Ben Davison
Dalmally,Argyll
Summary
I am a highly motivated, honest and hard working individual.
I have done a wide range of jobs from varied industries.
I feel I have touched on a lot of positive areas, I could be a valuable contribution to your company .
I would look forward to the challenge .
Thank you ,
Ben Davison.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work history
Owner and chef
Self employed / Davisons of Dalmally.
Dalmally, Argyll
05.2025 - Current
- Delivered high standards of service by training all staff members thoroughly.
- Orchestrated seamless kitchen service during peak hours.
- Developed new recipes for a diverse culinary experience.
- Reduced food waste to improve profitability.
- Maintained high safety standards during food preparation and serving procedures.
- Performed regular equipment maintenance increased lifespan of kitchen appliances.
- Implemented cost-effective strategies in purchasing and inventory management.
- Streamlined kitchen operations for enhanced efficiency.
- Adhered to strict hygiene standards, ensured a clean working environment.
- Collaborated closely with suppliers, secured fresh ingredients daily.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Achieved cost reduction by implementing efficient accounting practices.
- Developed long-term business strategies, leading to sustainable growth.
- Managed company finances to ensure proper budgeting.
- Assisted in arranging incoming merchandise on shelves according to company guidelines.
Bartender
Oban Inn
Oban, Argyll and Bute
10.2024 - 02.2025
- Developed rapport with regular patrons fostering a loyal customer base.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Collaborated with team members to provide seamless service during busy periods.
- Created an inviting atmosphere through friendly interaction with customers.
- Resolved customer complaints promptly to maintain good relationships.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Provided excellent service to customers, resulting in repeat business.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Checked identification of customers to ensure legal drinking age compliance.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Completed end-of-day cleanup to reset bar for next day.
- Input orders into register, calculated bills and collected payments.
- Cashed up at end of night.
- Key holder, opened up and locked up premises.
Manager
Ardbrecknish House Ltd
Dalmally, Argyll and Bute
10.2023 - 08.2024
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained inventory control, reduced stock shortages.
- Enforced safety regulations to reduce workplace accidents.
- Cultivated strong relationships with clients to secure repeat business.
- Delegated tasks efficiently for maximum productivity.
- Implemented cost reduction measures, reduced overhead expenses.
- Liaised with suppliers to ensure timely deliveries.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Applied expert Knowledge for daily completion of tasks and streamlining workflows.
- Handled cash, Till operation, End of day cashing up and banking.
- Key holder.
- Handled bookings through a number of platforms.
- Assisted in the maintenance of the building and its grounds, using a variety of machine implements to a safe standard of practice.
- Ran the in house Bar for both residents and the public.
- Responsible for cleaning the lines for the bar.
- Responsible for stock check and ordering of bar requirements.
- Ran the kitchen, as chef, for residents and the public.
- Responsible for stock check, quality control and ordering of ingredients for the kitchen.
- Front of house , meeting and greeting guests, and taking care of any needs.
- Ensured guests both resident and public, had a enjoyable and memorable experience whilst a guest .
- Employed excellent time-management skills for maximum job completion and reduce errors.
- Liaised with team members to promote public relations strategies.
- Assist in the change over of apartments, cleaning, quality control, and bed making.
- Answer telephone enquiries.
- Answer email enquiries.
- Coordinated room assignments to accommodate guest needs, resulting in improved customer service ratings.
- Responded promptly to emergency situations maintaining calm under pressure whilst following established protocols.
- Maintained safe and secure environment by monitoring signs of disruptive behaviour.
- Assisted with check-ins, check-outs and reservations to support front office operations.
- Patrolled areas to monitor site security and enforce compliance with health and safety regulations.
- Improved guest satisfaction with timely problem resolution, effective communication skills and professional demeanour.
- Handled financial transactions for accuracy in end-of-day reporting to ensure a seamless transition to day shift.
- Fostered top-quality service, escorting guests to rooms whilst upholding company standards.
- Maintained health and safety standards for secure environment by overseeing nightly cleaning and maintenance tasks.
- Assisted guests with luggage or transportation requirements promoting a welcoming atmosphere within the hotel premises.
