Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Ben Davison

Dalmally,Argyll

Summary

I am a highly motivated, honest and hard working individual.

I have done a wide range of jobs from varied industries.

I feel I have touched on a lot of positive areas, I could be a valuable contribution to your company .

I would look forward to the challenge .

Thank you ,

Ben Davison.

Overview

29
29
years of professional experience
2
2
years of post-secondary education

Work history

Owner and chef

Self employed / Davisons of Dalmally.
Dalmally, Argyll
05.2025 - Current
  • Delivered high standards of service by training all staff members thoroughly.
  • Orchestrated seamless kitchen service during peak hours.
  • Developed new recipes for a diverse culinary experience.
  • Reduced food waste to improve profitability.
  • Maintained high safety standards during food preparation and serving procedures.
  • Performed regular equipment maintenance increased lifespan of kitchen appliances.
  • Implemented cost-effective strategies in purchasing and inventory management.
  • Streamlined kitchen operations for enhanced efficiency.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Collaborated closely with suppliers, secured fresh ingredients daily.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Achieved cost reduction by implementing efficient accounting practices.
  • Developed long-term business strategies, leading to sustainable growth.
  • Managed company finances to ensure proper budgeting.
  • Assisted in arranging incoming merchandise on shelves according to company guidelines.

Bartender

Oban Inn
Oban, Argyll and Bute
10.2024 - 02.2025
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Collaborated with team members to provide seamless service during busy periods.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Resolved customer complaints promptly to maintain good relationships.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Provided excellent service to customers, resulting in repeat business.
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Completed end-of-day cleanup to reset bar for next day.
  • Input orders into register, calculated bills and collected payments.
  • Cashed up at end of night.
  • Key holder, opened up and locked up premises.



Manager

Ardbrecknish House Ltd
Dalmally, Argyll and Bute
10.2023 - 08.2024
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Maintained inventory control, reduced stock shortages.
  • Enforced safety regulations to reduce workplace accidents.
  • Cultivated strong relationships with clients to secure repeat business.
  • Delegated tasks efficiently for maximum productivity.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Liaised with suppliers to ensure timely deliveries.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Applied expert Knowledge for daily completion of tasks and streamlining workflows.
  • Handled cash, Till operation, End of day cashing up and banking.
  • Key holder.
  • Handled bookings through a number of platforms.
  • Assisted in the maintenance of the building and its grounds, using a variety of machine implements to a safe standard of practice.
  • Ran the in house Bar for both residents and the public.
  • Responsible for cleaning the lines for the bar.
  • Responsible for stock check and ordering of bar requirements.
  • Ran the kitchen, as chef, for residents and the public.
  • Responsible for stock check, quality control and ordering of ingredients for the kitchen.
  • Front of house , meeting and greeting guests, and taking care of any needs.
  • Ensured guests both resident and public, had a enjoyable and memorable experience whilst a guest .
  • Employed excellent time-management skills for maximum job completion and reduce errors.
  • Liaised with team members to promote public relations strategies.
  • Assist in the change over of apartments, cleaning, quality control, and bed making.
  • Answer telephone enquiries.
  • Answer email enquiries.
  • Coordinated room assignments to accommodate guest needs, resulting in improved customer service ratings.
  • Responded promptly to emergency situations maintaining calm under pressure whilst following established protocols.
  • Maintained safe and secure environment by monitoring signs of disruptive behaviour.
  • Assisted with check-ins, check-outs and reservations to support front office operations.
  • Patrolled areas to monitor site security and enforce compliance with health and safety regulations.
  • Improved guest satisfaction with timely problem resolution, effective communication skills and professional demeanour.
  • Handled financial transactions for accuracy in end-of-day reporting to ensure a seamless transition to day shift.
  • Fostered top-quality service, escorting guests to rooms whilst upholding company standards.
  • Maintained health and safety standards for secure environment by overseeing nightly cleaning and maintenance tasks.
  • Assisted guests with luggage or transportation requirements promoting a welcoming atmosphere within the hotel premises.
  • Handled complaints professionally turning dissatisfied customers into loyal patrons through excellent problem-solving skills.
  • Oversaw front desk employees to determine performance and delivery of quality services.
  • Collaborated with housekeeping department to address guest needs.
  • Directed bar, restaurant and room service activities to promote sales and guarantee customer satisfaction.
  • Sourced cost-effective solutions for required maintenance works.
  • Delivered stringent health and safety compliance across hotel departments.

