Ben Bleasdale
Calvert Green,Buckinghamshire
Summary
No matter the job role, I have always been a reliable and hardworking individual. I thrive in high pressure environments in which customer communication is everything. Over the years, I have developed strong interpersonal skills that have allowed me to ensure customer satisfaction in a range of industries. I take the time to learn my company's ethos, mission, product and service, in order to best communicate with the customer and achieve the best possible results.
Overview
7
7
years of professional experience
Work history
Removals operative
Moveinmatters
Bicester, Oxfordshire
2025.08 - Current
- Assisted customers in packing belongings for optimal space utilisation.
- Safeguarded goods from potential damage with correct loading procedures.
- Developed and implemented improved procedures to adapt to changing market and business demands.
- Met deadlines consistently through efficient time management skills.
- Prepared accurate inventory lists, ensured no item was lost in transit.
- Handled paperwork to ensure legal compliance.
- Provided excellent customer service by addressing queries promptly and politely.
- Handled customer complaints with professionalism, enhancing service quality and customer satisfaction.
- Disassembled furniture to streamline the transport process.
- Guided junior staff members to enhance teamwork and operational effectiveness.
Customer service assistant
Moto Hospitality
Ardley, Oxfordshire
2022.08 - 2025.07
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Trained new associates on cash register operations, ensuring accurate handling of customer transactions and refunds.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Organised stock shelves to enhance shop floor presentation and customer experience.
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
Catering assistant
Stowe School
Buckingham, Buckinghamshire
2020.02 - 2022.06
- Served food and beverages to dining guests with outstanding customer service.
- Enhanced customer experience by promptly addressing queries and resolving complaints, contributing to customer satisfaction.
- Set up dining areas for special events, improving the overall ambiance.
- Collaborated with other team members for smooth catering operations during events.
- Managed inventory of catering supplies, optimising usage and ordering to minimise waste.
- Implemented hygiene protocols during daily duties, ensuring compliance with safety standards in food handling.
- Set up dining areas for special events, improving the overall customer experience.
Server
Steeple Claydon Fish and Chip Shop
Steeple Claydon, Buckinghamshire
2018.10 - 2019.11
- Executed end-of-day cleaning duties, ensuring hygienic conditions for customer safety and satisfaction.
- Managed high-volume orders to ensure timely delivery of meals.
- Demonstrated menu knowledge to assist patrons in meal selections.
- Processed cash transactions, ensuring accurate billing and efficient service.
- Handled cash transactions, guaranteeing accurate bill payments.
- Demonstrated safe food handling standards at all times.
- Maintained safe food handling standards, contributing to overall compliance and customer health.
Education
Bachelor of Arts - History and Politics
University of Liverpool
Liverpool 09/2022 - 05/2025
A-Levels - English Language, History and Business
Magdalen College School
Brackley, Northamptonshire 09/2020 - 07/2022
GCSEs - English Language, English Literature, Maths, Science, German, History, Business, RE,
Magdalen College School
Brackley, Northamptonshire 09/2016 - 06/2026
Skills
- Logistics understanding
- Inventory control
- Quality Assurance
- Attention to Detail
- Ability to work in high pressure environments
- Adaptability
- Punctuality and reliability
- Interpersonal skills and customer service
- Anticipating client needs
Timeline
Removals operative
Moveinmatters
2025.08 - Current
Customer service assistant
Moto Hospitality
2022.08 - 2025.07
Catering assistant
Stowe School
2020.02 - 2022.06
Server
Steeple Claydon Fish and Chip Shop
2018.10 - 2019.11
Bachelor of Arts - History and Politics
University of Liverpool
09/2022 - 05/2025
A-Levels - English Language, History and Business
Magdalen College School
09/2020 - 07/2022
GCSEs - English Language, English Literature, Maths, Science, German, History, Business, RE,
Magdalen College School
09/2016 - 06/2026