Bekim Zogaj
City of London,LND
Summary
Professional Sales Executive with 15 years of experience identifying customer needs and converting prospects into loyal clients to drive sales growth. Skilled at highlighting product and service features and benefits, quoting prices, discussing credit terms, preparing sales orders, and producing detailed sales reports. Proven ability to overcome objections and maximise sales opportunities through effective communication and relationship building.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work history
Business Development Representative
EVERCAM
, City of London
2024.11 - Current
- Familiarising with the Tier 1 Construction Industry, Evercam's products, and the value we provide our customers.
- Learn how to qualify marketing-generated inbound leads and conduct effective discovery calls.
- Work cross-functionally with Account Managers, Customer Success Managers, and Lead Development to own outbound outreach and lead nurturing efforts that drive Sales Qualified Leads (SQLs) and account growth.
- Conduct market and account research to identify active and upcoming projects within assigned accounts and remit, map key stakeholders involved, and execute personalised outreach to convert prospects into Sales Qualified Leads (SQLs).
- Conduct daily activities, including:
- Outbound outreach
- Pre-call research and planning.
- Make a high volume and quality outreach of calls/emails/LinkedIn per day.
- Follow up with previous contacts (nurturing leads).
- Maintain Zoho CRM records.
Steward
ARSENAL FOOTBALL CLUB
London
2021.08 - Current
- Crowd Management: Guide spectator flow, monitor crowd density, and secure entry and exit points.
- Safety & Security: Keep stairwells and emergency routes clear, perform ticket checks, and identify hazards.
- Customer Service: Welcome fans, answer questions, and provide directions around Emirates Stadium.
- Conflict Resolution: Handle difficult behavior or disputes calmly and professionally.
Sales Executive
UCtel
London
2024.01 - 2024.11
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Managed client relationships from early stages of sales process through to post-sales
- Fostered positive relationships with customers to enhance loyalty and retention.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Maintained accurate knowledge of current services to provide informative customer advice.
Sales Executive
EXECVIEW
London
2023.01 - 2023.08
- Meet or exceed monthly performance targets
- Conduct high-level conversations with senior level executives, both face to face and remotely
- Maintain a sense of urgency and rapid response cadence in following up all enquiries and marketing leads
- Closing Sales
- Building relationships
- Growing the company
- Qualify sales leads from marketing driven campaigns
Sales Executive - European Sales
NDK EUROPE LTD
London
2022.02 - 2022.09
- Build new and existing client relationships.
- Demonstrating and presenting products
- Responsible for demonstrating new account development within assigned territory and/or strategic market segments.
- Manage the entire sales cycle to include: Research/lead generation, initial contact and qualification, relationship development, proposal development, negotiating and closing new opportunities.
- Account management of customers on an ongoing basis with full responsibility for account management, retention and growth of designated customers.
- Work closely with senior level management to develop and implement effective sales strategies in order to meet new sales goals.
- Manage customer RFQ's from point of proposal thru contract award.
- Develop and maintain account overview of current and potential customers.
- Develop strategies and solutions for contract negotiations.
- Effectively prepare and deliver sales presentations.
- Develop and manage sales forecasts/budgets.
- Plan and execute sales trips in the sales area independently.
Coordinator
INTRATONE
City Of London, LND
2019.05 - 2022.02
- Addressed tenant repair requests promptly.
- Ensured all repair work complied with local housing regulations and safety standards.
- Maintained detailed records of all maintenance activities on CRM
- Coordinated with contractors to ensure timely completion of projects.
- Met with clients to assess housing needs.
- Answering calls from Residents, Councils, Housing Associations, Property Management, Installers and Distributors
- Addressed customer complaints and resolved issues.
- Managed databases and information systems, maintaining accurate and accessible records.
Sales Executive
JAGUAR LAND ROVER
London, LND
2017.09 - 2019.05
- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
- Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
- Taking customers on test drives and demonstrating vehicle features.
- Building a rapport with potential customers to improve the possibility of a sale in the future.
- Maintaining a customer database and communicating with them.
- Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
- Maintaining reporting structures and recording sales and inventory on CRM software.
- Collaborating with team members to reach sales targets.
- Assisting with the set up of showroom and promotional displays.
Team Leader
WAITROSE - North Finchley
City Of London, LND
2012.09 - 2017.09
- Dealing with and resolving problems and issues which arise.
- Working with the sales and marketing team to drive sales forward.
- Mentoring and training up junior and new staff.
- Monitoring & reporting on standards & performance targets.
- Arranging & chairing weekly team meetings, focussing on targets & achievements.
- Implementing new initiatives.
- Involved in the recruitment of new staff.
- Praise team members and creates a positive working environment.
- Ensuring all administrative and IT records are entered and updated correctly.
- Providing prompt and accurate information on individual performance.
- Business Development - B2C.
Sales Advisor
RED PLANET MARKETING LTD
London
2010.06 - 2012.09
- On behalf of Mark Group Limited.
- Delivering accurate and impartial advice on energy efficiency.
- Home visits Guide them through the professional sales process Demonstrate a solution.
- Built relationships with customers to increase likelihood of repeat business.
- Prioritised helping customers over completing other routine tasks in the store.
- Engaged with customers in a sincere and friendly manner.
- Responded to customer questions and requests in a prompt and efficient manner.
- Recommended merchandise to customers based on their needs and preferences.
Administrative Assistant - Charity
VOLUNTEER CENTRE CAMDEN
London
2010.01 - 2010.06
- Finding people volunteering opportunities
- Receptionist - Reception work Given information and support to people who wanted to volunteer
- Promote volunteering and equality of access to volunteering opportunities.
- Worked with organisations to develop volunteering opportunities.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Helped distribute employee notices and mail around the office.
- Assisted with event planning, including associated travel and logistical arrangements.
- Developed innovative programmes and activities based on analysis of community needs and interests.
- Coordinated project activities with other city departments.
Football Coach
THE FA
City Of London, LND
2008.01 - 2010.01
- Uxbridge Football coaching.
- Developed game plans and adjusted them according to various game situations.
- Building strong rapport with athletes and assistants before, during and after coaching seasons.
- Taught a range of sport-specific skills in a clear, safe manner.
- Recruited student-athletes of the highest calibre to elevate team performance.
- Worked closely with the athletics director in scheduling interscholastic contests.
- Accepted coaching, constructive criticism and recognition with humility and composure.
- Maintained high academic standards for all student athletes and enforced academic discipline.
Education
BA HONS - BUSINESS STUDIES
University of Greenwich
London 2012.09 - 2015.06
Timeline
Business Development Representative
EVERCAM
2024.11 - Current
Sales Executive
UCtel
2024.01 - 2024.11
Sales Executive
EXECVIEW
2023.01 - 2023.08
Sales Executive - European Sales
NDK EUROPE LTD
2022.02 - 2022.09
Steward
ARSENAL FOOTBALL CLUB
2021.08 - Current
Coordinator
INTRATONE
2019.05 - 2022.02
Sales Executive
JAGUAR LAND ROVER
2017.09 - 2019.05
BA HONS - BUSINESS STUDIES
University of Greenwich
2012.09 - 2015.06
Team Leader
WAITROSE - North Finchley
2012.09 - 2017.09
Sales Advisor
RED PLANET MARKETING LTD
2010.06 - 2012.09
Administrative Assistant - Charity
VOLUNTEER CENTRE CAMDEN
2010.01 - 2010.06
Football Coach
THE FA
2008.01 - 2010.01