and job application assistance to improve employability.
- Coordinate and refer participants to relevant training programs, including customer service, security, hospitality, and IT literacy.
- Developed individualised action plans for improved participant wellbeing.
- Develop and maintain relationships with local employers to source job opportunities for participants.
- Engage in community outreach to promote employment services and increase program awareness.
- Consistently meet and exceed job start targets, contributing to overall team success.
- Recognised as Best in Class in October 2024 for demonstrating company values and excellence in service delivery.
National Sales Manager
Utilita Energy
07.2015 - 04.2024
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Produced regular reports with in-depth detail of sales performance.
- Hired and trained dedicated and high-achieving sales teams.
- Analysed sales reports to identify trends and update strategies.
- Optimised sales methods to best engage, acquire and retain customers.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Developed and customised sales pitches to target specific customer personas.
- Created and directed sales team training and development programmes.
Store Manager
Subway
Chesterfield
04.2011 - 07.2015
- Assisted in recruiting, hiring and onboarding store staff.
- Provided excellent customer care through quality of service.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
Education
I.T.
Chesterfield College
09.2007 - 07.2008
Sports Coaching
Chesterfield College
09.2006 - 07.2007
Skills
- Relationship Building & Stakeholder Engagement
- Positive Rapport & Trust Building
- Persuasive Communication & Public Speaking
- People Management & Team Leadership
- Event Planning & Coordination
- Social Media & Digital Engagement
- Strategic Thinking & Problem Solving
- Excellent Communication Skills
Additional Information
As Co-Founder, Treasurer and Social Media Manager of Derbyshire Community Football Club, I play a key role in launching and managing the charity football club to raise funds for local causes. My responsibilities include financial management, sponsorship acquisition, social media management, and event organisation. Having launched in January 2025, I have successfully grown the club’s social media presence to over 700 followers and secured over £4000 in donations and sponsorships. Additionally, I organise charity matches and fundraising initiatives to support our community’s needs with our first event in March raising over £1,800.
Timeline
Employment Adviser
Reed in Partnership
08.2024 - Current
National Sales Manager
Utilita Energy
07.2015 - 04.2024
Store Manager
Subway
04.2011 - 07.2015
I.T.
Chesterfield College
09.2007 - 07.2008
Sports Coaching
Chesterfield College
09.2006 - 07.2007
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