Assistant manager

Highland holidays Ltd
Fort William, Highland
01.2022 - 10.2023
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
  • Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
  • Enforced company policies and guidelines for all employees.
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Built customer relationships with consultative sales approach.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Minimised inventory loss for improved profit margins.
  • Developed strong relationships with suppliers, ensuring timely delivery of products.
  • Provided support to manager during audits, ensuring accurate reports.
  • Created a positive work environment, resulting in higher employee morale.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Improved customer service by implementing new procedures and protocols.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
  • Organised recreational activities to engage a diverse range of visitors.
  • Offered assistance to visitors, improving their overall park experience.
  • Maintained pristine park conditions by regular litter picking patrols.
  • Assessed potential risks, ensuring public safety at all times.
  • Responded to emergencies to provide initial first aid assistance.
  • Coordinated with local agencies for necessary repairs or renovations in the park.
  • Improved biodiversity with careful habitat management practices.
  • Ensured smooth operation of facilities for visitor comfort and convenience.
  • Handled complaints from visitors effectively, resulting in improved satisfaction rates.
  • Promoted park safety by enforcing rules and regulations.
  • Monitored footpaths and bridleways, maintaining clear access routes for public enjoyment of the countryside.
  • Maintained records of wildlife sightings, contributing to national databases of biodiversity information.
  • Maintained the site and units on the parks.
  • Assisted in the cleaning of toilet and shower blocks.
  • Assisted in cleaning, change overs and bed making in caravans, pods and chalets.
  • Maintained hot tubs to a clean and safe condition,
  • Assisted on reception, meeting and greeting guests, answering phone enquiries, email enquiries and replying to reviews.
  • Assisted in the citing of caravans, pods and chalets.
  • Dumper operative up to 10 tonne.
  • 360 operative up to 21 tonne.
  • Tractor operative.
  • Key holder.

Park warden

Highland Holidays Ltd
Fort William, Highland
01.2021 - 01.2022
  • Offered assistance to visitors, improving their overall park experience.
  • Maintained pristine park conditions by regular litter picking patrols.
  • Responded to emergencies to provide initial first aid assistance.
  • Coordinated with local agencies for necessary repairs or renovations in the park.
  • Improved biodiversity with careful habitat management practices.
  • Ensured smooth operation of facilities for visitor comfort and convenience.
  • Handled complaints from visitors effectively, resulting in improved satisfaction rates.
  • Promoted park safety by enforcing rules and regulations.
  • Conducted regular checks on hiking trails, ensuring safe passage for hikers.
  • Undertook maintenance tasks, enhancing the overall appearance of the park.
  • Implemented pest control measures, ensuring minimal disruption to native species.
  • Instigated recycling initiatives at visitor centres – improved site sustainability practices considerably.
  • Monitored footpaths and bridleways, maintaining clear access routes for public enjoyment of the countryside.
  • Ensured compliance with health and safety regulations through regular risk assessments and staff training sessions.
  • Collaborated closely with management team on improving operational procedures at the caravan park.
  • Managed bookings for guests using an online system, ensuring smooth check-in and check-out processes.
  • Utilised problem-solving skills to deal efficiently with unexpected situations or disputes amongst guests.
  • Delivered first-rate hospitality services to all visitors irrespective of their length of stay at the caravan park.
  • Facilitated a relaxing holiday experience by maintaining quiet hours policy after dark.
  • Conducted daily inspections of facilities to identify and address any maintenance issues swiftly.
  • Maintained green spaces around caravans via regular gardening tasks, contributing to a pleasant stay for guests.
  • Handled incoming calls from potential customers, providing detailed information about the caravan park facilities.
  • Prepared pitches for incoming caravans, guaranteeing a seamless arrival experience for guests.
  • Ensured immediate attention to broken equipment or amenities, reducing downtime significantly.
  • Improved guest satisfaction by promptly responding to enquiries and complaints.
  • Provided excellent customer service to guests, fostering a friendly and welcoming atmosphere.
  • Spread mulch around plants for moisture retention and weed control purposes.
  • Cleared snow during winter months ensuring safe access on paths and driveways.
  • Operated landscaping machinery for grounds maintenance tasks efficiently.
  • Followed safety protocols to minimise workplace injuries.
  • Maintained tools and equipment for prolonged service life.
  • Trimmed hedges neatly for improved property visual appeal.
  • Operated tractors and horticultural machinery to safely transport goods and equipment.
  • Scheduled daily, weekly and seasonal gardening tasks to organise workload.
  • Maintained and cleaned hot tubs.
  • Handled cash in shop, payments, end of day cash and card payments.