- Handled complaints professionally turning dissatisfied customers into loyal patrons through excellent problem-solving skills.
- Oversaw front desk employees to determine performance and delivery of quality services.
- Collaborated with housekeeping department to address guest needs.
- Directed bar, restaurant and room service activities to promote sales and guarantee customer satisfaction.
- Sourced cost-effective solutions for required maintenance works.
- Delivered stringent health and safety compliance across hotel departments.
Assistant manager
Highland holidays Ltd
Fort William, Highland
01.2022 - 10.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Enforced company policies and guidelines for all employees.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Built customer relationships with consultative sales approach.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Delegated tasks to team members efficiently improving overall productivity.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Minimised inventory loss for improved profit margins.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Provided support to manager during audits, ensuring accurate reports.
- Created a positive work environment, resulting in higher employee morale.
- Handled stock control duties diligently preventing overstocking or shortages.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Improved customer service by implementing new procedures and protocols.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Organised recreational activities to engage a diverse range of visitors.
- Offered assistance to visitors, improving their overall park experience.
- Maintained pristine park conditions by regular litter picking patrols.
- Assessed potential risks, ensuring public safety at all times.
- Responded to emergencies to provide initial first aid assistance.
- Coordinated with local agencies for necessary repairs or renovations in the park.
- Improved biodiversity with careful habitat management practices.
- Ensured smooth operation of facilities for visitor comfort and convenience.
- Handled complaints from visitors effectively, resulting in improved satisfaction rates.
- Promoted park safety by enforcing rules and regulations.
- Monitored footpaths and bridleways, maintaining clear access routes for public enjoyment of the countryside.
- Maintained records of wildlife sightings, contributing to national databases of biodiversity information.
- Maintained the site and units on the parks.
- Assisted in the cleaning of toilet and shower blocks.
- Assisted in cleaning, change overs and bed making in caravans, pods and chalets.
- Maintained hot tubs to a clean and safe condition,
- Assisted on reception, meeting and greeting guests, answering phone enquiries, email enquiries and replying to reviews.
- Assisted in the citing of caravans, pods and chalets.
- Dumper operative up to 10 tonne.
- 360 operative up to 21 tonne.
- Tractor operative.
- Key holder.
Park warden
Highland Holidays Ltd
Fort William, Highland
01.2021 - 01.2022
- Offered assistance to visitors, improving their overall park experience.
- Maintained pristine park conditions by regular litter picking patrols.
- Responded to emergencies to provide initial first aid assistance.
- Coordinated with local agencies for necessary repairs or renovations in the park.
- Improved biodiversity with careful habitat management practices.
- Ensured smooth operation of facilities for visitor comfort and convenience.
- Handled complaints from visitors effectively, resulting in improved satisfaction rates.
- Promoted park safety by enforcing rules and regulations.
- Conducted regular checks on hiking trails, ensuring safe passage for hikers.
- Undertook maintenance tasks, enhancing the overall appearance of the park.
- Implemented pest control measures, ensuring minimal disruption to native species.
- Instigated recycling initiatives at visitor centres – improved site sustainability practices considerably.
- Monitored footpaths and bridleways, maintaining clear access routes for public enjoyment of the countryside.
- Ensured compliance with health and safety regulations through regular risk assessments and staff training sessions.
- Collaborated closely with management team on improving operational procedures at the caravan park.
- Managed bookings for guests using an online system, ensuring smooth check-in and check-out processes.
- Utilised problem-solving skills to deal efficiently with unexpected situations or disputes amongst guests.
- Delivered first-rate hospitality services to all visitors irrespective of their length of stay at the caravan park.
- Facilitated a relaxing holiday experience by maintaining quiet hours policy after dark.
- Conducted daily inspections of facilities to identify and address any maintenance issues swiftly.
- Maintained green spaces around caravans via regular gardening tasks, contributing to a pleasant stay for guests.
- Handled incoming calls from potential customers, providing detailed information about the caravan park facilities.
- Prepared pitches for incoming caravans, guaranteeing a seamless arrival experience for guests.
