Bella Koegl-Jones
Teignmout,Devon
Summary
Friendly Hospitality Worker with knack for creating memorable guest experiences. Exceptional at handling busy environments, improving customer satisfaction, and ensuring smooth operations. Known for teamwork, attention to detail, and always going extra mile.
Overview
2
2
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Barista trainee
The Strand Cafe
Dawlish, Devon
01.2025 - 02.2025
- Developed new coffee recipes to offer variety to menu.
- Enhanced café atmosphere, creating welcoming environment for customers.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Followed food safety and hygiene requirements to protect guests.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Prepared and processed 2 orders per minute.
Assistant gardener
Powderham Castle
Kenton, Devon
04.2024 - 07.2024
- Maintained healthy plants for vibrant garden environment.
- Enhanced garden beauty by regular pruning and trimming of plants.
- Effectively handled gardening equipment to ensure safety at work.
- Pruned and trimmed trees and bushes.
- Maintained plant condition through considered pruning, trimming and treatment.
- Worked under different weather conditions whilst ensuring quality gardening work was completed on schedule.
- Used wide range of hand tools, horticultural machinery and powered hand tools.
Store assistant
Sainsbury's
Newton Abbot, Devon
01.2024 - 03.2024
- Ensured products' freshness by regularly checking and removing expired items.
- Managed inventory effectively to prevent stock shortages.
- Improved product availability by effectively restocking shelves.
- Guided customers to locate products or alternative items.
- Completed opening and closing duties in line with established schedule.
- Updated product labelling and pricing to reflect discounts and offers.
- Stacked over 100 products on shelves per hour.
Store assistant
Greendale Farm Shop
Exeter, Devon
10.2023 - 12.2023
- Processed transactions swiftly to reduce customer waiting time.
- Supported colleagues during peak hours for efficient checkout process.
- Worked energetically to maintain efficient operations during peak trading hours.
- Accepted card, cash and cheque payments in POS register system.
- Tagged products quickly and accurately with price tags and stickers.
- Completed 30 till transactions per hour.
Retail store assistant
Waitrose & Partners
Sidmouth, Devon
03.2023 - 05.2023
- Handled stock and inventory for smooth store operations.
- Organised stock room effectively for easy accessibility of products.
- Oversaw product pricing, maintaining competitive edge in market.
- Worked as part of team to meet targets.
- Reduced 100 products to discount per 1 hour.
Education
Edexcel Functional Skills Entry Level 2 - English
Orchard Manor School
Dawlish, Devon 09.2013 - 07.2021
GCSE Level 1 - Mathematics
Orchard Manor School
Dawlish, Devon 09.2013 - 07.2019
Unit Credit Entry Level 3 - Working Life
Bicton College
East Budleigh, Devon 10.2018 - 07.2019
Skills
- Active listening to customers
- Espresso preparation
- Efficiency in service
- Calmness in busy environments
- Tea brewing knowledge
- Health and Safety
- Warm personality
- Espresso machine operation
Affiliations
- Singer
- Films and Television
- Cooking
- Dancing
- Shopping
- Traveling
- Walking
- Computer
- Swimming
- Beauty
- Gardening
- Cleaning
Certification
I have been awarded with a certificate after completing Virtual College's Neuroscience for Personal Development course online on 6th July 2022.
Timeline
Barista trainee
The Strand Cafe
01.2025 - 02.2025
Assistant gardener
Powderham Castle
04.2024 - 07.2024
Store assistant
Sainsbury's
01.2024 - 03.2024
Store assistant
Greendale Farm Shop
10.2023 - 12.2023
Retail store assistant
Waitrose & Partners
03.2023 - 05.2023
Unit Credit Entry Level 3 - Working Life
Bicton College
10.2018 - 07.2019
Edexcel Functional Skills Entry Level 2 - English
Orchard Manor School
09.2013 - 07.2021
GCSE Level 1 - Mathematics
Orchard Manor School
09.2013 - 07.2019
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