Dairyman

Morwick Dairy farm
Warkworth, Northumberland
09.2019 - 07.2021
  • Operated machinery to achieve targets while following regulations.
  • Monitored system functioning closely, troubleshooting and resolving issues.
  • Employed excellent time management skills to maximize milking completion and reducing errors.
  • Applied expert knowledge for daily completion of tasks and streamlining workflows.
  • Maintained very high levels of cleanliness in and around milking area and milking equipment.
  • High level of care to stock, regarding feed, daily checks, bedding up.
  • High level of maintenance towards farm machinery and tools.
  • Assisting in the birthing of calves.
  • Regular servicing of tools, machinery and milking equipment.
  • Telehandler work, tilling, ploughing, rolling, general farm work and trailer towing.

Assistant Lifeguard / Lecturer

ASSTA
Amble, Northumberland
04.2017 - 01.2021
  • Carried out day-to-day duties accurately and efficiently.
  • Created presentations to deliver lecture material in classroom and online learning environments.
  • Assisted in lifesaving activities at the swimming pool.
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Marine worker

Amble Marina Ltd
Amble, Northumberland
02.2009 - 09.2019
  • Adhered to company policies, safety procedures and performance standards.
  • Maintained work areas in a clean and neat fashion for maximum productivity.
  • Offered exceptional customer service to all guests.
  • Communicated clearly with staff to enhance teamwork on production floor.
  • Participated in team meetings to discuss goals, challenges, and process improvements
  • Conducted regular equipment maintenance to prevent downtime and guarantee optimal performance.
  • Handled customer queries effectively, ensuring their satisfaction.
  • Upheld company reputation by consistently delivering excellent service.
  • Supported inventory management by accurately recording stock levels and replenishing supplies.
  • Performed regular maintenance routines, extending equipment lifespan.
  • Improved customer satisfaction by promptly and courteously addressing concerns.
  • Followed procedures diligently, resulting in fewer errors on the job.
  • Achieved high quality standards with meticulous attention to detail.
  • Trained new team members to share knowledge and best practices.
  • Operated machinery and equipment with focus on safety and efficiency.
  • Streamlined workflow with effective organisational strategies.
  • Responded promptly to changing production demands, demonstrating flexibility and adaptability.
  • Complied with all health and safety regulations for worker welfare.
  • Complied with health and safety regulations during operation of equipment.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Mixed and laid concrete with excellent planning and measuring skills.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Dug holes, trenches and ditches at desired locations to exact specifications.
  • Transported goods and materials safely and securely to prevent damage and loss.
  • Performed strenuous physical activities such as heavy lifting in adverse conditions.
  • Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
  • Aided skilled workers, contributing to timely project completion.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
  • Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
  • Recommended special services, collected additional fees and completed required documentation.
  • Serviced outboard motors and performed PDI inspections.
  • Telehandler driver.
  • 40 tonne boat hoist operator.
  • Berthing master.
  • Key holder.
  • Till and computer operator, including start/end of day setup, cash up.
  • Boat operator up to 12m.
  • First aider, general, drowning and defibrillator trained.
  • General cleaning, welding, electrical, plumbing, painting, joinery, metal fabrication and polishing.
  • Dumper operative.
  • Cherry picker/ scissor lift operative.

