Crew member
Mcdonalds
Wirral
01.2023 - 08.2023
- Worked fast and accurately to meet customer needs and service goals.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained clean and sanitary food preparation areas and equipment.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Handled customer complaints using quick decision-making to resolve issues.
- Took orders at counter and drive-through with clear communication and professionalism.
- Operated cash register to take payments and process orders.
- Prepared food and beverages within target timeframes.
- Addressed questions, concerns and complaints of customers.
- Checked completed orders for accuracy, quality and presentation.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Prepared and packaged orders with precise presentation skills.
- Assessed food quality before serving customers to meet high-quality standards.
- Collaborated and offered support with extra tasks to meet team goals.
- Prepared tea, coffee and carbonated beverages for customers.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
