Ben Baker
Grimsby,Lincolnshire
Summary
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Skilled professional with focus on bicycle repair and maintenance. Keen on delivering top-notch service by utilising comprehensive understanding of bicycle mechanics and mastery of modern repair tools. Committed to ensuring customer satisfaction and bicycle longevity through precision diagnostics, repair work and reliably and freindly customer service.
Overview
3
3
years of professional experience
Work history
Bike mechanic
JC Cooks Cycles
GRIMSBY, North East Lincolnshire
2023.09 - Current
- Improved customer satisfaction by offering expert advice on bicycle maintenance.
- Assured safety of customers through rigorous cycle inspection prior to sale.
- Demonstrated flexibility whilst managing multiple repair tasks simultaneously under tight deadlines.
- Collaborated effectively with team members during complex repair projects, achieved high-quality outcomes.
- Advised potential buyers on the best bicycle choice based on their needs and budget considerations, increased sales conversions.
- Executed detailed mechanical work with precision tools.
- Solved customer complaints with timely bike repairs.
- Generated work orders for maintenance and repair work.
- Assembled new bicycles and added accessories per customer work orders.
- Ensured clean working environment by adhering to workplace cleanliness protocols.
Education
GCSEs - English Literature
Humberston Academy
Grimsby 2018.09 - 07/2023
GCSEs - English Language
Humberston academy
Grimsby 2018.09 - 07/2023
GCSEs - Spanish
Humberston academy
Grimsby 2018.09 - 07/2023
GCSEs - Maths
Humberstpn Academy
Grimsby 2018.09 - 07/2023
GCSEs - Geography
Humberston academy
Grimsby 2018.09 - 07/2023
GCSEs - Biology
Humberston academy
Grimsby 2018.09 - 07/2023
GCSEs - Chemistry
Humberston academy
Grimsby 2018.09 - 07/2023
GCSEs - Physics
Humberston academy
Grimsby 2018.09 - 07/2023
Skills
My roles as a bike mechanic included handling high performance road and mountain bikes with components that required a high level of precision and delicacy in order to repair or build as per request of customer or boss At the shop I also dealt with customers where i learned how to act and spek in a professional manner in order to answer customers queries whether that be mechanical help or help with information on buying a bicycle In addition to this, I have also learned how to sell bikes and how to work the till to collect customers' money
Languages
Spanish
Intermediate
Affiliations
- Road and track cycling at a high level in the UK and abroad
Timeline
Bike mechanic
JC Cooks Cycles
2023.09 - Current
GCSEs - English Literature
Humberston Academy
2018.09 - 07/2023
GCSEs - English Language
Humberston academy
2018.09 - 07/2023
GCSEs - Spanish
Humberston academy
2018.09 - 07/2023
GCSEs - Maths
Humberstpn Academy
2018.09 - 07/2023
GCSEs - Geography
Humberston academy
2018.09 - 07/2023
GCSEs - Biology
Humberston academy
2018.09 - 07/2023
GCSEs - Chemistry
Humberston academy
2018.09 - 07/2023
GCSEs - Physics
Humberston academy
2018.09 - 07/2023