Summary
Overview
Work history
Education
Skills
LANGUAGES
Affiliations
MISCELLANEOUS JOBS
References
Timeline
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Ben Chiverton-Hunt

Hemel Hempstead,UK

Summary

Dedicated professional with a strong focus on customer service excellence, adept at handling complaints and de-escalation with patience and efficiency. Demonstrates exceptional problem-solving skills and adaptability in working with international colleagues and clients. Proficient in order fulfilment, safety protocols adherence, and comfortable with power-tools and heavy lifting, ensuring punctuality and reliability in all tasks. Committed to enhancing operational efficiency while maintaining high standards of safety.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work history

Warehouse Operator

Gist
Hemel Hempstead, UK
2020.07 - 2026.01
  • Executed efficient stock movement and general warehouse duties while ensuring compliance with health and safety procedures.

Warehouse Assistant

Panam United International
Montreal, Canada
2024.05 - 2025.05
  • Assisted with picking, packing, and shipping of customer orders.
    Maintained organisation of warehouse environment.
    Conducted regular stock checks to ensure accuracy of inventory records.
    Supported safe storage of items according to protocols.
    Collaborated effectively with team members.
    Performed quality control inspections to enhance customer satisfaction.

Supervisor, Vaccinator and Administrative Assistant

DHPL
Hemel Hempstead, UK
2022.08 - 2023.01
  • Coordinated vaccination clinics, ensuring accurate documentation of vaccination records and effective team management during COVID-19 booster administration.

Maintenance Worker

Finley Solar Farm
Finley, Australia
2021.06 - 2022.07
  • Performed regular cleaning and upkeep of solar panels to ensure optimal energy production and reliability.

Customer Care Assistant

TMC
Melbourne, Australia
2020.03 - 2020.12
  • Addressed customer grievances about newspaper deliveries to uphold service reliability and customer trust.

Supervisor and Customer Service Advisor

Hollywood Bowl Group
Hemel Hempstead, UK
2017.02 - 2019.08
  • Led a team of 20-40 advisors in delivering exceptional customer service and resolving queries effectively.
    Oversaw handling of invoices and VAT receipts to ensure compliance and accuracy.
    Fostered a collaborative environment to support team performance and achieve targets.

Food and Beverage Assistant

Shendish Manor
Hemel Hempstead, UK
2016.02 - 2017.02
  • Coordinated event setups, managed customer orders, served food and beverages, and executed thorough clean-up and pack-up of events and functions.

Education

Longdean Academy
Hemel Hempstead
2011.09 - 2018.06

Skills

  • Friendly, patient and efficient customer service;
  • Complaints handling and de-escalation;
  • Good problem solving skills;
  • Adaptable to work with international colleagues and clients;
  • Comfortable with power-tools and heavy lifting;
  • Punctuality and reliability;
  • Order fulfilment efficiency;
  • Safety protocols adherence

LANGUAGES

English
Native
Spanish
Fluent
French
Elementary

Affiliations

  • Dance
  • Language learning
  • Travel
  • Podcasts

MISCELLANEOUS JOBS

  • Construction Labourer - Australia and Canada
  • I have worked within the field of construction in various industries. With 2 years of experience working with different trades, I have assisted builders, bricklayers, electricians, events companies along with general site cleaners.
  • Farmwork Assistant - Australia
  • In my time in Australia, I had the opportunity to work over a period of 6 months between different farms. I worked between cherry, apple, blueberry and ginger farms taking on a variety of duties, including: picking, transport of product, planting and pruning.
  • Receptionist - Australia
  • As a hostel receptionist in Australia, I welcomed guests from diverse backgrounds, managed check-ins and check-outs, handled bookings and payments, and provided support and information to ensure a positive stay. I worked collaboratively with staff, maintained accurate records, and used my communication and language skills to assist international travellers.
  • English Teacher - Colombia and Online
  • I spent 3 months in Colombia teaching English to mixed-ability classes. I now continue to teach English online, using a platform called Preply to students from all over the world with different learning needs.

References

References available upon request.

Timeline

Warehouse Assistant

Panam United International
2024.05 - 2025.05

Supervisor, Vaccinator and Administrative Assistant

DHPL
2022.08 - 2023.01

Maintenance Worker

Finley Solar Farm
2021.06 - 2022.07

Warehouse Operator

Gist
2020.07 - 2026.01

Customer Care Assistant

TMC
2020.03 - 2020.12

Supervisor and Customer Service Advisor

Hollywood Bowl Group
2017.02 - 2019.08

Food and Beverage Assistant

Shendish Manor
2016.02 - 2017.02

Longdean Academy
2011.09 - 2018.06
Ben Chiverton-Hunt