Carpet Fitter

Self employed
Ashington, Northumberland
07.2007 - 02.2009
  • Ensured seamless transition between different flooring materials with precise cutting techniques.
  • Oversaw apprentices, answered questions and provided feedback on work.
  • Read and interpreted specifications, diagrams and blueprints.
  • observed safe work rules and PPE.
  • Collected materials, tools and equipment to different job sites.
  • Performed residential and institutional jobs with accuracy, safety and speed.
  • Measured, cut, trimmed carpet to fit specific places, and work around room features.
  • Completed basic carpentry skills, including repairing subflooring and replacing trims.

Stock worker

Acklington Livestock Mart
Acklington, Northumberland
02.2007 - 06.2008
  • Collaborated with team members during peak hours for smooth operations.
  • Sorted livestock to specific weight, condition and size groups.
  • Health checked livestock.
  • Assisted with auction entries of sheep and cattle.
  • Loaded and unloaded livestock for sale and transport.
  • Maintained clean environment around the stalls and auction site.
  • Cleaned and disinfected trailers before leaving the site.
  • Maintained good customer relations.

Carpet fitter

Northern Carpet supplies
Ashington, Northumberland
04.1999 - 07.2007
  • Measured room size and calculated stock prices to provide clients with quotation.
  • Enhanced customer satisfaction by meticulous carpet fitting.
  • Used compound to clean, level and seal floor.
  • Secured repeat business with high-quality workmanship.
  • Prolonged carpet lifespan through proper installation methods.
  • Maintained clean work area during and after job completion, demonstrating professionalism and respect for client property.
  • Laid underlays effectively to prevent premature wear and tear of carpets.
  • Glued or nailed floor coverings to secure carpet on floor.
  • Consulted with clients to evaluate carpeting needs.
  • Made use of protective clothing consistently, ensuring personal safety whilst on duty.
  • Transferred furniture to other room and removed doors to lay out groundwork.
  • Removed old flooring to prepare for next phase of project.
  • Followed client specifications closely, achieving desired aesthetic appeal.
  • Ordered materials based on budget and project specifications to prepare for carpet installation.
  • Measured rooms accurately for perfect carpet sizing.
  • Key holder.
  • Van driver.
  • Till, money handling.
  • General shop cleaning and display arranging.

General assistant

Sonachan House
Portsonachan, Argyll and Bute
05.1996 - 09.1996
  • Protected staff and guests by complying with health and safety regulations.
  • Carried out day-day-day support duties accurately and efficiently.
  • Displayed strong customer service and professional telephone manner while resolving enquiries.
  • Promptly processed orders to maintain clean and tidy production area.
  • Maintained the house and grounds.
  • Maintained the hire boats and engines.
  • Serviced outboards.
  • Sold fishing permits.
  • Opened, closed and ran tuck shop every evening.
  • Assisted cleaning holiday accommodation.
  • General handyman tasks, re painting, joinery, maintenance as and when needed.
  • Read electric and gas meters for billing.
  • Ensured accuracy of information, when processing incoming and outgoing cheques and wire transfers.