- Ensured immediate attention to broken equipment or amenities, reducing downtime significantly.
- Improved guest satisfaction by promptly responding to enquiries and complaints.
- Provided excellent customer service to guests, fostering a friendly and welcoming atmosphere.
- Spread mulch around plants for moisture retention and weed control purposes.
- Cleared snow during winter months ensuring safe access on paths and driveways.
- Operated landscaping machinery for grounds maintenance tasks efficiently.
- Followed safety protocols to minimise workplace injuries.
- Maintained tools and equipment for prolonged service life.
- Trimmed hedges neatly for improved property visual appeal.
- Operated tractors and horticultural machinery to safely transport goods and equipment.
- Scheduled daily, weekly and seasonal gardening tasks to organise workload.
- Maintained and cleaned hot tubs.
- Handled cash in shop, payments, end of day cash and card payments.
Dairyman
Morwick Dairy farm
Warkworth, Northumberland
09.2019 - 07.2021
- Operated machinery to achieve targets while following regulations.
- Monitored system functioning closely, troubleshooting and resolving issues.
- Employed excellent time management skills to maximize milking completion and reducing errors.
- Applied expert knowledge for daily completion of tasks and streamlining workflows.
- Maintained very high levels of cleanliness in and around milking area and milking equipment.
- High level of care to stock, regarding feed, daily checks, bedding up.
- High level of maintenance towards farm machinery and tools.
- Assisting in the birthing of calves.
- Regular servicing of tools, machinery and milking equipment.
- Telehandler work, tilling, ploughing, rolling, general farm work and trailer towing.
Assistant Lifeguard / Lecturer
ASSTA
Amble, Northumberland
04.2017 - 01.2021
- Carried out day-to-day duties accurately and efficiently.
- Created presentations to deliver lecture material in classroom and online learning environments.
- Assisted in lifesaving activities at the swimming pool.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Marine worker
Amble Marina Ltd
Amble, Northumberland
02.2009 - 09.2019
- Adhered to company policies, safety procedures and performance standards.
- Maintained work areas in a clean and neat fashion for maximum productivity.
- Offered exceptional customer service to all guests.
- Communicated clearly with staff to enhance teamwork on production floor.
- Participated in team meetings to discuss goals, challenges, and process improvements
- Conducted regular equipment maintenance to prevent downtime and guarantee optimal performance.
- Handled customer queries effectively, ensuring their satisfaction.
- Upheld company reputation by consistently delivering excellent service.
- Supported inventory management by accurately recording stock levels and replenishing supplies.
- Performed regular maintenance routines, extending equipment lifespan.
- Improved customer satisfaction by promptly and courteously addressing concerns.
- Followed procedures diligently, resulting in fewer errors on the job.
- Achieved high quality standards with meticulous attention to detail.
- Trained new team members to share knowledge and best practices.
- Operated machinery and equipment with focus on safety and efficiency.
- Streamlined workflow with effective organisational strategies.
- Responded promptly to changing production demands, demonstrating flexibility and adaptability.
- Complied with all health and safety regulations for worker welfare.
- Complied with health and safety regulations during operation of equipment.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Mixed and laid concrete with excellent planning and measuring skills.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Transported goods and materials safely and securely to prevent damage and loss.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
- Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
- Aided skilled workers, contributing to timely project completion.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Recommended special services, collected additional fees and completed required documentation.
- Serviced outboard motors and performed PDI inspections.
- Telehandler driver.
- 40 tonne boat hoist operator.
- Berthing master.
- Key holder.
- Till and computer operator, including start/end of day setup, cash up.
- Boat operator up to 12m.
- First aider, general, drowning and defibrillator trained.
- General cleaning, welding, electrical, plumbing, painting, joinery, metal fabrication and polishing.
- Dumper operative.
- Cherry picker/ scissor lift operative.
Carpet Fitter
Self employed
Ashington, Northumberland
07.2007 - 02.2009
- Ensured seamless transition between different flooring materials with precise cutting techniques.
- Oversaw apprentices, answered questions and provided feedback on work.
- Read and interpreted specifications, diagrams and blueprints.
