Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

BEJOY SIVANANDAN

Basingstoke,Hampshire

Summary

Experienced and organised Senior Software Platform Analyst Lead with background in management, building, testing and deploying scalable and modular software products Conducts thorough assessments of costs and risks ahead of new feature development. Proven success in meeting project deadlines by monitoring progress and resolving performance bottlenecks. Uses strong interpersonal skills to work well with internal and external stakeholders to meet project technical requirements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeks out opportunities to expand skills and improve designs.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Senior Software Platform Analyst (Lead)

Boundless Learning UK
London
06.2023 - Current
  • Excellent and proven track record in line management of a team of software engineers, platform analysts, compliance analysts and data research analysts.
  • Nurtured and developed a new team of software engineers and platform analysts by coaching, mentoring, and team building.
  • Working with various reputed universities and partners in the UK to provide optimal software solutions and support from course launch to graduation.
  • Have excellent technical expertise in various latest and legacy technologies including, coding, testing and production support.
  • Focused on development and growth of my team members by ensuring technical as well as career growth and work-life balance.
  • Demonstrated project management skills to lead and execute development and research projects.
  • Implemented a positive work culture in team by fostering collaboration and driving innovation.
  • excels in guiding and inspiring individuals and teams to achieve their best, we encourage you to apply.
  • Addressed problems critically, implementing optimal solutions to boost overall system performance.
  • Adhered to company policies, maintaining compliance and readiness for audits.
  • Compiled and analysed software testing results to produce actionable insights, driving process improvements.
  • Analysed risks to cyber security and developed robust data recovery plans, strategies and procedures.
  • Refined testing policies, procedures and scripts.
  • Evolved and documented detailed software testing plans to suit business needs.
  • Prepared and configured systems for testing.
  • Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
  • Vendor and supplier management.
  • Experience in VBA, Power BI and Tableau reporting.
  • Always open to embrace change and to learn new technologies or skills with minimal learning curve.

Senior Platform Analyst

Pearson UK
London
10.2020 - 06.2023
  • Adapted to different languages and technologies based on project requirements.
  • Collaborated with team members to create applications' system analysis based on client requirements.
  • Worked with multiple reputed universities in the UK and provide end to end software and student support solutions including course launch and application portals.
  • Collaborated with development teams to improve supportability and resolve performance bottlenecks.
  • In depth knowledge in Education domain and UK higher education system from receiving student application to graduation.
  • Analysed and designed relational databases using database tools and technologies.
  • Oversaw new feature updates to existing software systems to add functionality.
  • Assessed costs and risks associated with developing new features and products.
  • Created databases, data entry systems and web forms for diverse applications.
  • Integrated various communication and software technologies to meet client needs.
  • Built, tested and deployed scalable and modular software products.
  • Debugged and modified software components to fix faults.
  • Implemented code fixes and enhancements for inclusion in future releases and patches.
  • Coordinated technical requirements for projects with internal and external stakeholders.
  • Drafted comprehensive technical reports to document bugs and design flaws.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Performed regression and system-level testing to verify software quality and function prior to release.
  • Supported software integration and implemented maintenance enhancements to bolster product development cycles.
  • Produced graphics and layouts with strong GUI design and user interaction knowledge.
  • Evaluated potential software products from system requirements and created prototypes to showcase features.
  • Enhanced existing software systems and legacy platforms.
  • Compiled data for use in project reports and statistical analyses.
  • Assessed potential software solutions during architecture plotting and migration planning stages.
  • Designed and developed automations to reduce manual effort and save time.
  • Excellent track record in building, nurturing and managing a competent team of Platform Analysts.

System Analyst

Allianz Technology SE
01.2011 - 05.2020
  • Completed projects 100% on-time and under budget, managing client expectations on all project deliverables and requirements.
  • Measured project progress against performance goals by documenting project specifications from start to completion.
  • Maintained software compliance according to company policies.
  • Effectively managed stakeholder relationships, ensuring agreed service obligations were consistently met.
  • Analyse and evaluated insurance data, actioning key improvements to optimise underwriting software usage and performance.
  • Employed system architects and analysts to identify and analyse architectural risk and implemented solutions that minimised design flaws and technical issues by 90%.
  • Utilised software licensing expertise to maintain thorough due diligence ahead of required renewals.
  • Led 6 software programming and implementation projects, using a variety of programming languages, such as JavaScript, PEGA, VBA, ASP, Drupal, WordPress, FormAssembly, Salesforce, Mulesoft etc.
  • Analysed and debugged errors in applications and implemented fixes that led to the recovery of data and files.
  • Performed software defect analyses with 100% accuracy.
  • Improved continuous test coverage by developing, maintaining and reviewing test cases for feature interaction, stress and performance.
  • Maximised client productivity by developing and implementing software maintenance plans to streamline development and support processes.
  • Prepared daily reports of defect and test case execution metrics for management, receiving 100% positive feedback.
  • Highlighted potential areas of risk or error, working with Senior Business Systems Managers to aid swift issue resolution.
  • Supported and aided implementation of software service improvements, such as automation, monitoring tools and automated testing.
  • Ensured adherence with asset management processes and policies.
  • Improved software migration procedure by automating repeated and reworked tasks, leading to 100% efficiency increase.
  • Led various software training classes for 20+ employees, helping company to exceed annual revenue goal with in estimated timelines.
  • Implemented security authorisations, reducing security breaches by 100%.
  • Carried out comprehensive internal and external audits to achieve successful results.

