Summary
Overview
Work history
Education
Skills
Languages
Timeline
Belinda Price

Belinda Price

Wellesbourne,Warwickshire

Summary

I have always enjoyed jobs that have been customer based. Being a receptionist can be challenging but rewarding. I enjoy the challenge of solving any problems that arise and sometimes feel like a detective trying to solve issues that come your way.

Overview

30
30
years of professional experience
1
1
year of post-secondary education

Work history

Medical receptionist

Trinity Court Surgery
Stratford-upon-Avon, Warwickshire
12.2011 - 09.2023


  • Prescription Lead
  • Receptionist (Front desk and phones)
  • Took payments over the desk where necessary.
  • Filing documents to Docman
  • Summarising and coding hospital letters to patient records (QOF coding and adding Diary Entry Picker to monitor new diagnosis)
  • Replied to econsults and acted on them appropriately.
  • Responded calmly and compassionately in emergency situations.
  • Updated patient records where necessary.
  • Always adhered to strict confidentiality rules.
  • Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
  • Completed start and end of day procedures for busy GP practice.

Hotel Housekeeping Supervisor

Stratford Manor Hotel
Stratford-upon-Avon, Warwickshire
04.2010 - 10.2012
  • Oversee 10 Room attendants, Linen Porter and Public Area Cleaner
  • Monitor stock and linen.
  • Dealt with all guest complaints.
  • Check all rooms cleaned to the highest standards.
  • Report any health and safety concerns.
  • Provided Staff Training.

Receptionist/Administrator

Bynx Europe Ltd
Wellesbourne, Warwickshire
10.2011 - 04.2012
  • Answering all incoming calls.
  • Booking all business travel including flights, hotels and car hire.
  • Ordering stationary
  • Used Outlook, Microsoft Office and Excel


Receptionist/Photographic printing

Imaging on Canvas
Cape Town, South Africa
09.2008 - 08.2009

Dinner Lady/Swimming supervisor

Wellesbourne Primary School
Wellesbourne, Warwickshire
09.2007 - 08.2008

Receptionist/Admin assistant

Insight Presentations
Royal Leamington Spa, Warwickshire
01.2007 - 04.2007

Senior Insurance Clerk

Co-Operative Insurance Society
Royal Leamington Spa, Warwickshire
04.1993 - 03.1998

Education

Safeguarding - Health and safety

South Warwickshire Foundation Trust, Stratford-upon-Avon, Warwickshire
08.2022 - 11.2022

ECDL Computer Course - Computer Course

Warwickshire College, Royal Leamington Spa, Warwickshire
/2007 -

Travel Consultants Diploma - Travel

Warwickshire College, Leamington Spa
09.2004 - 06.2005

High School Cerificate - English, Afrikaans, Mathematics, Biology, Home Economics and Geography

Bergvliet High School, Cape Town, South Africa

Skills

I consider myself to be friendly, compassionate, honest and hard working

I like to work in an organised friendly environment I enjoy interacting with both patients and colleagues

My role as prescription lead involved the following;

Prescriptions requests were received in many different ways

  • Secure email ( requests from Pharmacies, Appliance Companies, District Nurses and Hospitals)
  • Prescription phone line messages
  • Repeat prescription slips received from patients and pharmacies
  • Telephone calls from patients, pharmacies and hospitals
  • e-consults
  • Face to face queries at the prescription desk Signposting to a pharmacy when necessary

Roles/Tasks:

  • Send accrx messages to patients for medication reviews if requested by GP or Pharmacist ( I would send messages for BP reviews if a Pill Check was needed)
  • Kept a spreadsheet to order weekly/daily prescriptions for controlled drugs
  • Printed blister pack prescriptions requested by pharmacy, these could be Repeat Dispensing or normal 28 days
  • Solve problem if prescription would not go EPS, ie; check PDS, dispensing patient, or correct allergy code error
  • Change prescription destination when necessary
  • Order Prescription boxes and GP Personalised prescriptions for home visits Log all boxes received and sign script boxes in and out daily
  • Update Teams message to GP's if a medication was unavailable (usually advised by the pharmacy)
  • Train receptionists how to put through prescription requests
  • Saving all email prescription requests to patient records

I was also trained in summarising patient records and coding any new diagnosis from hospital letters A new diagnosis or any safeguarding concerns would be brought to the GP's attention

Languages

English
Fluent
Afrikaans
Elementary

Timeline

South Warwickshire Foundation Trust - Safeguarding, Health and safety
08.2022 - 11.2022
Medical receptionist - Trinity Court Surgery
12.2011 - 09.2023
Receptionist/Administrator - Bynx Europe Ltd
10.2011 - 04.2012
Hotel Housekeeping Supervisor - Stratford Manor Hotel
04.2010 - 10.2012
Receptionist/Photographic printing - Imaging on Canvas
09.2008 - 08.2009
Dinner Lady/Swimming supervisor - Wellesbourne Primary School
09.2007 - 08.2008
Receptionist/Admin assistant - Insight Presentations
01.2007 - 04.2007
Warwickshire College - Travel Consultants Diploma, Travel
09.2004 - 06.2005
Senior Insurance Clerk - Co-Operative Insurance Society
04.1993 - 03.1998
Warwickshire College - ECDL Computer Course, Computer Course
/2007 -
Bergvliet High School - High School Cerificate, English, Afrikaans, Mathematics, Biology, Home Economics and Geography
Belinda Price