- observed safe work rules and PPE.
- Collected materials, tools and equipment to different job sites.
- Performed residential and institutional jobs with accuracy, safety and speed.
- Measured, cut, trimmed carpet to fit specific places, and work around room features.
- Completed basic carpentry skills, including repairing subflooring and replacing trims.
Stock worker
Acklington Livestock Mart
Acklington, Northumberland
02.2007 - 06.2008
- Collaborated with team members during peak hours for smooth operations.
- Sorted livestock to specific weight, condition and size groups.
- Health checked livestock.
- Assisted with auction entries of sheep and cattle.
- Loaded and unloaded livestock for sale and transport.
- Maintained clean environment around the stalls and auction site.
- Cleaned and disinfected trailers before leaving the site.
- Maintained good customer relations.
Carpet fitter
Northern Carpet supplies
Ashington, Northumberland
04.1999 - 07.2007
- Measured room size and calculated stock prices to provide clients with quotation.
- Enhanced customer satisfaction by meticulous carpet fitting.
- Used compound to clean, level and seal floor.
- Secured repeat business with high-quality workmanship.
- Prolonged carpet lifespan through proper installation methods.
- Maintained clean work area during and after job completion, demonstrating professionalism and respect for client property.
- Laid underlays effectively to prevent premature wear and tear of carpets.
- Glued or nailed floor coverings to secure carpet on floor.
- Consulted with clients to evaluate carpeting needs.
- Made use of protective clothing consistently, ensuring personal safety whilst on duty.
- Transferred furniture to other room and removed doors to lay out groundwork.
- Removed old flooring to prepare for next phase of project.
- Followed client specifications closely, achieving desired aesthetic appeal.
- Ordered materials based on budget and project specifications to prepare for carpet installation.
- Measured rooms accurately for perfect carpet sizing.
- Key holder.
- Van driver.
- Till, money handling.
- General shop cleaning and display arranging.
General assistant
Sonachan House
Portsonachan, Argyll and Bute
05.1996 - 09.1996
- Protected staff and guests by complying with health and safety regulations.
- Carried out day-day-day support duties accurately and efficiently.
- Displayed strong customer service and professional telephone manner while resolving enquiries.
- Promptly processed orders to maintain clean and tidy production area.
- Maintained the house and grounds.
- Maintained the hire boats and engines.
- Serviced outboards.
- Sold fishing permits.
- Opened, closed and ran tuck shop every evening.
- Assisted cleaning holiday accommodation.
- General handyman tasks, re painting, joinery, maintenance as and when needed.
- Read electric and gas meters for billing.
- Ensured accuracy of information, when processing incoming and outgoing cheques and wire transfers.
Education
Level 3 - Food hygiene and safety in catering
High Speed Training
Argyll 04.2025 - 04.2025
General data protection regulation - Technology
Highfield e-learning
Lochawe 03.2022 - 03.2022
Health and safety level 1 - Health and safety
Highfield e-learning
Lochawe 03.2022 - 03.2022
First aid at sea commercial sea fairing - First aid
ASSTA SeaFish
Amble, Northumberland 02.2018 - 02.2018
Firefighting at sea commercial sea fairing - Health and safety
ASSTA SeaFish
Amble, Northumberland 02.2018 - 02.2018
Defib at sea commercial sea fairing - Health and safety
ASSTA SeaFish
Amble, Northumberland 02.2018 - 02.2018
VHF Radio handler at sea commercial sea fairing - Health and safety
ASSTA SeaFish
Amble, Northumberland 02.2018 - 02.2018
Lifesaving at sea commercial sea fairing -
ASSTA SeaFish
Amble, Northumberland 02.2018 - 02.2018
Bridge watch commercial sea fairing - Health and safety
ASSTA SeaFish
Amble, Northumberland 03.2018 - 03.2018
Vessel stability commercial sea fairing - Health and safety
ASSTA SeaFish
Amble, Northumberland 03.2018 - 03.2018
Certificate of Higher Education - Agriculture
Kirkley Hall College
Ponteland, Northumberland 09.1997 - 07.1998
Higher National Diploma - Land based industries
Kirkley Hall college
Ponteland, Northumberland 09.1996 - 07.1997
NVQ Level 1 - Computing
Kirkley Hall college
Ponteland, Northumberland 07.1997 - 07.1997
Bluebook chainsaw - Health and safety
Kirkley Hall college
Ponteland, Northumberland 07.1997 - 07.1997
NVQ Level 2 - Horticulture
Kirkley Hall college
Ponteland, Northumberland 07.1997 - 07.1997
NVQ Level 1 - Horticulture
Kirkley Hall college
Ponteland, Northumberland 07.1997 - 07.1997
GCSEs - Mathematics, English, Sciences, German, Geography, Arts, History.