Education

Level 3 - Food hygiene and safety in catering

High Speed Training
Argyll
04.2025 - 04.2025

General data protection regulation - Technology

Highfield e-learning
Lochawe
03.2022 - 03.2022

Health and safety level 1 - Health and safety

Highfield e-learning
Lochawe
03.2022 - 03.2022

First aid at sea commercial sea fairing - First aid

ASSTA SeaFish
Amble, Northumberland
02.2018 - 02.2018

Firefighting at sea commercial sea fairing - Health and safety

ASSTA SeaFish
Amble, Northumberland
02.2018 - 02.2018

Defib at sea commercial sea fairing - Health and safety

ASSTA SeaFish
Amble, Northumberland
02.2018 - 02.2018

VHF Radio handler at sea commercial sea fairing - Health and safety

ASSTA SeaFish
Amble, Northumberland
02.2018 - 02.2018

Lifesaving at sea commercial sea fairing -

ASSTA SeaFish
Amble, Northumberland
02.2018 - 02.2018

Bridge watch commercial sea fairing - Health and safety

ASSTA SeaFish
Amble, Northumberland
03.2018 - 03.2018

Vessel stability commercial sea fairing - Health and safety

ASSTA SeaFish
Amble, Northumberland
03.2018 - 03.2018

Certificate of Higher Education - Agriculture

Kirkley Hall College
Ponteland, Northumberland
09.1997 - 07.1998

Higher National Diploma - Land based industries

Kirkley Hall college
Ponteland, Northumberland
09.1996 - 07.1997

NVQ Level 1 - Computing

Kirkley Hall college
Ponteland, Northumberland
07.1997 - 07.1997

Bluebook chainsaw - Health and safety

Kirkley Hall college
Ponteland, Northumberland
07.1997 - 07.1997

NVQ Level 2 - Horticulture

Kirkley Hall college
Ponteland, Northumberland
07.1997 - 07.1997

NVQ Level 1 - Horticulture

Kirkley Hall college
Ponteland, Northumberland
07.1997 - 07.1997

GCSEs - Mathematics, English, Sciences, German, Geography, Arts, History.

King Edward VI high school
Morpeth, Northumberland
07.1996 - 07.1996

Skills

  • Leadership skills
  • Customer relationship building
  • Trouble shooting
  • Strategic planning
  • Outstanding customer service
  • Team motivation
  • Customer rapport
  • Defib, first aid qualified
  • Skilled with multitude of tools and machinery
  • Caring
  • Friendly
  • Work very well alongside my wife
  • Willing to listen and learn new skills when necessary
  • I can put my hand to a number of trades, eg, joinery, building, electrics, plumbing, gardening, cleaning, carpet fitting, bar work, cooking and mechanics
  • I am very easy going and I find I get on well with people from all walks of life

Affiliations

  • Fishing
  • Horse riding and driving
  • Walking
  • Football

Timeline

Owner and chef

Self employed / Davisons of Dalmally.
05.2025 - Current

Level 3 - Food hygiene and safety in catering

High Speed Training
04.2025 - 04.2025

Bartender

Oban Inn
10.2024 - 02.2025

Manager

Ardbrecknish House Ltd
10.2023 - 08.2024

General data protection regulation - Technology

Highfield e-learning
03.2022 - 03.2022

Health and safety level 1 - Health and safety

Highfield e-learning
03.2022 - 03.2022

Assistant manager

Highland holidays Ltd
01.2022 - 10.2023

Park warden

Highland Holidays Ltd
01.2021 - 01.2022

Dairyman

Morwick Dairy farm
09.2019 - 07.2021

Bridge watch commercial sea fairing - Health and safety

ASSTA SeaFish
03.2018 - 03.2018

Vessel stability commercial sea fairing - Health and safety

ASSTA SeaFish
03.2018 - 03.2018

First aid at sea commercial sea fairing - First aid

ASSTA SeaFish
02.2018 - 02.2018

Firefighting at sea commercial sea fairing - Health and safety

ASSTA SeaFish
02.2018 - 02.2018

Defib at sea commercial sea fairing - Health and safety

ASSTA SeaFish
02.2018 - 02.2018

VHF Radio handler at sea commercial sea fairing - Health and safety

ASSTA SeaFish
02.2018 - 02.2018

Lifesaving at sea commercial sea fairing -

ASSTA SeaFish
02.2018 - 02.2018

Assistant Lifeguard / Lecturer

ASSTA
04.2017 - 01.2021

Marine worker

Amble Marina Ltd
02.2009 - 09.2019

Carpet Fitter

Self employed
07.2007 - 02.2009

Stock worker

Acklington Livestock Mart
02.2007 - 06.2008

Carpet fitter

Northern Carpet supplies
04.1999 - 07.2007

Certificate of Higher Education - Agriculture

Kirkley Hall College
09.1997 - 07.1998

NVQ Level 1 - Computing

Kirkley Hall college
07.1997 - 07.1997

Bluebook chainsaw - Health and safety

Kirkley Hall college
07.1997 - 07.1997

NVQ Level 2 - Horticulture

Kirkley Hall college
07.1997 - 07.1997

NVQ Level 1 - Horticulture

Kirkley Hall college
07.1997 - 07.1997

Higher National Diploma - Land based industries

Kirkley Hall college
09.1996 - 07.1997

GCSEs - Mathematics, English, Sciences, German, Geography, Arts, History.

King Edward VI high school
07.1996 - 07.1996

General assistant

Sonachan House
05.1996 - 09.1996

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