Summary
Overview
Work History
Education
Skills
Timeline
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Ben Bick

Ross On Wye

Summary

Claims Assessor with deep experience in automotive warranty claims. Superbly positioned to investigate, evaluate and settle claims across multiple clients. Excellent abilities to identify potentially fraudulent activities, analyse data, communicate with customers and repairing dealers to gain details for processing claims.

Overview

3
3
years of professional experience

Work History

Claims Adjuster

Assurant
07.2022 - Current
  • Conduct day-to-day administrative tasks to maintain information files and process paperwork.
  • Deliver exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Read over policy terms and conditions to ascertain levels of coverage and determine whether claims would receive approvals or denials.

Technical Support Representative

Alphalogix
02.2022 - 06.2022
  • Managed high levels of call flow and responded to technical support needs.
  • Used ticketing systems to manage and process support actions and requests.
  • Researched and identified solutions to technical problems.

Education

Bachelor of Science - Computing

University of Gloucestershire
Cheltenham, United Kingdom
07-2021

Level 3 BTEC - Computing

Gloucestershire College
Coleford, United Kingdom
07-2018

Skills

  • Website and Software Development
  • Critical thinking
  • Multitasking and organisation
  • Active listening
  • Customer service
  • Advanced computer skills
  • Claims investigation and processing

Timeline

Claims Adjuster

Assurant
07.2022 - Current

Technical Support Representative

Alphalogix
02.2022 - 06.2022

Bachelor of Science - Computing

University of Gloucestershire

Level 3 BTEC - Computing

Gloucestershire College

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Ben Bick