King Edward VI high school
Morpeth, Northumberland 07.1996 - 07.1996
Skills
- Leadership skills
- Customer relationship building
- Trouble shooting
- Strategic planning
- Outstanding customer service
- Team motivation
- Customer rapport
- Defib, first aid qualified
- Skilled with multitude of tools and machinery
- Caring
- Friendly
- Work very well alongside my wife
- Willing to listen and learn new skills when necessary
- I can put my hand to a number of trades, eg, joinery, building, electrics, plumbing, gardening, cleaning, carpet fitting, bar work, cooking and mechanics
- I am very easy going and I find I get on well with people from all walks of life
Affiliations
- Fishing
- Horse riding and driving
- Walking
- Football
Timeline
Owner and chef
Self employed / Davisons of Dalmally.
05.2025 - Current
Level 3 - Food hygiene and safety in catering
High Speed Training
04.2025 - 04.2025
Bartender
Oban Inn
10.2024 - 02.2025
Manager
Ardbrecknish House Ltd
10.2023 - 08.2024
General data protection regulation - Technology
Highfield e-learning
03.2022 - 03.2022
Health and safety level 1 - Health and safety
Highfield e-learning
03.2022 - 03.2022
Assistant manager
Highland holidays Ltd
01.2022 - 10.2023
Park warden
Highland Holidays Ltd
01.2021 - 01.2022
Dairyman
Morwick Dairy farm
09.2019 - 07.2021
Bridge watch commercial sea fairing - Health and safety
ASSTA SeaFish
03.2018 - 03.2018
Vessel stability commercial sea fairing - Health and safety
ASSTA SeaFish
03.2018 - 03.2018
First aid at sea commercial sea fairing - First aid
ASSTA SeaFish
02.2018 - 02.2018
Firefighting at sea commercial sea fairing - Health and safety
ASSTA SeaFish
02.2018 - 02.2018
Defib at sea commercial sea fairing - Health and safety
ASSTA SeaFish
02.2018 - 02.2018
VHF Radio handler at sea commercial sea fairing - Health and safety
ASSTA SeaFish
02.2018 - 02.2018
Lifesaving at sea commercial sea fairing -
ASSTA SeaFish
02.2018 - 02.2018
Assistant Lifeguard / Lecturer
ASSTA
04.2017 - 01.2021
Marine worker
Amble Marina Ltd
02.2009 - 09.2019
Carpet Fitter
Self employed
07.2007 - 02.2009
Stock worker
Acklington Livestock Mart
02.2007 - 06.2008
Carpet fitter
Northern Carpet supplies
04.1999 - 07.2007
Certificate of Higher Education - Agriculture
Kirkley Hall College
09.1997 - 07.1998
NVQ Level 1 - Computing
Kirkley Hall college
07.1997 - 07.1997
Bluebook chainsaw - Health and safety
Kirkley Hall college
07.1997 - 07.1997
NVQ Level 2 - Horticulture
Kirkley Hall college
07.1997 - 07.1997
NVQ Level 1 - Horticulture
Kirkley Hall college
07.1997 - 07.1997
Higher National Diploma - Land based industries
Kirkley Hall college
09.1996 - 07.1997
GCSEs - Mathematics, English, Sciences, German, Geography, Arts, History.
King Edward VI high school
07.1996 - 07.1996
General assistant
Sonachan House
05.1996 - 09.1996