Summary
Work history
Education
Skills
Timeline
pwb

Ben Blackwell

Ramsgate ,Kent

Summary

I have worked in care sector for over 20 years, during this time i have work with many children from many diffenerent backgrounds, with a varity of individual needs and have also worked in several different roles from a support worker to a regustered manager achiving a good rating by ofsted.

Work history

Childrens home registered manager

Acorn homes
Sandwich , Kent
05 2017 - 07 2025
  • Upheld high standards of confidentiality at all times.
  • Implemented strategic decisions for future and growth of the service.
  • Improved childrens experience by addressing concerns promptly and effectively.
  • Maintained tidy environment to promote cleanliness, hygiene and quality standards.
  • Enhanced staff performance by conducting regular training sessions.
  • Registered manager for 4 years.
  • Led team meetings, fostering open communication and collaboration.
  • Continuously assessed quality of care services, implementing appropriate quality assurance processes in line with contractual, regulatory standards and reg 44.
  • Managed budgets to maintain financial viability of the facility.
  • Developed care plans for optimised chikdrens outcomes.
  • Achieved NVQ Level 5 in Leadership and Management to build strategic planning and team coaching skills.
  • Nurtured relationships with family members of children, ensuring their involvement in care planning.
  • Coordinated with external agencies for comprehensive children support services.
  • Fostered a positive working environment through effective conflict resolution strategies.
  • Ensured compliance with regulatory standards to maintain registration status.
  • Effectively managed operations to care for 4 children and coordinate 9 staff members.
  • Collaborated with multidisciplinary teams, resulting in coordinated care being given.
  • built and mantainee positive working relationships with childrens education, to include virtual schools where required.
  • Implemented innovative strategies to drive continuous improvement in service delivery.
  • Managed company budgets and staff rota for optimum productivity and profitability.
  • led Ofsted inspections, achiving a good outcome.

Deputy manager

Esland
Sittingbourne , Kent
07 2010 - 05 2017
  • Managed daily operations for smooth running of the office.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
  • Addressed customer complaints promptly, improving customer satisfaction levels.
  • Contributed innovative ideas during strategy meetings that led to business expansion.
  • Enforced company policies for a safe and productive work environment.
  • Achieved higher productivity with rigorous time management strategies.
  • Conducted performance evaluations, enhancing individual employee development.
  • Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
  • Provided guidance to junior staff, fostering professional growth and development.
  • Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.
  • Coordinated with different departments, ensuring seamless communication flow.
  • Recruited and trained driven, dedicated team members, reducing staff turnover.
  • Collaborated with the manager to achieve organisational goals.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.

Team leader/Deputy care home manager/ acting manager

Regard for children
Sevenoaks , England
07 2007 - 08 2010
  • Fostered positive employee relationships through communication, training and coaching.
  • oversaw and supervised a staff team of 10, completing detailed supervsion records.
  • Overall running of the home in the absence of the registered manager.
  • responsible for day to day running of the home.
  • completion of daily paperwork.
  • completion and updating of childrens documentation to include care plans, risk assessments and behaviour managment plans.
  • completing staff rotas.
  • attending childrens meetings to include CIC reveiws, CAMHS and YOS
  • keyworker

Residential Support Worker (Children)

Craigmoore Healthcare
Ramsgate, England
08 2004 - 07 2007
  • Provided emotional support to children, helping them cope with difficult situations.
  • Supervised recreational outings with the children, guaranteeing their well-being whilst having fun.
  • Conducted risk assessments, mitigating possible hazards for children’s safety.
  • Maintained detailed records of each child's progress, noting significant changes or concerns.
  • Worked closely with families of the residents facilitating healthier relationships.
  • Promoted positive behaviour in children to enhance their social skills.
  • Achieved improved emotional wellbeing of children by providing consistent and compassionate care.
  • Participated in training sessions to improve caregiving techniques and approaches.
  • Collaborated with multi-disciplinary teams for effective child welfare strategies.
  • keyworker

Education

GCSE

Hereson school

Level 5 Diploma, Leadership For Health And Social Care and Children and Young people Services

City and Guilds

Skills

  • Good organiastional skills
  • calm in high stress enviroments
  • good computer skills
  • competent in manageing confilct both with staff and children
  • good knowledge and undrsatndung of childerns homes regulations 2015 and quaility standards
  • competent in managing budgets
  • compentent and expericened in providing quaility supervsion of staff

Timeline

Childrens home registered manager

Acorn homes
05 2017 - 07 2025

Deputy manager

Esland
07 2010 - 05 2017

Team leader/Deputy care home manager/ acting manager

Regard for children
07 2007 - 08 2010

Residential Support Worker (Children)

Craigmoore Healthcare
08 2004 - 07 2007

GCSE

Hereson school

Level 5 Diploma, Leadership For Health And Social Care and Children and Young people Services

City and Guilds
Ben Blackwell