Ben Cooper
Verwood,Dorset
Summary
Reliable professional with a strong work ethic and team-oriented mindset, skilled in handling cash and confidential information. Communicates effectively and follows procedures meticulously, ensuring compliance and trust. Committed to continuous improvement and contributing to team success.
Overview
3
3
years of professional experience
Work history
Hospitality Team Member
Fine Dining Restaurant (2-Rosette)
- Delivered high-level customer service in a fast-paced, high-standard environment
- Maintained professionalism, accuracy, and attention to detail under pressure
- Worked effectively as part of a team to meet service expectations
- Previous Role
Customer Service Assistant
Paper Tree St Martins
Christchurch
2023.09 - 2026.03
- Delivered customer service in high-volume retail, postal, and banking settings
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Engaged with customers and colleagues through clear communication
- Maintained composure and professionalism during high-pressure interactions.
- Processed cash, financial transactions, and protected confidential customer information
- Follow strict procedures and compliance requirements
Education
Level 2 - Travel and Tourism
Bournemouth and Poole College
UKSkills
- Customer service
- Cash handling expertise
- Procedure adherence
- Composed under pressure
- Effective communication
- Integrity and reliability
- Team-focused with a strong work ethic
- Physically capable and mentally resilient
Additional information
- Nearly three years working in New Zealand
- Willing to work shifts, weekends, and public holidays
- Open to training and ongoing development
Accomplishments
My biggest accompolishment, where I went skydiving at 16 years Old in New Zealand. I went up 15,000 ft in the air, was an amazing yet scary experience.
Another accomplisment would be me moving to New Zealand for 3 years, i learnt so much and built up to be a better person, with more goals and ambition!
Affiliations
- Golf
- Gym
- Travelling
- Gaming
Timeline
Customer Service Assistant
Paper Tree St Martins
2023.09 - 2026.03
Hospitality Team Member
Fine Dining Restaurant (2-Rosette)
Level 2 - Travel and Tourism
Bournemouth and Poole College