Education

Master`s degree - Software Engineering

MS University
2011

Bachelor`s degree - Computer Science

MS University
2009

Skills

    SOFT SKILLS

  • Team management and system analysis
  • Vendor/supplier management and negotiation
  • Planning, creating flow charts, product documentation and execution
  • Effective communicator and strong decision maker in demanding situations
  • Confident presenter having led several training presentations
  • Experience in migrating projects
  • Time management and ability to deliver tasks in tight schedules
  • Great problem-solving skills, having worked in a customer-facing role in which I addressed client issues and worked to identify solutions daily
  • Experience in working on applications single handily and get trained on multiple technologies rapidly
  • Throughout each of my roles I have prided myself on my ability to connect with people of all ages and backgrounds and have demonstrated strong networking, Team work and negotiation skills
  • Both my degree and most recent job required a high level of Critical Thinking This includes coding, Problem solving, Research, Data Analysis, Documentation, Time management and making recommendations


    • TECHNICAL SKILLS

  • Excel VBA, Advanced Excel Macros, VBA Automations, Formulas, VLOOKUP, SUMIFS, Excel Add-Ins, References
  • Lucid charts and Visio
  • VB Script, Java Script, jQuery
  • Drupal, WordPress
  • Agile, Scrum, Jira, Confluence, Rally, ServiceNow
  • Salesforce CRM, Suite CRM, and BPM
  • HTML, CSS, XML, JSON
  • MS Office 365 package
  • Power BI, Tableau, Pivot tables, Charts
  • Visual Basic 60, Classic ASP
  • BigQuery, SQL, Oracle, MySQL, MS Access
  • PEGA 72, PEGA UI Framework
  • IIS, Windows Scheduler
  • Virtualisation technologies
  • Algorithm implementation
  • CAD development
  • Website troubleshooting
  • Workflows and queries
  • Performance tuning

Accomplishments

  • Developed automation to extract data from application portals which saved £40000 for Pearson UK
  • Developed an automation to generate data to import to Salesforce system, which saved 3 months of effort for the team in Pearson UK
  • Optimised Excel VBA application performance from 5 minutes to 10 seconds, which annually saved £200000 for Allianz Technology SE
  • Developed automation solution for early detection and sending alerts on issues, which annually saved £150000 for Allianz Technology SE
  • Developed automation solution for auto verification of oracle logs and report generation for application releases
  • Developed automation solution for Support team managers to generate report from service desk provided dump files
  • Organised a charity fund-raising event by selling home-made food donated by peers
  • I was assigned as the mentor for graduate students in the team and we completed the project assigned successfully with accolades in Allianz Technology SE.

Certification

  • Training - PEGA Certified System Architect (CSA) v7.2 [2017]
  • Fortify Certified Secure Developer [2015]
  • Certificate of General Insurance [2014]
  • OPEX Yellow Belt trained Professional [2014]

Additional Information

Awards and Recognitions

  • GEM award winner at Pearson UK.
  • Multiple Special Shoutout winner at Pearson UK.
  • Performance Team Award at Allianz Technology SE.
  • Innovation Award winner at Allianz Technology SE.
  • Multiple Spot Awards winner at Allianz Technology SE.
  • Best Employee Award winner at Allianz Technology SE

Languages

English
Fluent
Malayalam
Native
Tamil
Fluent
Hindi
Intermediate

Timeline

Senior Software Platform Analyst (Lead)

Boundless Learning UK
06.2023 - Current

Senior Platform Analyst

Pearson UK
10.2020 - 06.2023

System Analyst

Allianz Technology SE
01.2011 - 05.2020

Master`s degree - Software Engineering

MS University

Bachelor`s degree - Computer Science

MS University

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BEJOY SIVANANDAN